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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1671 Views
  • 0 replies
  • 7 likes
  • Security
  • 1671 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446373 Views
  • 970 replies
  • 108 likes
  • Account
  • 446373 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199234 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199234 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108440 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108440 Views
  • 72 replies
  • 11 likes

Solved!! how to remove my existing phone number and add a new phone number?

ok, i wish to edit/ change the phone number of 0123925532 to another new number. best is remove it. any way to delete or remove it? help please.

  • Casual Listener
  •   ok, i wish to edit/ change the phone number of 0123925532 to another new number. best is remove it. any way to delete or remove it? help please.
  • user-removed
  • Not applicable
  • 27548 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 27548 Views
  • 7 replies
  • 0 likes

Account trouble!!

Here’s the problem.. I had made a first account for Spotify through my Facebook account and it is currently running with the Spotify free trial. However I made a second account though a different email and connected this one to my Facebook account in...

  • Regular
  • Here’s the problem.. I had made a first account for Spotify through my Facebook account and it is currently running with the Spotify free trial. However I made a second account though a different ema...
  • avahofmann
  • Music Fan
  • 287 Views
  • 1 replies
  • 0 likes
  • Free
    Login
  • 287 Views
  • 1 replies
  • 0 likes

Spotify Premium connected to a unknown playstation account

I have a Playstation and can´t link with my Spotify account. Says that i am already the account linked to another playstation network account, but i haven´t... How i can logout of this "fake" "login"? The Playstation Suport says that they can not hav...

  • Visitor
  • I have a Playstation and can´t link with my Spotify account. Says that i am already the account linked to another playstation network account, but i haven´t... How i can logout of this...
  • avahofmann
  • Music Fan
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Reset my account.

I'm trying to find a way to reset my account, like brand new account. My brother uses it and mess everything up, but it looks like there aren't any ways i can do it myself.

  • Newbie
  • I'm trying to find a way to reset my account, like brand new account. My brother uses it and mess everything up, but it looks like there aren't any ways i can do it myself.
  • user-removed
  • Not applicable
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Is it psychic?

I didn't have any money in my bank when they tried to bill me, but I do now... will Spotify try and bill me again? Or do I need to pay somewhere?!

  • Newbie
  • I didn't have any money in my bank when they tried to bill me, but I do now... will Spotify try and bill me again? Or do I need to pay somewhere?!
  • user-removed
  • Not applicable
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

cancel account

My friend is trying to cancel her old account, but the email address no longer exists.She has a premium account and can not stop this subscription Spotify, can you help us?

  • Casual Listener
  • My friend is trying to cancel her old account, but the email address no longer exists. She has a premium account and can not stop this subscription   Spotify, can you help us?
  • user-removed
  • Not applicable
  • 326 Views
  • 3 replies
  • 0 likes
  • Account
  • 326 Views
  • 3 replies
  • 0 likes

Forgot e-mail adress in combination with username

I forgot my username in combination with my e-mail. Im paying for my account but I can not use it or stop the payment. What can I do?

  • Casual Listener
  • I forgot my username in combination with my e-mail. Im paying for my account but I can not use it or stop the payment. What can I do? 
  • user-removed
  • Not applicable
  • 450 Views
  • 7 replies
  • 0 likes
  • Account
  • 450 Views
  • 7 replies
  • 0 likes

All my music delete

All my music is deleted. playlists, too. did not go into spotify for more than 14 days, what should I do? can i restore my music? from the site I tried, it does not work.I'm overseas for more than 14 days. cant change country in setting, only denmark

  • Casual Listener
  • All my music is deleted. playlists, too. did not go into spotify for more than 14 days, what should I do? can i restore my music? from the site I tried, it does not work. I'm overseas for more than ...
  • Danilka39rus
  • Casual Listener
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

Solved!! I was falsely charged after attempting to sign up for a student membership.

I tried to sign up for a student membership. I gave Spotify my card information, and then was aked to give them information so I could be verified as a student. They couldn't verify me, so I didn't recieve the service, but I was still charged. I need...

