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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407622 Views
  • 959 replies
  • 107 likes
  • Account
  • 407622 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177149 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177149 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100290 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100290 Views
  • 68 replies
  • 10 likes

Superuser Contribution Family Account Impossible?

Hi, I recently moved from The Netherlands to Costa Rica. My premium account (and my credit card billing) resides in NL, but I live here in CR with my wife and children. A few months ago I subscriubed to the Family plan, but since then have not been a...

  • Newbie
  • Hi, I recently moved from The Netherlands to Costa Rica. My premium account (and my credit card billing) resides in NL, but I live here in CR with my wife and children. A few months ago I subscriubed...
  • JuanSebastian
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta Familiar Premium só funciona no computador!

Faço parte de uma conta familiar premium, mas a mesma só funciona quando acesso o aplicativo pelo computador. Quando acesso com a mesma conta pelo aplicativo do meu android, não tenho os beneficios de uma conta premium. Sou obrigado a ouvir propagand...

  • Newbie
  • Faço parte de uma conta familiar premium, mas a mesma só funciona quando acesso o aplicativo pelo computador. Quando acesso com a mesma conta pelo aplicativo do meu android, não tenho os beneficios d...
  • JuanSebastian
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como remover os dados do cartão de crédito?

Como remover os dados do cartão de crédito? Não encontrei essa opção nas opções da conta. Onde posso remover as informações do cartãoo de crédito?

  • Visitor
  • Como remover os dados do cartão de crédito?   Não encontrei essa opção nas opções da conta. Onde posso remover as informações do cartãoo de crédito?
  • JuanSebastian
  • Roadie
  • 8226 Views
  • 1 replies
  • 0 likes
  • Account
  • 8226 Views
  • 1 replies
  • 0 likes

Superuser Contribution AD starts autoplaying on Browse page while having premium?

I just had some very annoying music start autoplaying on the browse page with a video, and I'm having premium. When I hovered the mouse over, it showed: Hide news. Did anyone ever experience it? It just ran when I opened the app... Also, dear Spotify...

  • Visitor
  • I just had some very annoying music start autoplaying on the browse page with a video, and I'm having premium. When I hovered the mouse over, it showed: Hide news.   Did anyone ever experience...
  • JuanSebastian
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Klarna Frage bei der Anmeldung

Hallo ich wollte Spotify Premium über Rechnung bezahlen, dafür muss ich mich bei Klarna anmelden. ich habe alle Felder ausgefüllt ..asdresse und so aber es geht nicht weiter. Es steht im roten kastenHmmm, bei einem dieser Felder ist etwas nicht in Or...

  • Newbie
  • Hallo ich wollte Spotify Premium über Rechnung bezahlen, dafür muss ich mich bei Klarna anmelden. ich habe alle Felder ausgefüllt ..asdresse und so aber es geht nicht weiter. Es steht im roten kasten...
  • JuanSebastian
  • Roadie
  • 1172 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1172 Views
  • 1 replies
  • 0 likes

Superuser Contribution No funciona mi Premium

reslice mi pago para obtener mi cuenta Premium hace más de 4 horas y sigo suspendido ...

  • Newbie
  • reslice mi pago para obtener mi cuenta Premium hace más de 4 horas y sigo suspendido ... 👿
  • JuanSebastian
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Samsung] Spotify for Samsung TV - Tizen OS

I uninstalled my app and i had premium and it was working and it was paid for.I reinstalled it and now i do not have premium.Email me at timothykeft@hotmail.com if you have any suggestions.

  • Newbie
  • I uninstalled my app and i had premium and it was working and it was paid for. I reinstalled it and now i do not have premium. Email me at timothykeft@hotmail.com if you have any suggestions.
  • JuanSebastian
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Time restriction for Spotify Japan?

I started using Spotify Japan a couple days ago and I got a notification saying that I only have 15 hours of free listening a month. I have also used Spotify in the US but never faced this time restriction. Is the 15 hour time limit temporary or some...

  • Newbie
  • I started using Spotify Japan a couple days ago and I got a notification saying that I only have 15 hours of free listening a month. I have also used Spotify in the US but never faced this time restr...
  • Maxim
  • Spotify Star
  • 1838 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 1838 Views
  • 1 replies
  • 0 likes

charged the full premium amount instead of the sudent discount

Hi, I was 3 days late to renew my student subscription that I did on 5th October. However, full Premium monthly fee was charged of £9.99 was deducted from my card on 2nd October. How can I get a refund of £5? Thanks

  • Casual Listener
  • Hi,   I was 3 days late to renew my student subscription that I did on 5th October. However, full Premium monthly fee was charged of £9.99 was deducted from my card on 2nd October. How ca...
  • gapo
  • Casual Listener
  • 153 Views
  • 2 replies
  • 0 likes
  • 153 Views
  • 2 replies
  • 0 likes

Solved!! Account family unactivated

This morning i received a mail from spotify saying that my account is unactivated because my last payment has been rejected. The last payment (automatic payment each month) has been correctly done with Paypal.What can I do?

