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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76417 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94241 Views
9 replies
2 likes
Can't log in to mac desktop account with email and password, changed password two times - new password works fine on iphone - not so much on desktop. Was considering family premium, maybe not so much anymore,How do companies make money with issues li...
Can't log in to mac desktop account with email and password, changed password two times - new password works fine on iphone - not so much on desktop. Was considering family premium, maybe not ...
Spotify Star
186 Views
1 replies
0 likes
I pay for premium service through sprint but I'm not getting premium service now.
I pay for premium service through sprint but I'm not getting premium service now.
Spotify Star
203 Views
1 replies
0 likes
Payment via credit card statement was made, the value has already been charged by EBANX of R $ 14.90 on 16/10 11h16 and the account is still counting on and FREE and not PROFESSIONAL. It has already been logged out and logged and keeps asking to sign...
Payment via credit card statement was made, the value has already been charged by EBANX of R $ 14.90 on 16/10 11h16 and the account is still counting on and FREE and not PROFESSIONAL. It has already ...
Spotify Star
308 Views
3 replies
0 likes
Hi. I want to get rid of my Spotify Account. I followed instructions before by going to Account and tried to find Contact Form (under "Customer Service and Support") but its not there!
Hi. I want to get rid of my Spotify Account. I followed instructions before by going to Account and tried to find Contact Form (under "Customer Service and Support") but its not there!
Casual Listener
245 Views
1 replies
0 likes
I want to change my premium account to a student account. I have an NUS Extra card. I followed the link provided in the answer to a similar thread, and the answer said that after logging in I should be asked for my NUS Extra details. However when I l...
I want to change my premium account to a student account. I have an NUS Extra card. I followed the link provided in the answer to a similar thread, and the answer said that after logging in I sh...
Spotify Star
249 Views
1 replies
0 likes
I subscriped to Spotify student premium. And the next day, I got an alert from my bank app for TWO CHARGES!!! from Spotify. I have sent a support form but haven't yet received a reply except for the automated one as soon as I sent in the form. How do...
I subscriped to Spotify student premium. And the next day, I got an alert from my bank app for TWO CHARGES!!! from Spotify. I have sent a support form but haven't yet received a reply except for the ...
Spotify Star
182 Views
1 replies
0 likes
Hi everyone, So I'm an international student currently studying in the US. I tried to get spotify premium with the student discount, but it wouldn't let me because I have a Swiss credit card. How do I get around that? Thanks for any answers!Jess
Hi everyone, So I'm an international student currently studying in the US. I tried to get spotify premium with the student discount, but it wouldn't let me because I have a Swiss c...
Casual Listener
539 Views
2 replies
0 likes
I accepted an offer to try out the Premium service for free for 7 days. This is now my 2nd day during that time frame. Right after I began using this free trial (yesterday), I received an email from Spotify offering to extend this free trial another ...
I accepted an offer to try out the Premium service for free for 7 days. This is now my 2nd day during that time frame. Right after I began using this free trial (yesterday), I received an email from ...
Community Legend
498 Views
5 replies
0 likes
I've been in Portugal for two weeks now and today when I tried to connect to Spotify, I had to log in again with facebook or with my username and when I got in, I haven't my songs that I had collected for ages even when I've changed the settings as t...
I've been in Portugal for two weeks now and today when I tried to connect to Spotify, I had to log in again with facebook or with my username and when I got in, I haven't my songs that I had collecte...
Community Legend
364 Views
3 replies
1 likes
Hi I'm a kiwi doing a student exchange in munich and i'm on the 9.99 euro plan right now because I cant get to change my plan or sign into the 4.99 euro student plan cause every time I click it i get redirected to the main page. I already emailed ask...
Hi I'm a kiwi doing a student exchange in munich and i'm on the 9.99 euro plan right now because I cant get to change my plan or sign into the 4.99 euro student plan cause every time I click...
Community Legend
374 Views
3 replies
0 likes
Hi, im wondering if i cancel my premium account to then reactivate it on a family package, will my account be the same and playlists still be on my library?,Thanks.
