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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9157 Views
  • 2 replies
  • 9 likes
  • Security
  • 9157 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483253 Views
  • 979 replies
  • 111 likes
  • Account
  • 483253 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211213 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211213 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121094 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121094 Views
  • 72 replies
  • 12 likes

Several log in issues

Hey there! I have the following problems. Recently I had to change my Facebook password due to security reasons. My facebook was linked to spotify. Ever since I cant log in in the app. Not the desktop version, nor the android version. I tried several...

  • Newbie
  • Hey there!   I have the following problems. Recently I had to change my Facebook password due to security reasons. My facebook was linked to spotify. Ever since I cant log in in the app. Not t...
  • osornios
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Issue with Spotify Premium

I wanted to upgrade my account to premium and wanted to use my unidays discount. However, when I selected the option I was notified that it was already being used with another account, even though I just have one account and nobody has my log in deta...

  • Newbie
  • I wanted to upgrade my account to premium and wanted to use my unidays discount. However, when I selected the option I was notified that it was already being used with another account, even though I ...
  • osornios
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Solved!! i have premium but i cant log in!!!

i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but nothing is working for me. Can you help me with this...

  • Newbie
  • i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but n...
  • Algee
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Reconnect my spotify account on my Mac

Hi,I disconnected my Spotify account yesterday, and now i wanna reconnect it.I have 2 choices to succeed it: Facebook or my email & password. From the first time, i always connected Spotify with my facebook account and now it's not possible any more....

  • Newbie
  • Hi, I disconnected my Spotify account yesterday, and now i wanna reconnect it. I have 2 choices to succeed it: Facebook or my email & password. From the first time, i always connected Spotify w...
  • osornios
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 240 Views
  • 1 replies
  • 0 likes

I closed Facebook and now I can't get gmail access to my Premium Account.

This New email Acccount is for communications purpose, couldn't find another way. I need you to send me links to regain access through this account or registered account ending @gmail to reconfigure Premium Account, otherwise I'll have to close it. P...

  • Newbie
  • This New email Acccount is for communications purpose, couldn't find another way.   I need you to send me links to regain access through this account or registered account ending @gmail t...
  • osornios
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Premium account problems

Hi! I've a family premium account, but it only works when I dont use it with facebook. If I'm on my phone, it keeps saying I'm not a premium user. So my account via facebook is different from my account via my username. That one is the premium one ap...

  • Newbie
  • Hi! I've a family premium account, but it only works when I dont use it with facebook. If I'm on my phone, it keeps saying I'm not a premium user. So my account via facebook is different from my acco...
  • osornios
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

play station y spotify

vincule mi cuenta de spotify con play station network para obtener la promoción debida, sin embargo no me aparece reflejada dicha promoción en el pago

  • Newbie
  • vincule mi cuenta de spotify con play station network para obtener la promoción debida, sin embargo no me aparece reflejada dicha promoción en el pago
  • osornios
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Dudas sobre plan familiar

Me interesa el plan familiar para que mis 2 hijas tengan acceso ilimitado a Spotify, pero mis hijas están algunos días del mes conmigo y otros con su madre. Vivimos en la misma ciudad, pero en domicilios diferentes. Las preguntas son: ¿Puedo adquirir...

  • Casual Listener
  • Me interesa el plan familiar para que mis 2 hijas tengan acceso ilimitado a Spotify, pero mis hijas están algunos días del mes conmigo y otros con su madre. Vivimos en la misma ciudad, pero en domici...
  • osornios
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 181 Views
  • 1 replies
  • 0 likes

me hicieron doble cargo a mi cuenta

necesito que solo me hagan un cargo a la tarjeta no dos, o bien que me den dos meses de servicio, se me hicieron dos pagos de 149 quiero que se me bonifique uno espero su pronta respuesta y atencion gracias.

  • Newbie
  • necesito que solo me hagan un cargo a la tarjeta no dos, o bien que me den dos meses de servicio, se me hicieron dos pagos de 149 quiero que se me bonifique uno espero su pronta respuesta y atencion ...
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Cambio de plan

Hola una pregunta deje de pagar por 3 días mi plan familiar y a la hora de pagar con otra tarjeta me cambio al plan Premium que hago?

  • Newbie
  • Hola una pregunta deje de pagar por 3 días mi plan familiar y a la hora de pagar con otra tarjeta me cambio al plan Premium que hago?
  • osornios
  • Spotify Star
  • 25116 Views
  • 1 replies
  • 0 likes
  • 25116 Views
  • 1 replies
  • 0 likes

Family Account Will Not Add me

I was added to my family plan but it says that I live in a different country (which I not). The problem may be due to the fact that I have been using a credit card from a different country to pay for my premium account (but I do live with my family)....

  • Casual Listener
  • I was added to my family plan but it says that I live in a different country (which I not). The problem may be due to the fact that I have been using a credit card from a different country to pa...
  • osornios
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in

I'm 100% sure I have the right username and password but still it says wrong username/password. I do sometimes see my own homepage when I log in and then its gone en logged out again. I tried on every device I have but it still won't let me in. Even ...

