Message from my phone provider saying im being billed for spotify premium

[locustk]

I have an email saying im going to be charged monthly for spotify premium (which I wanted) But I dont have premium. Ive logged in and out uninstalled etc etc, nothing worked. Also my last contract said I got two years free, but I dident even get one year?

[sakura08]

Hi @locustk

Since your Spotify Premium is through your phone provider, I'd suggest you to get in touch with your phone provider, so they can apply the Premium on your account.

Hope it helps.

------------------------------------------------------------------------------------------

P.S. I'm not a Spotify employee

If this post solved your issue - Accept it as a solution.

If you like my post - Please add likes to it.