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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445566 Views
  • 970 replies
  • 108 likes
  • Account
  • 445566 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198908 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198908 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

Solved!!Superuser Contribution Payment didn't go trought

I'm from MexicoI just pre paid my subscription in a "Oxxo" but my account is still on pause

  • Newbie
  • I'm from Mexico I just pre paid my subscription in a "Oxxo" but my account is still on pause
  • RodrigoPalma
  • Roadie
  • 290 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 290 Views
  • 2 replies
  • 0 likes

30 day free trial

I got sent an email for 30 day free trial and then they'll charge me after the 30 days are up. My problem is I want to upgrade to a family plan so can I still do the free trial?Also my daughter has Spotify on her android tablet but does not have her ...

  • Newbie
  • I got sent an email for 30 day free trial and then they'll charge me after the 30 days are up. My problem is I want to upgrade to a family plan so can I still do the free trial? Also my daughter has...
  • Algee
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change Country

Hi, I need to change country on Spotify as I'm now in Japan (which is now part of the Spotify Kingdom). Unfortunately I can't change my setting on my profile, it doesn't show me other countries, only the one I chose when I registered my account.Pleas...

  • Casual Listener
  • Hi, I need to change country on Spotify as I'm now in Japan (which is now part of the Spotify Kingdom). Unfortunately I can't change my setting on my profile, it doesn't show me other countries, only...
  • RodrigoPalma
  • Roadie
  • 848 Views
  • 5 replies
  • 0 likes
  • 848 Views
  • 5 replies
  • 0 likes

Superuser Contribution Ads on Premium??

Hey! I just upgraded to Spotify Premium, but I am still getting ads between songs. Not sure why, my other premium features have begun to work, but I still get ads. I have tried logging out and logging back in as recommended in other threads about thi...

  • Casual Listener
  • Hey! I just upgraded to Spotify Premium, but I am still getting ads between songs. Not sure why, my other premium features have begun to work, but I still get ads. I have tried logging out and loggin...
  • RodrigoPalma
  • Roadie
  • 296 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Im using Spotify Free?

Heey guys, So im ''hosting'' a Spotify Family, which works just fine. We all enjoy our daily tunes on- and offline all day everyday. However when i login in the browser it says ive got ''Spotify Free''? I also have to make clear that im using Spotify...

  • Casual Listener
  • Heey guys,    So im ''hosting'' a Spotify Family, which works just fine. We all enjoy our daily tunes on- and offline all day everyday. However when i login in the browser it says ive got...
  • RodrigoPalma
  • Roadie
  • 261 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 261 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution plan familiar premium

tengo una cuenta de espotify gratuita y mi hermana adquirio una cuenta familiar premium, como hago para inscribirme en esa cuenta familiar, cuales son los pasos paso a paso ... muchas gracias

  • Newbie
  • tengo una cuenta de espotify gratuita y mi hermana adquirio una cuenta familiar premium, como hago para inscribirme en esa cuenta familiar, cuales son los pasos paso a paso ... muchas gracias 
  • RodrigoPalma
  • Roadie
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't log in with facebook

I just changed my account back from premium to free. Now it's supposed to be on free trial. My premium ended yesterday but now I can't get in at all. Does anyone know what the problem is?

  • Newbie
  • I just changed my account back from premium to free. Now it's supposed to be on free trial. My premium ended yesterday but now I can't get in at all. Does anyone know what the problem is?
  • RodrigoPalma
  • Roadie
  • 326 Views
  • 3 replies
  • 1 likes
  • 326 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premium

I pay for premium but it says I don't and all my music is gone.

  • Newbie
  • I pay for premium but it says I don't and all my music is gone.
  • RodrigoPalma
  • Roadie
  • 217 Views
  • 2 replies
  • 0 likes
  • 217 Views
  • 2 replies
  • 0 likes

my sub ended early help please!!

So i signed up for Spotify threw my cell phone provider.. It said i got 2 years for free and it ended after one year.. i cant pay for it till friday which is not far away but it still shouldnt be done yet i was wondering why this happened ??

