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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4584 Views
  • 1 replies
  • 9 likes
  • Security
  • 4584 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465022 Views
  • 976 replies
  • 111 likes
  • Account
  • 465022 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205597 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205597 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113216 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113216 Views
  • 72 replies
  • 12 likes

Please make it easier to consolidate family members into the Family Plan

For some reason I cannot connect my sister-in-law my wife's sister who lives with us but is now out of the country visiting family in Peru I need her connected to my family plan

  • Newbie
  • For some reason I cannot connect my sister-in-law my wife's sister who lives with us but is now out of the country visiting family in Peru I need her connected to my family plan
  • sakura08
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Message from my phone provider saying im being billed for spotify premium

I have an email saying im going to be charged monthly for spotify premium (which I wanted) But I dont have premium. Ive logged in and out uninstalled etc etc, nothing worked. Also my last contract said I got two years free, but I dident even get one ...

  • Newbie
  • I have an email saying im going to be charged monthly for spotify premium (which I wanted) But I dont have premium. Ive logged in and out uninstalled etc etc, nothing worked. Also my last contract sa...
  • sakura08
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Family Plan Subscription - Ex-girlfrend

Hi everyone! I made a HUGE mistake creating a family plan from my ex-GF account. In brief, Her account is Admin but is my Credit card linked to the plan. I want to stop paying for her account.I really don't want to talk to her to cancel the subscript...

  • Newbie
  • Hi everyone!   I made a HUGE mistake creating a family plan from my ex-GF account.   In brief, Her account is Admin but is my Credit card linked to the plan. I want to stop paying for h...
  • user-removed
  • Not applicable
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

HELP!!! IM DESPERATE! PREMIUM ISSUES

PLEASE SOMEONE FROM SPOTIFY I am having trouble for months and I am completely desperate. My Family Premium account is NOT working! I do not know how to contact Customer Service! PLEASE!!!

  • Casual Listener
  • PLEASE SOMEONE FROM SPOTIFY I am having trouble for months and I am completely desperate. My Family Premium account is NOT working! I do not know how to contact Customer Service! PLEASE!!!
  • sakura08
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Acvount

I seem to have two accounts one is free and other premium cannot access premium one as says connect through facebook then takes me free one

  • Newbie
  • I seem to have two accounts one is free and other premium cannot access premium one as says connect through facebook then takes me free one
  • sakura08
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • Premium
  • 233 Views
  • 1 replies
  • 0 likes

Family Premium

I am currently on Premium but am planning to accept an invite to join family premium. Once i join I understand that my account becomes a sub account. What happens to the sub account from what i read is that in the event the main account is cancelled ...

  • Newbie
  • I am currently on Premium but am planning to accept an invite to join family premium.   Once i join I understand that my account becomes a sub account. What happens to the sub account from wha...
  • sakura08
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Charged $5.31 at trial signup.

Just registered for the premium trial that I far as I knew shouldn't charge me until a month was over, but I have a $5.31 charge on my bank account now?

  • Newbie
  • Just registered for the premium trial that I far as I knew shouldn't charge me until a month was over, but I have a $5.31 charge on my bank account now?
  • Algee
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Can't be found in search results

Hi! I made an account 3 days ago and people still can't find me when they search for "mastervinyl" in Spotify. I made the account without Facebook but connected soon after. I want to use Spotify with my instagram profile so it's pretty important that...

  • Newbie
  • Hi!   I made an account 3 days ago and people still can't find me when they search for "mastervinyl" in Spotify. I made the account without Facebook but connected soon after. I want to use Spo...
  • dideke_prins
  • Gig Goer
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

Friends gone

Since yesterday I am unable to see what my Spotify Friends / Follower are listening to in the Friendslist (I follow them and they follow me on Spotify). It just says "Find out what your friends are listening to - FIEND FRIENDS". I didnt connected my ...

  • Newbie
  • Since yesterday I am unable to see what my Spotify Friends / Follower are listening to in the Friendslist (I follow them and they follow me on Spotify). It just says "Find out what your friends are l...
  • dideke_prins
  • Gig Goer
  • 190 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Unsubscribe from premium service

Trying to unsubscribe from premium service i signed up to Vodafone red

  • Casual Listener
  • Trying to unsubscribe from premium service i signed up to Vodafone red
  • Algee
  • Roadie
  • 412 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 412 Views
  • 4 replies
  • 0 likes

Cant change email address

When I put in my email address it tells me it is already being used. So I try resetting password for that email and it says not an active account. What do I do?