  • Newbie
  • I'm 100% sure I have the right username and password but still it says wrong username/password. I do sometimes see my own homepage when I log in and then its gone en logged out again. I tried on ever...
  • osornios
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 291 Views
  • 1 replies
  • 0 likes

Spotify account issue

Heving trouble With using Spotify andre getting logged Out because other are using my account.I have a family account and 4 users.Best regardsFrode OlsenNorway

  • Newbie
  • Heving trouble With using Spotify andre getting logged Out because other are using my account. I have a family account and 4 users. Best regards Frode Olsen Norway
  • KatesHere
  • Community Legend
  • 184 Views
  • 2 replies
  • 0 likes
  • Account
  • 184 Views
  • 2 replies
  • 0 likes

NO SE QUE CUENTA TENGO PREMIUM

Hola ,he recibido un cobro sobre una cuenta premium de sporify , pero no se cual es ya que tenia varias cuentas con varias listas de musica .Me gustaría saber cual es el modo de averiguar que cuenta tengo en modo Premium para poder disfrutar de la mú...

  • Casual Listener
  • Hola , he recibido un cobro sobre una cuenta premium de sporify , pero no se cual es ya que tenia varias cuentas con varias listas de musica . Me gustaría saber cual es el modo de averiguar que cue...
  • osornios
  • Spotify Star
  • 13716 Views
  • 3 replies
  • 0 likes
  • 13716 Views
  • 3 replies
  • 0 likes

Solved!! Spotify (what kind of Family) Premium?!

Hi, Just apply to Spotify Family Premium.It asks me for my address so it can confirm who I add are my relatives. Well...That doesen't prove anything in my opinion.I want to add my cusins, althoght they spent alot of time in my place they don't live w...

  • Casual Listener
  • Hi,    Just apply to Spotify Family Premium. It asks me for my address so it can confirm who I add are my relatives. Well... That doesen't prove anything in my opinion. I want to add m...
  • KatesHere
  • Community Legend
  • 427 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 427 Views
  • 3 replies
  • 0 likes

Solved!! GOOGLE PLAY SPOTIFY SUBSCRIPTION BUG?!

Very upset that i was charged an hour ago for $9.99 for Spotify premium Uknowingly that I even had a subcription because it doesn't show up in the Google Play subscription box. I also just contacted the support team. It just baffles me on how your su...

  • Newbie
  • Very upset that i was charged an hour ago for $9.99 for Spotify premium Uknowingly that I even had a subcription because it doesn't show up in the Google Play subscription box. I also just contacted ...
  • osornios
  • Spotify Star
  • 1545 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1545 Views
  • 1 replies
  • 0 likes

Family premium but daughter lives with her mother

Hi, I was considering getting a Spotify premium family account. I'm currently a free account user living in Galway, Ireland. However my daughter lives with her mother (she's the real driver pushing me to do this) in Leeds. Even though my daugther spe...

  • Casual Listener
  • Hi,   I was considering getting a Spotify premium family account. I'm currently a free account user living in Galway, Ireland. However my daughter lives with her mother (she's the real driver ...
  • KatesHere
  • Community Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes

No contact number

Why doesn't Spotify have a customer help phone number?Why do none of the Spotify offices listed on the site have a phone number?I find it hard to believe all spotify offices around the world don't have a single phone!I'm too impatient for this postin...

  • Casual Listener
  • Why doesn't Spotify have a customer help phone number? Why do none of the Spotify offices listed on the site have a phone number? I find it hard to believe all spotify offices around the world don'...
  • osornios
  • Spotify Star
  • 1474 Views
  • 9 replies
  • 1 likes
  • Other
  • 1474 Views
  • 9 replies
  • 1 likes

Solved!! Your UNiDAYS account is already associated with another Spotify account.

I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. I don't have another Spotify account. I've submitted a support ticket, but no one has replied. Here is a print screen view -

  • Regular
  • I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. I don't have another Spotify account. I've submitted a support ticket, bu...
  • osornios
  • Spotify Star
  • 33147 Views
  • 13 replies
  • 0 likes
  • 33147 Views
  • 13 replies
  • 0 likes

Chromecast stops playing after some seconds

Dear Support-Team,until yesterday Spotify and chromecast worked fine for me. Since yesterday the chromecast stops playing the Spotify-Stream after a couple of seconds (10-20 sec.).I tried to create a password to avoid logging in using Facebook. Howev...

  • Visitor
  • Dear Support-Team, until yesterday Spotify and chromecast worked fine for me. Since yesterday the chromecast stops playing the Spotify-Stream after a couple of seconds (10-20 sec.). I tried to crea...
  • osornios
  • Spotify Star
  • 1091 Views
  • 3 replies
  • 0 likes
  • Account
  • 1091 Views
  • 3 replies
  • 0 likes