Premium on both laptop and android phone

[JenBei]

I signed up for a premium account on my laptop.

But when I sign in on my phone and want to download it seems like I don't have Premium and need to pay again...

[Astame]

Hi there @JenBei

Can you check your subscription status in the link below and tell me what it says.

https://www.spotify.com/account/subscription/

It will improve the support I'll be able to give you. 

[JenBei]

A have a spotify premium subscription as mentioned above.

[Astame]

@JenBei

Try to reinstall Spotify and then login with the same account as before. 

It should solve your problem.

Hope I could help you. 

[JenBei]

Tried that allready, still no solution!
Thanks anyway!

[Astame]

@JenBei

Try to check your subscription status in the Spotify application on your phone. 

First go to settings, Click on the gear appearing in menu. Then go to Status and check if it says free or Premium. It should be set to Premium. If it's not try to look for the receipt that was sent to your email when you signed up for Spotify Premium. The receipt should also contain the infromation about your username. 

Just get back to me if you need more help. 

[JenBei]

Victory!! Thank you so much!!!
Where I can log in on my laptop with my email, I need my username to log in for my app on my phone!

Thank you so much for all your help Astame!!!

[Astame · Accepted solution]

@JenBei

Glad I could help. 

Please accept this post as a solution if you don't need more help.

Have a good day!