Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76543 Views

28 replies

0 likes

  • 76543 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94463 Views

9 replies

2 likes

Account
Login
  • 94463 Views
  • 9 replies
  • 2 likes

facebook only half linked with spotify

hey! i did something strange when i first made my spotify acct and i can't seem to reverse it! it messed with my account---i can login with my fb account, but can't see any of my fb friends on the account. any advice? thank you!

Casual Listener

hey! i did something strange when i first made my spotify acct and i can't seem to reverse it! it messed with my account---i can login with my fb account, but can't see any of my fb friends on the ac...

tmitessa

Casual Listener

428 Views

6 replies

0 likes

  • 428 Views
  • 6 replies
  • 0 likes

Please help, premium issues

I gently undated my billing information becauae my payment didn't go through.... I re purchased sportify premium and it still says I have a free subscription. I have signed in and out a few times and it has not resolved the issue.Can someone help ple...

Visitor

I gently undated my billing information becauae my payment didn't go through.... I re purchased sportify premium and it still says I have a free subscription. I have signed in and out a few times and...

Algee

Roadie

334 Views

4 replies

0 likes

  • 334 Views
  • 4 replies
  • 0 likes

cant change playlist picture and description

I have the same version as people who are able to their change playlist description and picture but I am not able to. I have premium and they don't if that changes anything

Casual Listener

I have the same version as people who are able to their change playlist description and picture but I am not able to. I have premium and they don't if that changes anything

Maxim

Spotify Star

258 Views

1 replies

0 likes

Other
  • 258 Views
  • 1 replies
  • 0 likes

Facebook Suspended so i cant use my Spotify

Now, i posted something on Facebook that resulted in my acccount being temporaily suspended, but my Spotify was linked to Facebook, and now it needs to login again but i cant because of my suspension. WHAT DO I DO ?!

Newbie

Now, i posted something on Facebook that resulted in my acccount being temporaily suspended, but my Spotify was linked to Facebook, and now it needs to login again but i cant because of my suspension...

Maxim

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Paid for premium and no premium mebership

Just for a thirty day free trial of the premium account and put account in for monthly payment after that time and I still have no premium account ?

Newbie

Just for a thirty day free trial of the premium account and put account in for monthly payment after that time and I still have no premium account ?

Algee

Roadie

247 Views

1 replies

0 likes

Free
Premium
Subscription
  • 247 Views
  • 1 replies
  • 0 likes

Porque no me acepta mi tarjeta de debito?

Hola , alguien sabe si hay algún problema con usar tarjetas de debito , por que ya la yeve al banco y me dijeron que estaba activada, pero aún así no me la acepta. Alguien tiene una solución a esto ?

Newbie

Hola , alguien sabe si hay algún problema con usar tarjetas de debito , por que ya la yeve al banco y me dijeron que estaba activada, pero aún así no me la acepta. Alguien tiene una solución a esto ?

mexleather

Newbie

7319 Views

2 replies

1 likes

Premium
  • 7319 Views
  • 2 replies
  • 1 likes

Superuser Contribution I paid and my account but still on pause

I've paid my account using invoice but my account still on pause, if spotify dont help me I want my money back

Casual Listener

I've paid my account using invoice but my account still on pause, if spotify dont help me I want my money back

MaryC1

Spotify Legend

273 Views

1 replies

0 likes

Other
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution CUENTA DE FACEBOOK

COMO PUEDO VINCULAR UNA CUENTA NUEVA DE FACEBOOK A LACUENTA DE SPOTIFY Y ELIMINAR LA ANTERIOR DE FACEBOOK YA QUE NO ME PERMITE VINCULAR NINGUN MOVIMIENTO EN LA CUENTA NVA DE FACE ESPERO ME PUEDAN AYUDAR

Newbie

COMO PUEDO VINCULAR UNA CUENTA NUEVA DE FACEBOOK A LACUENTA DE SPOTIFY Y ELIMINAR LA ANTERIOR DE FACEBOOK  YA QUE NO ME PERMITE VINCULAR NINGUN MOVIMIENTO EN LA CUENTA NVA DE FACE   ESPER...

MaryC1

Spotify Legend

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify para familias

Hola amigos,Estoy interesado en contratar Spotify para familias, pero uno de los miembros de la casa sólo está en casa dos días a la semana. Ella puede disfrutar de este plan? Qué limitación tiene? Muchas gracias.

Newbie

Hola amigos, Estoy interesado en contratar Spotify para familias, pero uno de los miembros de la casa sólo está en casa dos días a la semana. Ella puede disfrutar de este plan? Qué limitación tien...

