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Please make it easier to consolidate family members into the Family Plan

Please make it easier to consolidate family members into the Family Plan

For some reason I cannot connect my sister-in-law my wife's sister who lives with us but is now out of the country visiting family in Peru I need her connected to my family plan
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Hi @Danielgraciela1

 

I think the reason you're having issues adding your sister-in-law to your Premium for Family is because, as you said, she's now out of the country.

 

To invite someone to a sub-account on your Premium for Family subscription, they must:

  • Reside at the same physical address as you.
  • Be a Free user, or a Premium user who purchased their Premium directly from Spotify.

That means, she needs to be at the same physical address as you, so she can join your Premium for Family.

 

Don't worry, as soon as she comes back home, then she should be able to join your Premium for Family.

 

Hope it helps.

 

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P.S. I'm not a Spotify employee

 

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