  • Casual Listener
  • When I put in my email address it tells me it is already being used. So I try resetting password for that email and it says not an active account. What do I do?
  • marlonsphere
  • Roadie
  • 643 Views
  • 8 replies
  • 0 likes
  • Account
  • 643 Views
  • 8 replies
  • 0 likes

Starbucks Partner needing help

I have the Starbucks free subscription, I'm wanting to cancel my subscription on my main account so that way I can put the subscription on the new account that I just made. Reason for me doing this is, because my Spotify is linked to Facebook. If I c...

  • Casual Listener
  • I have the Starbucks free subscription, I'm wanting to cancel my subscription on my main account so that way I can put the subscription on the new account that I just made. Reason for me doing this i...
  • ErickRGuetta
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Part of a family, will travel overseas soon, can I play Spotify?

Hello. I am part of a Family and I will be traveling overseas soon. Will I be able to play my Spotify when I am in another country and will the rest of the Family still be able to play their Spotify? Thanks in advance for any feedback.

  • Casual Listener
  • Hello. I am part of a Family and I will be traveling overseas soon. Will I be able to play my Spotify when I am in another country and will the rest of the Family still be able to play their Spotify?...
  • sakura08
  • Roadie
  • 25246 Views
  • 17 replies
  • 0 likes
  • Account
    Other
  • 25246 Views
  • 17 replies
  • 0 likes

Subscription issue

I accidentally put my information in for a student account, up until I came to the page that asked for school confirmation. I realized I had the incorrect sign up section and did not fill out the confirmation section. However I was still charged the ...

  • Casual Listener
  • I accidentally put my information in for a student account, up until I came to the page that asked for school confirmation. I realized I had the incorrect sign up section and did not fill out the con...
  • XanderMan
  • Casual Listener
  • 253 Views
  • 3 replies
  • 0 likes
  • 253 Views
  • 3 replies
  • 0 likes

Help

My Spotify account won't let me login because it thinks I'm abroad but I'm not. My account says I'm in the US but when I try to login it thinks I'm in another country.

  • Visitor
  • My Spotify account won't let me login because it thinks I'm abroad but I'm not. My account says I'm in the US but when I try to login it thinks I'm in another country.
  • ErickRGuetta
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! Trying to use Fido's Spotify promotion

So months ago, I took advantage of Spotify Premium 3 months for $0.99 that ended in late September. I got a new phone last month with Fido and decided to take advantage of their promo of free Spotify Premium for 6 months that came with my contract. H...

  • Casual Listener
  • So months ago, I took advantage of Spotify Premium 3 months for $0.99 that ended in late September. I got a new phone last month with Fido and decided to take advantage of their promo of free Spotify...
  • sakura08
  • Roadie
  • 772 Views
  • 4 replies
  • 2 likes
  • 772 Views
  • 4 replies
  • 2 likes

Transfer my account over to a new one

I have recently deactivated facebook which was linked to my account. I have set up a new one with my email, but with my orginal account I had a two year subscribtion from Rogers and I am not sure how to tranfer that over to the new account

  • Casual Listener
  • I have recently deactivated facebook which was linked to my account.  I have set up a new one with my email, but with my orginal account I had a two year subscribtion from Rogers and I am not su...
  • zoero77
  • Roadie
  • 211 Views
  • 3 replies
  • 0 likes
  • 211 Views
  • 3 replies
  • 0 likes

Student Premium charged at full price

I have a student premium accoutn but just noticed I've been charged at full price for this month's subscription. Can anyone provide me more info as to why am being charged full price please? Thanks

  • Casual Listener
  • I have a student premium accoutn but just noticed I've been charged at full price for this month's subscription. Can anyone provide me more info as to why am being charged full price please?   ...
  • KatesHere
  • Community Legend
  • 298 Views
  • 5 replies
  • 0 likes
  • 298 Views
  • 5 replies
  • 0 likes

Being charged for a rejected student account

Can someone please help me. I tried to get the student discount and it rejected me even though my college is accredited. I canceled and moved on, more than a week later I checked my bank statement and it says "processing" $5.00. Why is it still proce...

  • Newbie
  • Can someone please help me. I tried to get the student discount and it rejected me even though my college is accredited.   I canceled and moved on, more than a week later I checked my bank sta...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 152 Views
  • 1 replies
  • 0 likes