MaryC1

Spotify Legend

248 Views

1 replies

0 likes

Account
Premium
Subscription
  • 248 Views
  • 1 replies
  • 0 likes

How to copy playlist from one family account member to another?

Hello all. I just upgraded to a family account. Now I would like to know how I could copy some playlist from my account to the new account of my wife. Thanks in advance for your help and best regards, Hans

Casual Listener

Hello all.   I just upgraded to a family account. Now I would like to know how I could copy some playlist from my account to the new account of my wife.   Thanks in advance for your hel...

Htiek

Regular

1866 Views

6 replies

0 likes

Account
  • 1866 Views
  • 6 replies
  • 0 likes

Superuser Contribution Username

How do I change my username to my name instead of the numbers? Example; When I look at my own playlist info it says "Created by: 1160572540" instead of my name. How do I change that?

Newbie

How do I change my username to my name instead of the numbers? Example; When I look at my own playlist info it says "Created by: 1160572540" instead of my name. How do I change that? 

MaryC1

Spotify Legend

263 Views

1 replies

0 likes

Account
Login
  • 263 Views
  • 1 replies
  • 0 likes

Forgot account username and email

I accidently logged out of my account and can't remember my email or username. The account is premium, and I don't want to keep getting charged for an account I can't use. Is there a way to get it back or cancel my premium subscription?

Newbie

I accidently logged out of my account and can't remember my email or username. The account is premium, and I don't want to keep getting charged for an account I can't use.  Is there a way t...

coloyrs

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Delet account

Hey! Does anyone know how to delete spotify account? Please answere! 

Visitor

Hey! Does anyone know how to delete spotify account? Please answere! 

Maxim

Spotify Star

379 Views

1 replies

1 likes

  • 379 Views
  • 1 replies
  • 1 likes

My nickname starts with a small letter!

Hello,Please make my nickname with a capital letter, please!Not merserk, need Merserk.Advance thanks.

Casual Listener

Hello, Please make my nickname with a capital letter, please! Not merserk, need Merserk. Advance thanks.

Merserk

Casual Listener

340 Views

2 replies

0 likes

  • 340 Views
  • 2 replies
  • 0 likes

Vodafone and Spotify problem!

Hello new here. I was recently contacted by Vodafone and got my contract upgraded so I have Spotify until the end of my contract. After receiving the link from Vodafone to link my existing account I went through all the options but when it gets to th...

Regular

Hello new here. I was recently contacted by Vodafone and got my contract upgraded so I have Spotify until the end of my contract. After receiving the link from Vodafone to link my existing account I ...

Mike182

Newbie

1909 Views

12 replies

0 likes

Login
Subscription
Unlimited
  • 1909 Views
  • 12 replies
  • 0 likes

Solved!! Spotify login through Facebook not working for third Mac device

I can log in to Spotify on 5 ios devices and 2 Mac laptops. My log in is through Facebook.I am unable to log on to Spotify using a third Mac device which is an iMac.All Mac devices and IOS devices are runing the lates version of IOS(10.0.2) and the l...

Regular

I can log in to Spotify on 5 ios devices and 2 Mac laptops. My log in is through Facebook. I am unable to log on to Spotify using a third Mac device which is an iMac. All Mac devices and IOS device...

user-removed

Not applicable

665 Views

3 replies

0 likes

Login
Premium
Subscription
  • 665 Views
  • 3 replies
  • 0 likes

All my songs were deleted and replaced with music I'd never heard of and didn't put there.

Yesterday, I opened up the spotify app (newest version, premium membership, on iphone) to find that all of my songs, playlists, and albums had disappeared. I searched around and saw other people with the same probelm, and tried all their solutions (s...

Newbie

Yesterday, I opened up the spotify app (newest version, premium membership, on iphone) to find that all of my songs, playlists, and albums had disappeared. I searched around and saw other people with...

OviiiOne

Community Legend

323 Views

1 replies

0 likes

Account
Other
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Got a new phone

I got a new phone and can't log in to my premium Spotify account, when I try to login through facebook it logs into my girlfriends account and she doesn't have a Spotify, I have a premium account, I know my password not username

Newbie

I got a new phone and can't log in to my premium Spotify account, when I try to login through facebook it logs into my girlfriends account and she doesn't have a Spotify, I have a premium account, I ...

henriettuss

Newbie

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

I can't log in

Each time I try to log in it says "log in failed you already have an account under this email" and then it won't let me log in.

Newbie

Each time I try to log in it says "log in failed you already have an account under this email" and then it won't let me log in.

Maxim

Spotify Star

257 Views

1 replies

0 likes

Login
  • 257 Views
  • 1 replies
  • 0 likes