Spotify Community

prsnj9lgsbfgxyx · 2018-09-18

Plan

Premium

Philippines

Device

Samsung

Operating System

Android

My Question or Issue

I received notfication that my premium payment is not processed but upon checking my account there was a deduction. Please see attached screenshot.

Thank you

Billy-J · 2018-09-18

Hey @prsnj9lgsbfgxyx, and welcone to the community.

Hope you're doing great!

Could you send me a screenshot of the message that says your payment isn't processed? Please hide sensitive info when posting to the community.

Keep me in the loop 🙂

Billy-JSpotify Star

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Payment, Unprocessed