  • Casual Listener
  • This morning i received a mail from spotify saying that my account is unactivated because my last payment has been rejected. The last payment (automatic payment each month) has been correctly done wi...
  • Memnoch84
  • Casual Listener
  • 407 Views
  • 5 replies
  • 2 likes
  • 407 Views
  • 5 replies
  • 2 likes

Solved!! Facebook on Spotify

It won't let me log in whenever i click "Login with Facebook" it just loads then brings me back to the log in section. It also says something if im abroad and a 14 day trip etc. I took a screenshot of it if that helps.

  • Regular
  • It won't let me log in whenever i click "Login with Facebook" it just loads then brings me back to the log in section. It also says something if im abroad and a 14 day trip etc. I took a screenshot o...
  • Mattosaurus
  • Community Legend
  • 275 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 275 Views
  • 3 replies
  • 0 likes

My account won't upgrade

Hi there I had the 30 day free upgrade trial and I really like so I upgraded and I signed up/paid using paypal but my account is't upgraded. I'm still getting ads and asking if I would like to upgrade. Can you please check and see if I done this righ...

  • Newbie
  • Hi there I had the 30 day free upgrade trial and I really like so I upgraded and I signed up/paid using paypal but my account is't upgraded. I'm still getting ads and asking if I would like to upgrad...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Spotify family and Spotify partner

Hi, my account is associated with a Spotify partner. How should I proceed with upgrade to Spotify family?My partner said that they cannot activate this subscription.Thank you

  • Casual Listener
  • Hi, my account is associated with a Spotify partner. How should I proceed with upgrade to Spotify family? My partner said that they cannot activate this subscription. Thank you
  • CZBios
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 431 Views
  • 2 replies
  • 0 likes

Family pack only used at home?

Hello, i´m thinkin to make the family subscription and i saw that members have to live in the same house. It means that can only be used at home? If im in a friend house and i use his wifi, i can not use this account? Or if im in the gym that my gym ...

  • Casual Listener
  • Hello, i´m thinkin to make the family subscription and i saw that members have to live in the same house. It means that can only be used at home? If im in a friend house and i use his wifi, i can not...
  • Maxim
  • Spotify Star
  • 214 Views
  • 5 replies
  • 0 likes
  • 214 Views
  • 5 replies
  • 0 likes

How to retrieve password on old email address?

I've been a premium user for years now and at some point my account linked to facebook and the login became facebook. As of yesterday I de-activated facebook and now can't log in. I know my username (not this one) but can't retrieve my password as it...

  • Visitor
  • I've been a premium user for years now and at some point my account linked to facebook and the login became facebook. As of yesterday I de-activated facebook and now can't log in. I know my username ...
  • user-removed
  • Not applicable
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

(Hong Kong) Playing Spotify in restaurants

Hello~ I am a restaurant owner in Hong Kong.Can I use Spotify as music device to play music in my restaurant? I know I need to pay for music copyright to CASH and HKRIA/PPSEAL, but can I play Spotify instead of paying to CASH and HKRIA/PPSEAL? I dont...

  • Casual Listener
  • Hello~ I am a restaurant owner in Hong Kong. Can I use Spotify as music device to play music in my restaurant? I know I need to pay for music copyright to CASH and HKRIA/PPSEAL, but can I play Spoti...
  • neno_w
  • Casual Listener
  • 624 Views
  • 2 replies
  • 0 likes
  • Other
  • 624 Views
  • 2 replies
  • 0 likes

Charged but meant to be part of my phone package deal with Telecom

So... I have a monthly package deal with Telecom NZ and Spotify Premium is part of it so I should not be charged (and the family account is in my husbands name and paid by him - not paid from my credit card). Then I see a credit card payment to 'SPOT...

  • Newbie
  • So... I have a monthly package deal with Telecom NZ and Spotify Premium is part of it so I should not be charged (and the family account is in my husbands name and paid by him - not paid from my cred...
  • Bearfootrecords
  • Community Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • Security
  • 131 Views
  • 1 replies
  • 0 likes

Free account on Screen but charged this month

I tested for 3months premium subscription, but now I want to cancel. If I log on on my account show me I have got free subscription, but I m been charged this month like premium 9,9€I want to cancel premium for the next month and just keep my free su...

  • Casual Listener
  • I tested for 3months premium subscription, but now I want to cancel. If I log on on my account show me I have got free subscription, but I m been charged this month like premium 9,9€ I want to cance...
  • Maxim
  • Spotify Star
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

bought a premium card, inputted the card number and it didnt renew my premium membership

I just bought a spotify premium card from target and inputted the code on the website it said it worked but i didnt receive an email receipt. So i logged into spotify on my computer and it still says my premium is going to expire in 4 days?? Did i gl...

  • Newbie
  • I just bought a spotify premium card from target and inputted the code on the website it said it worked but i didnt receive an email receipt. So i logged into spotify on my computer and it still says...
  • Bearfootrecords
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

I can't log in on my new iphone from overseas as it's says it's for 14days only, but I have premium!

I have been overseas for 3 months and my spotify was working fine in both my laptop and iphone. Since I changed iPhones I can't log in anymore as it says I can only use it overseas for 14 days, but I have premium so this shouldn't be a problem. I don...

  • Newbie
  • I have been overseas for 3 months and my spotify was working fine in both my laptop and iphone. Since I changed iPhones I can't log in anymore as it says I can only use it overseas for 14 days, but I...
  • Algee
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes