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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10027 Views
  • 3 replies
  • 9 likes
  • Security
  • 10027 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498951 Views
  • 982 replies
  • 112 likes
  • Account
  • 498951 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214682 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214682 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122954 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122954 Views
  • 72 replies
  • 12 likes

Says abroad when im in my home country!

I signed up for the account in my home country but now that i changed my phone and downloaded spotify again, it says i am abroad when i used the same account. And its not a free account!

  • Newbie
  • I signed up for the account in my home country but now that i changed my phone and downloaded spotify again, it says i am abroad when i used the same account. And its not a free account!
  • marlonsphere
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Premium pin not working

I recently updated my phone plan to include Spotify Premium, and have received a pin code. However whenever I try to enter it, it says its invalid- have tried logging out/in again etc but no luck.

  • Newbie
  • I recently updated my phone plan to include Spotify Premium, and have received a pin code. However whenever I try to enter it, it says its invalid- have tried logging out/in again etc but no luck.
  • sakura08
  • Roadie
  • 1364 Views
  • 2 replies
  • 1 likes
  • 1364 Views
  • 2 replies
  • 1 likes

My Playstation account is different to my premium phone and computer account

I have subscribed to premium spotify on my phone and mac but my playstation spotify account is different for some reason! So my playlists don't link and it's not premium on my PS4. How do I change the account on my PS4 to match my phone / Mac? Scott

  • Newbie
  • I have subscribed to premium spotify on my phone and mac but my playstation spotify account is different for some reason! So my playlists don't link and it's not premium on my PS4.   How do I ...
  • marlonsphere
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Problem signing up for family plan

I decided to get a family account for me and my sister, but after completing all my credit card info and clicking on the button to proceed, it kept updating the screen and nothing happened! After a while I decided to try it again and the same thing h...

  • Newbie
  • I decided to get a family account for me and my sister, but after completing all my credit card info and clicking on the button to proceed, it kept updating the screen and nothing happened! After a w...
  • Algee
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Charged for Premium on Two Different Cards

I used to have my Spotify account linked through my old FaceBook account, but I deleted that FaceBook account permanently back in February. I thought that I had canceled my premium Spotfiy subscription linked to that FB account at that time, as I had...

  • Casual Listener
  • I used to have my Spotify account linked through my old FaceBook account, but I deleted that FaceBook account permanently back in February. I thought that I had canceled my premium Spotfiy subscripti...
  • uhlonuh
  • Casual Listener
  • 649 Views
  • 2 replies
  • 0 likes
  • 649 Views
  • 2 replies
  • 0 likes

Signing in

I can't sign in

  • Newbie
  • I can't sign in
  • marlonsphere
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Charged after I canceled

I canceled my subscription at the end of last month and just now received a new charge I went to my account and I says I still have premium even tho I canceled already.

  • Newbie
  • I canceled my subscription at the end of last month and just now received a new charge I went to my account and I says I still have premium even tho I canceled already.
  • kbrooksc
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! I cant cancel my subcription, please help.

I got spotify premium, and i downloaded it through my phone.I rarely use it anymore so i want to get rid of the $10/month charge.when i go online it shows i dont have spoity premium, but i do because im still getting charged.how do i cancel my subcri...

  • Newbie
  • I got spotify premium, and i downloaded it through my phone. I rarely use it anymore so i want to get rid of the $10/month charge. when i go online it shows i dont have spoity premium, but i do bec...
  • sakura08
  • Roadie
  • 620 Views
  • 3 replies
  • 0 likes
  • Premium
  • 620 Views
  • 3 replies
  • 0 likes

i have premium and cant log into my account!!!

i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but nothing is working for me. Can you help me with this...

  • Newbie
  • i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but n...
  • Algee
  • Roadie
  • 240 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 240 Views
  • 3 replies
  • 0 likes

Two payment and no premium

I signed up for a spotify premium account and I cant get my phone to recognize it. Keeps telling me I have a free account. My card processed the payment twice.I tried to follow the steps of the other topic, but nothing happened.

