Solved: Premium

Celineamalina · 2016-11-20

I have enough credit to buy monthly premium, but it says that i dont have enough credit. What should i do 😕

crematedman · 2016-11-20

@Celineamalina that's a weird one Celine, sorry to hear that,

the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

if you let them know as much as you can about your problem, they should be able to have a look on their end and sort this out ASAP ^-^

it's likely a browser or verification issue, so using a different device may help!

crematedman · 2016-11-20

@Celineamalina that's a weird one Celine, sorry to hear that,

the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

if you let them know as much as you can about your problem, they should be able to have a look on their end and sort this out ASAP ^-^

it's likely a browser or verification issue, so using a different device may help!

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