Hi, im wondering if i cancel my premium account to then reactivate it on a family package, will my account be the same and playlists still be on my library?, Thanks.
Spotify Star
270 Views
1 replies
0 likes
Last month my paypal was charged twice for my spotify subscription. Once when it was supposed to, on the 15th, and another time on the 18th. I've used the stupid contact form, that very interestingly suggests that maybe I have more accounts or it's m...
Last month my paypal was charged twice for my spotify subscription. Once when it was supposed to, on the 15th, and another time on the 18th. I've used the stupid contact form, that very ...
Community Legend
348 Views
4 replies
0 likes
I am trying to change my country from UK to USA and it won't won't allow me on my account page. I am temporarily in the UK, therefore it might be the IP address, but my credit card and billing details are American (I have no UK credit card I could us...
I am trying to change my country from UK to USA and it won't won't allow me on my account page. I am temporarily in the UK, therefore it might be the IP address, but my credi...
Spotify Star
186 Views
1 replies
0 likes
Unfortunately my PayPal payments didn't go though due to a problem and Spotify didn't get paid which has upset me grately. I could the email which may I add doesn't explain what to do about paying to reinstalling it. It just says sorry to lose you , ...
Unfortunately my PayPal payments didn't go though due to a problem and Spotify didn't get paid which has upset me grately. I could the email which may I add doesn't explain what to do about paying to...
Not applicable
287 Views
2 replies
0 likes
Hi,It has come to my attention I have been charged twice per month (the amounts of $17.99AUD and $11.99AUD) since March this year. I believe this was when I upgraded to family. I only have the one account and wish to be corrected and refunded.Regards...
Hi, It has come to my attention I have been charged twice per month (the amounts of $17.99AUD and $11.99AUD) since March this year. I believe this was when I upgraded to family. I only have the one ...
Community Legend
276 Views
1 replies
0 likes
Hello everybody,just now I moved to Malaysia for one year and therefore I had to set my Spotify-Account to Malaysia as country. As I'd like to upgrade to Spotify Premium (I'm a student) now but -of course- only have German credit cards. The upgrade i...
Hello everybody, just now I moved to Malaysia for one year and therefore I had to set my Spotify-Account to Malaysia as country. As I'd like to upgrade to Spotify Premium (I'm a student) now but -of...
Newbie
320 Views
2 replies
0 likes
In the beginning of this summer, i purchased the 3-month sale for 1$. It said that as long as i ended my subscription before the 14/9, no more money would be taken from my account. (I ended it on the 13/9.) Now, a month and two days later i see that ...
In the beginning of this summer, i purchased the 3-month sale for 1$. It said that as long as i ended my subscription before the 14/9, no more money would be taken from my account. (I ended it on the...
Spotify Star
308 Views
1 replies
1 likes
Hello Dear Community. I regret it now, Vodafone TR has no advantages. I am a Spotify member for about 3-4 months. And I received a special offer from Vodafone (8th of September). Here, the problem begins. It seems Spotify company didn't receive this ...
Hello Dear Community. I regret it now, Vodafone TR has no advantages. I am a Spotify member for about 3-4 months. And I received a special offer from Vodafone (8th of Sept...
Casual Listener
543 Views
2 replies
0 likes
My daughter has accidentally charged spotify to her phone it's adding 9.99 to her phone bill each month but when I try to cancell I can't do anything as it states she has the free version...I sent a message and the response I got was to look at a for...
My daughter has accidentally charged spotify to her phone it's adding 9.99 to her phone bill each month but when I try to cancell I can't do anything as it states she has the free version...I sent a ...
Newbie
362 Views
4 replies
0 likes
I'm stuck in a bad loop, and hope someone can help.For some reason my password, that I've always had, isn't working anymore. The e-mail that's registered is an old one that I can't access anymore. See my problem? I need to change the e-mail address s...
I'm stuck in a bad loop, and hope someone can help. For some reason my password, that I've always had, isn't working anymore. The e-mail that's registered is an old one that I can't access anymore. ...
Community Legend
411 Views
1 replies
0 likes