  • Casual Listener
  • I signed up for a spotify premium account and I cant get my phone to recognize it. Keeps telling me I have a free account. My card processed the payment twice. I tried to follow the steps of the oth...
  • Algee
  • Roadie
  • 276 Views
  • 3 replies
  • 1 likes
  • 276 Views
  • 3 replies
  • 1 likes

how do you get saved playlist over to new accounts signed up for premium family

My wife and daughters just signed up for premium family. We used to share my premium account and they had their own playlists. It is advertised that you can take your songs and playlists with you but we can't figure it out. Help!

  • Newbie
  • My wife and daughters just signed up for premium family.  We used to share my premium account and they had their own playlists.  It is advertised that you can take your songs and playlists ...
  • Algee
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

None of my cards are accepted

I recently got a new debit card in the mail and had to switch the payment details to my Premium account. But when I entered my new card, I was automatically sent to the screen that signs you up for the college student discount. I'm not in school so t...

  • Casual Listener
  • I recently got a new debit card in the mail and had to switch the payment details to my Premium account. But when I entered my new card, I was automatically sent to the screen that signs you up for t...
  • sakura08
  • Roadie
  • 268 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 268 Views
  • 4 replies
  • 0 likes

I have a premium account, I´m traveling in another country and now I´m not premium

Hi, I have a problem because I have a premium account and I´m traveling in another country and now I´m not premium anymore because when I try to play my music tell me that now I´m not in my original country and that I already spend my 14 days of free...

  • Newbie
  • Hi, I have a problem because I have a premium account and I´m traveling in another country and now I´m not premium anymore because when I try to play my music tell me that now I´m not in my orig...
  • sakura08
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Big problem

So, the day that my spotify enden for 2 months free spotify was yesterday. I signed out from spotify yesterday, but when i checked my back account there was a new message that i'm gonna pay for the next month? So at this moment I have to pay? But I w...

  • Newbie
  • So, the day that my spotify enden for 2 months free spotify was yesterday. I signed out from spotify yesterday, but when i checked my back account there was a new message that i'm gonna pay for the n...
  • osornios
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Several log in issues

Hey there! I have the following problems. Recently I had to change my Facebook password due to security reasons. My facebook was linked to spotify. Ever since I cant log in in the app. Not the desktop version, nor the android version. I tried several...

  • Newbie
  • Hey there!   I have the following problems. Recently I had to change my Facebook password due to security reasons. My facebook was linked to spotify. Ever since I cant log in in the app. Not t...
  • osornios
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Issue with Spotify Premium

I wanted to upgrade my account to premium and wanted to use my unidays discount. However, when I selected the option I was notified that it was already being used with another account, even though I just have one account and nobody has my log in deta...

  • Newbie
  • I wanted to upgrade my account to premium and wanted to use my unidays discount. However, when I selected the option I was notified that it was already being used with another account, even though I ...
  • osornios
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! i have premium but i cant log in!!!

i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but nothing is working for me. Can you help me with this...

  • Newbie
  • i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but n...
  • Algee
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 298 Views
  • 1 replies
  • 0 likes

Reconnect my spotify account on my Mac

Hi,I disconnected my Spotify account yesterday, and now i wanna reconnect it.I have 2 choices to succeed it: Facebook or my email & password. From the first time, i always connected Spotify with my facebook account and now it's not possible any more....

  • Newbie
  • Hi, I disconnected my Spotify account yesterday, and now i wanna reconnect it. I have 2 choices to succeed it: Facebook or my email & password. From the first time, i always connected Spotify w...
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 253 Views
  • 1 replies
  • 0 likes

I closed Facebook and now I can't get gmail access to my Premium Account.

This New email Acccount is for communications purpose, couldn't find another way. I need you to send me links to regain access through this account or registered account ending @gmail to reconfigure Premium Account, otherwise I'll have to close it. P...

  • Newbie
  • This New email Acccount is for communications purpose, couldn't find another way.   I need you to send me links to regain access through this account or registered account ending @gmail t...
  • osornios
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Premium account problems

Hi! I've a family premium account, but it only works when I dont use it with facebook. If I'm on my phone, it keeps saying I'm not a premium user. So my account via facebook is different from my account via my username. That one is the premium one ap...

  • Newbie
  • Hi! I've a family premium account, but it only works when I dont use it with facebook. If I'm on my phone, it keeps saying I'm not a premium user. So my account via facebook is different from my acco...
  • osornios
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes