Announcements

Help Wizard

Step 1

NEXT STEP

Someone keeps hacking into my account and playing music on their phone

Someone keeps hacking into my account and playing music on their phone

every time I connect to my Bluetooth speaker someone hacks into my acoount front their phone . we fight over the music and I dont even know who this person is . I've changed my password twice . why does this keep happening 

Reply
2 Replies

Hey @Calified871, welcome to the community!

 

Thanks for getting in touch with us.

 

We’re sorry to hear that. Check out this article for what to do next. After following all the steps and if you're still having the same issue, please follow the steps at the bottom of the article to contact the right team.

 

Happy new year!



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Hi, I have also faced the same problem for a while now. But I just made a big discovery. Just now I accidentally pasted and searched my password on chrome and this link came out:

 

https://plusmoded.jimdo.com/pack-de-cuentas-spotify-premium/

 

and my email and password were up there.

Yes, even after I reset it multiple times. So to everybody with this problem, I don't know how they got our account credentials but please, if you see your account up there, at least change your password to something different.

 

And I don't know what Spotify is doing about it on their side, but hopefully, they can solve this problem and also find a way to shut this guy down.

 

Suggested posts