  • Casual Listener
  • I tried to sign up for a student membership. I gave Spotify my card information, and then was aked to give them information so I could be verified as a student. They couldn't verify me, so I didn't r...
  • nuu5r5ipdxb4wxj
  • Newbie
  • 733 Views
  • 4 replies
  • 0 likes
  • 733 Views
  • 4 replies
  • 0 likes

Forgot password & can't get in my email i signed up with

help! i forgot my password and I really want to change my password because i have a premium account , but i can't get in the emailaccount i signed up with . What do i do???

  • Newbie
  • help! i forgot my password and I really want to change my password because i have a premium account , but i can't get in the emailaccount i signed up with . What do i do???
  • avahofmann
  • Music Fan
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

How do I cancel my premium subscription??

Hi, I cannot see the cancel subscription button under "subscription management"?

  • Newbie
  • Hi,   I cannot see the cancel subscription button under "subscription management"?
  • melinaestevez19
  • Newbie
  • 1012 Views
  • 9 replies
  • 0 likes
  • 1012 Views
  • 9 replies
  • 0 likes

Spotify charged me $5.04 for student discount even though I did not receive the premium benefits.

I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. Spotify, however, did not recgnize me as a student ...

  • Newbie
  • I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. ...
  • missykitty2020
  • Newbie
  • 1367 Views
  • 7 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 1367 Views
  • 7 replies
  • 2 likes

error 404

I can't use my spotify account which is very annoying. It is not letting me log in, as it just comes up with this error 404? someone help me?

  • Newbie
  • I can't use my spotify account which is very annoying. It is not letting me log in, as it just comes up with this error 404? someone help me?
  • feelikeastrangr
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account deleted? Lost all my music???

I miss using spotify, i had around 4000 songs i was organizing and one day i was logged out of my account, my username and password were no longer good, and i made an alternative account to find my previous playlists, but my account has completely di...

  • Newbie
  • I miss using spotify, i had around 4000 songs i was organizing and one day i was logged out of my account, my username and password were no longer good, and i made an alternative account to find my p...
  • Jack
  • Roadie
  • 335 Views
  • 1 replies
  • 2 likes
  • Account
  • 335 Views
  • 1 replies
  • 2 likes

I need help...

I have signed yup for the premium Family plan but am having issues. How do I call or start a chat with Spotify to resolve my issues???

  • Newbie
  • I have signed yup for the premium Family plan but am having issues. How do I call or start a chat with Spotify to resolve my issues???
  • user-removed
  • Not applicable
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution The music I downloaded is gone.

I just ended my family subscription and all of my downloaded music is gone.

  • Newbie
  • I just ended my family subscription and all of my downloaded music is gone.
  • Jack
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Change payment details (Canada)

I recently moved to Canada from the US and wanted to change my payment details. The Spotify chat guy helped me change my country setting to Canada but when I started changing the payment detail to my Canadian credit card, it didn't get through. The m...

  • Visitor
  • I recently moved to Canada from the US and wanted to change my payment details. The Spotify chat guy helped me change my country setting to Canada but when I started changing the payment detail to my...
  • user-removed
  • Not applicable
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Solved!! How do I get in contact with spotify

Hello, Why is it made as hard as possible to contact spotify. I just want to call or mail to some kind of customer care department of spotify in the Netherlands regarding my spotify premium account. Does anyone know how to.....

  • Newbie
  • Hello,   Why is it made as hard as possible to contact spotify. I just want to call or mail to some kind of customer care department of spotify in the Netherlands regarding my spotify premium ...
  • DEFam
  • Newbie
  • 1125 Views
  • 2 replies
  • 0 likes
  • 1125 Views
  • 2 replies
  • 0 likes

Cannot access account

I cannot access my account with the email/username I had used to sign up. I created it through facebook many months ago. But I have since deleted facebook and now my account is "locked" so to speak. I cannot log in anywhere and do not know which emai...

  • Newbie
  • I cannot access my account with the email/username I had used to sign up. I created it through facebook many months ago. But I have since deleted facebook and now my account is "locked" so to speak. ...
  • imattolo
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 398 Views
  • 1 replies
  • 0 likes