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I ugraded about an hour ago and it still is saying that its on free. Ive tried logging out, logging back in many times and it hasnt worked. I tried reinstalling it twice and nothing is working. Please help!
my order number is 20002846682070
If you still don't have premium, there is currently a delay.
Please be patient and try to log out and back in a few times every once in a while to see if it has activated.
You can also contact support:
https://www.spotify.com/about-us/contact/contact-s
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.
First try logging out of the app, and then log back in.
If you still have trouble,
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.
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