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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405648 Views
  • 958 replies
  • 107 likes
  • Account
  • 405648 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175384 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175384 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99930 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99930 Views
  • 68 replies
  • 10 likes

Strange Device using Spotify

I know there's the option to remove Offline Devices but is there an option to see/remove any connected devices. There has sometimes been a device using my spotify called XF and some numbers following but I can't see an option to check what devices I ...

  • Newbie
  • I know there's the option to remove Offline Devices but is there an option to see/remove any connected devices. There has sometimes been a device using my spotify called XF and some numbers following...
  • Robert_W
  • Community Legend
  • 4244 Views
  • 10 replies
  • 2 likes
  • Account
    Security
  • 4244 Views
  • 10 replies
  • 2 likes

Renew Premium through globe telecom Philippines spotify said payment failed

I renew the Spotify Permium using pre-paid load Globe Telecom Philippines from Spotify web pagefor 7 straight months this January in the payment field I can see only Visa/Master Card and Paypal.... no more other choices Globe Ph and Smart Telecom Ph....

  • Casual Listener
  • I renew the Spotify Permium using pre-paid load Globe Telecom Philippines from Spotify web pagefor 7 straight months this January in the payment field I can see only Visa/Master Card and Paypal.... n...
  • deansf
  • Newbie
  • 1535 Views
  • 3 replies
  • 0 likes
  • 1535 Views
  • 3 replies
  • 0 likes

erro de email

Criei uma conta sportify a alguns anos e vinculei ela com o facebook, depois eu mudei a o email do facebook e agora quero atualizar o email na conta do spotify, mas eu nao consigo pois eles me direcionam pra pagina do facebook (onde ja esta meu email...

  • Newbie
  • Criei uma conta sportify a alguns anos e vinculei ela com o facebook, depois eu mudei a o email do facebook e agora quero atualizar o email na conta do spotify, mas eu nao consigo pois eles me direci...
  • guidreer
  • Music Fan
  • 595 Views
  • 1 replies
  • 1 likes
  • 595 Views
  • 1 replies
  • 1 likes

Can't update my email address

Hi There, I have updated my email on my facebook account which is linked to my spotify. Since my spotify is linked to my facebook profile, it still seems to be showing my old email address and I am unable to manually change it. Is there a way to upda...

  • Newbie
  • Hi There,   I have updated my email on my facebook account which is linked to my spotify.   Since my spotify is linked to my facebook profile, it still seems to be showing my old email ...
  • 244 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 244 Views
  • 0 replies
  • 0 likes

Facebook Account disabled

Hey Spotify Community, as the title already tells, the Facebook account which I was connected to with Spotify got disabled , as it was just a throwaway account a friend didn't use anymore. I had to use this account in the first place to be able to re...

  • Newbie
  • Hey Spotify Community,   as the title already tells, the Facebook account  which I was connected to with Spotify got disabled , as it was just a throwaway account a friend didn't use anym...
  • Noah
  • Spotify Star
  • 481 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 481 Views
  • 1 replies
  • 0 likes

Change country and payment method

I am logged on to Spotify through Facebook and trying to change my payment method and country. Since I lived in the USA when I registered I have a US debit card on file, but as I moved back to Hungary I would like to change my country to Hungary and ...

  • Visitor
  • I am logged on to Spotify through Facebook and trying to change my payment method and country. Since I lived in the USA when I registered I have a US debit card on file, but as I moved back to Hungar...
  • 215 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 215 Views
  • 0 replies
  • 0 likes

Account / log in issues

I have been paying for Spotify for nearly 4 years. I have been unable to login, it tells me I am logged in through Facebook but once I go through that it tells me I do not have an account. I have tried this about 30 times in the last few months and n...

  • Newbie
  • I have been paying for Spotify for nearly 4 years. I have been unable to login, it tells me I am logged in through Facebook but once I go through that it tells me I do not have an account. I have tri...
  • 278 Views
  • 0 replies
  • 0 likes
  • Account
  • 278 Views
  • 0 replies
  • 0 likes

Family Members

I just signed up for family plan, and I think I did it wrong. When he received his invite the login page came up and we put my login information. Now my spotifiy is on his phone and i keep getting the message "do you want to play on my phone" or my "...

  • Newbie
  • I just signed up for family plan, and I think I did it wrong. When he received his invite the login page came up and we put my login information. Now my spotifiy is on his phone and i keep getting th...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Transferring all my music from old acccount to new account.

I currently have about 1500 tracks in one playlist. I now wish to create a new account, will I be able to access/transfer my 1500 tracks to my new account, is this possible.If so, please could you explain, what exactly it is that I have to do (step b...

  • Regular
  • I currently have about 1500 tracks in one playlist. I now wish to create a new account, will I be able to access/transfer my 1500 tracks to my new account, is this possible. If so, please could you ...
  • Noah
  • Spotify Star
  • 1654 Views
  • 5 replies
  • 0 likes
  • Account
  • 1654 Views
  • 5 replies
  • 0 likes

Solved!! I think I have been hacked

I believe that my account has been hacked. I was recently playing music on my PC, and then I went on a war with another account which appeared to be an unknown phone. Other devices have also been discovered, including a samsung S7 edge which I do not...