  • Casual Listener
  • So i signed up for Spotify threw my cell phone provider.. It said i got 2 years for free and it ended after one year.. i cant pay for it till friday which is not far away but it still shouldnt be don...
  • marlonsphere
  • Roadie
  • 212 Views
  • 3 replies
  • 0 likes
  • 212 Views
  • 3 replies
  • 0 likes

Need help

I really need to upgrade to Spotify Premium but I couldn't receive any pin code. Please help me. Badly needed.

  • Newbie
  • I really need to upgrade to Spotify Premium but I couldn't receive any pin code. Please help me. Badly needed.
  • marlonsphere
  • Roadie
  • 187 Views
  • 3 replies
  • 0 likes
  • 187 Views
  • 3 replies
  • 0 likes

Solved!! How do I get a refund?

I'm trying to obtain a refund for incorrect charges to my account. It seems like the website is deliberately designed to make contact difficult. Is there a phone number or email to get help with this?

  • Casual Listener
  • I'm trying to obtain a refund for incorrect charges to my account. It seems like the website is deliberately designed to make contact difficult. Is there a phone number or email to get help with this...
  • marlonsphere
  • Roadie
  • 1135 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 1135 Views
  • 5 replies
  • 0 likes

Payment

I started a free trial but was still charged. Can I get my money back?

  • Newbie
  • I started a free trial but was still charged. Can I get my money back?
  • Algee
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Payment without subscription

I have previously had Spotify premium, I haven't had it in a while but still used my account under the free subscription. When I started checking into gettin premium again my credit card was charged but my account is not premium. Help!

  • Newbie
  • I have previously had Spotify premium, I haven't had it in a while but still used my account under the free subscription. When I started checking into gettin premium again my credit card was charged ...
  • Algee
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Não consigo mudar o país

Boa noite, Estou com problemas ao trocar meu país. Viajei para o exterior e recebi cartões-presente do Spotify de um amigo e os cadastrei na minha conta, voltei para o Brasil à 2 dias e desde então mesmo com o IP e cartão de crédito brasileiro não co...

  • Visitor
  • Boa noite,    Estou com problemas ao trocar meu país. Viajei para o exterior e recebi cartões-presente do Spotify de um amigo e os cadastrei na minha conta, voltei para o Brasil à 2 dias ...
  • aabbccddee1
  • Newbie
  • 3392 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 3392 Views
  • 2 replies
  • 0 likes

Payment

I had to cancel my credit card that I use for Spotify. I haven't gotten a new card yet, so I haven't been able to change my payment methods. However, my Spotify account has been disabled to where I can't login in order to change payment methods. How ...

  • Casual Listener
  • I had to cancel my credit card that I use for Spotify. I haven't gotten a new card yet, so I haven't been able to change my payment methods. However, my Spotify account has been disabled to where I c...
  • kabby247
  • Casual Listener
  • 166 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 166 Views
  • 2 replies
  • 0 likes

Cancel my account please

HI, I would like to cancel my account, except, when i go to the website it directs me to.. i get an error message saying the website does not exsist. I cannot call anyone, and simply want my subscription cancelled... thank you,

  • Casual Listener
  • HI, I would like to cancel my account, except, when i go to the website it directs me to.. i get an error message saying the website does not exsist.   I cannot call anyone, and simply want...
  • kristinak
  • Casual Listener
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes

Change from Premium to Family

I currently have the premium plan. If I go to the Family Plan with my parents, do I have to delete my payment method or will they stop bill automatically?

  • Newbie
  • I currently have the premium plan. If I go to the Family Plan with my parents, do I have to delete my payment method or will they stop bill automatically?
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Stressed

I have been charged twice for Spotify premium for students and yet I still don't have premium listed in my account. Need help ASAP. I waited a couple days for it to go away but it didn't and I still don't have Spotify premium.

  • Casual Listener
  • I have been charged twice for Spotify premium for students and yet I still don't have premium listed in my account. Need help ASAP. I waited a couple days for it to go away but it didn't and I still ...
  • Lil_stud14
  • Casual Listener
  • 972 Views
  • 2 replies
  • 0 likes
  • 972 Views
  • 2 replies
  • 0 likes