Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

merging accounts

merging accounts

hi

I've had one spotify account on an old email for a few years, but was recently gifted a premium membership on my new email account. I tried to change the email on my original account, hoping the subscription would transfer over but it wouldn't let me because that email is technically already being used. Is there a way for me to transfer all of the data (saved songs, playlists, etc.) to my new account?

 

please please please let me know

Reply
1 Reply

Hey, @evevanrens -

 

You can contact Spotify Support through this contact form so we can help you migrate your old account data to the new one.

 

After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out. 

 

Thank you 🙂

 

Suggested posts