  • Newbie
  • I believe that my account has been hacked. I was recently playing music on my PC, and then I went on a war with another account which appeared to be an unknown phone. Other devices have also been dis...
  • Noah
  • Spotify Star
  • 441 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 441 Views
  • 2 replies
  • 0 likes

log in into my account without Facebook

I was able to activate my premium student plan, now I want to log in with a proper user and password instead of using my Facebook account. I want to cancel the link with my Facebook account , I look at the FAQ and it looks like I should log out from ...

  • Newbie
  •  I was able to activate my premium student plan, now I want to log in with a proper user and password instead of using my Facebook account. I want to cancel the link with my Facebook account , I...
  • Tom
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Username

Hi, I just set up my spotify account and I put Maddy as my username when registering. However when I look it is a jumble of numbers and letters, 7thl0a8lgknvkxpyo7qyfu9mfWhy did it not use the name I asked for when registerings on spotify? it never s...

  • Newbie
  • Hi, I just set up my spotify account and I put Maddy as my username when registering.  However when I look it is a jumble of numbers and letters, 7thl0a8lgknvkxpyo7qyfu9mf Why did it not use th...
  • Shaynatower
  • Newbie
  • 665 Views
  • 4 replies
  • 0 likes
  • Account
  • 665 Views
  • 4 replies
  • 0 likes

family member can not join in

i just changed my free account into a family account. i invited my daughter, who has a KPN free account for years, by email but she did not get the email, but in my account stood that she had been invited. After 10 minutes she still had nothing in he...

  • Newbie
  • i just changed my free account into a family account. i invited my daughter, who has a KPN free account for years,  by email but she did not get the email, but in my account stood that...
  • Sirtony1962
  • Newbie
  • 693 Views
  • 4 replies
  • 1 likes
  • 693 Views
  • 4 replies
  • 1 likes

Trouble finding original account

I already have a Spotify premium account. But I can’t seem to find which email it is under. Recently got a new phone Andy nothing was backed up. It keeps logging me into my Facebook account but that’s not it? Any other ideas on how to figure out whic...

  • Casual Listener
  • I already have a Spotify premium account. But I can’t seem to find which email it is under. Recently got a new phone Andy nothing was backed up. It keeps logging me into my Facebook account but that’...
  • Brittany_16171
  • Casual Listener
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Put premium on wrong account

I purchased premium. It was logged in on my sons which is my Email which he uses for his Facebook how do I transfer it to my spotify I use

  • Newbie
  • I purchased premium.  It was logged in on my sons  which is my  Email which he uses for his Facebook how do I transfer it to my spotify I use
  • Noah
  • Spotify Star
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

Fake / stolen subscription and profile name

Today I created my first account but i discovered that my email was already assigned! Fake profile ..? The profile that I found is not used but now my e mail is related to a profile name that is not me. How can I solve ? I need to change profile name...

  • Newbie
  • Today I created my first account but i discovered that my email was already assigned! Fake profile ..? The profile that I found is not used but now my e mail is related to a profile name that is not ...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Spotify Family Tochter kann sich nicht anmelden

Ich habe Spotify Premium Family abgeschlossen und meine Tochter nach den Instruktionen eingeladen. Sie kann sich weder ueber Facebook anmelden (Sie hatte mal ein Facebook-Konto, das aber geloescht ist, ueber das sie sich wohl mal bereits bei Spotify ...

  • Newbie
  • Ich habe Spotify Premium Family abgeschlossen und meine Tochter nach den Instruktionen eingeladen. Sie kann sich weder ueber Facebook anmelden (Sie hatte mal ein Facebook-Konto, das aber geloescht is...
  • 370 Views
  • 0 replies
  • 0 likes
  • Login
  • 370 Views
  • 0 replies
  • 0 likes

Can not logging my account

Hello, can't logging my account. Because signed up with my old facebook account. Click to 'Forget Your Password' and write my mail address. But "We see that you are using Facebook information to open a Spotify session, go to the settings page at face...

  • Newbie
  • Hello,  can't logging my account. Because  signed up with my old facebook account. Click to 'Forget Your Password' and  write my mail address. But "We see that you are using Facebook i...
  • 223 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 223 Views
  • 0 replies
  • 0 likes

2 different accounts

My son had a premium account but I started a family premium account. How does he bring his paylist to the family one?

  • Newbie
  • My son had a premium account but I started a family premium account.  How does he bring his paylist to the family one?  
  • Noah
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Went for yearly subscripion, but monhly payments still not cancelled

Hi, I went for the end of year Spotify one time yearly payment ( 99 euro/ year instead of 9,99 euro/ month). While this shows up under receipts, when I go to Account overview, it still shows that I will be invoiced 9,99 euro for January. Will it get ...

Account overview.PNG Payment one year.PNG
  • Newbie
  • Hi,   I went for the end of year Spotify one time yearly payment ( 99 euro/ year instead of 9,99 euro/ month). While this shows up under receipts, when I go to Account overview, it still shows...
  • Noah
  • Spotify Star
  • 614 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 614 Views
  • 1 replies
  • 0 likes