Announcements

Help Wizard

Step 1

NEXT STEP

Premuim not working.

Premuim not working.

I ugraded about an hour ago and it still is saying that its on free. Ive tried logging out, logging back in many times and it hasnt worked. I tried reinstalling it twice and nothing is working. Please help! 

 

my order number is 20002846682070

Reply
7 Replies

I have the same problem, i report it and they said its a delay, and its should be working in 6 hours more or less.

Same

Guys premium finally working!!!!!!

Still not working for me

If you still don't have premium, there is currently a delay.

 

Please be patient and try to log out and back in a few times every once in a while to see if it has activated.

You can also contact support:

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Me to

@Lukecalumcake 

 

First try logging out of the app, and then log back in.

 

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts