Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653585 Views

13 replies

4 likes

Account
  • 653585 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733970 Views

18 replies

29 likes

  • 733970 Views
  • 18 replies
  • 29 likes

Changing to E-mail already in use

I've tried to find a way to contact Spotify directly but either I'm just really stupid or they're making it way too hard! Anyway, my problem is:I have an account which I use, and to make this I made an extra e-mail account that I don't use. I can't r...

Newbie

I've tried to find a way to contact Spotify directly but either I'm just really stupid or they're making it way too hard!   Anyway, my problem is: I have an account which I use, and to make...

248 Views

0 replies

0 likes

Account
  • 248 Views
  • 0 replies
  • 0 likes

1 800 3634991 account live.com password reset Support Number account live.com password reset supp

1(800) 363-4991 account live.com password reset Support Numberaccount live.com password reset support numberaccount live.com password reset contact numberaccount live.com password reset support numberaccount live.com password reset numberaccount live...

Regular

1(800) 363-4991 account live.com password reset Support Number account live.com password reset support number account live.com password reset contact number account live.com password reset support...

1431 Views

0 replies

0 likes

Account
  • 1431 Views
  • 0 replies
  • 0 likes

unethical and evil gift card student account bait and switch - 58% 1 star rating on amazon

Why won't you let my student use the money I gave him on a gift card on which ever product he wants to buy. He is a student who asked for a student account for Christmas - we gave him a spotify gift card to buy this account. We know found out that yo...

Casual Listener

Why won't you let my student use the money I gave him on a gift card on which ever product he wants to buy.  He is a student who asked for a student account for Christmas - we gave him a spotify...

fuzzyb91

Casual Listener

360 Views

3 replies

0 likes

Account
  • 360 Views
  • 3 replies
  • 0 likes

My daughter gets no password reset email...???!?

Hey there,i have a problem. Today i bought a family account and i wanted to add my daughter account, but she forgot her password. Therefore we wanted to reset the password, but she gets no email with a reset link in it. :?We tried it several times bu...

Newbie

Hey there, i have a problem. Today i bought a family account and i wanted to add my daughter account, but she forgot her password. Therefore we wanted to reset the password, but she gets no ema...

322 Views

0 replies

0 likes

Login
Security
  • 322 Views
  • 0 replies
  • 0 likes

Solved!! my spotify account hacked

my spotify account was hacked somebody changed the email address my username is infamous21 how can i recover my account

Newbie

my spotify account was hacked somebody changed the email address my username is infamous21 how can i recover my account

Maxim

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Submitted for artist, but another artist has the same alias/name?

I submitted for artist on spotify, but I see that there is another person already on spotify with the same alias... what should I do?The picture below is the artist. (none of those songs were ones that I made)

Newbie

I submitted for artist on spotify, but I see that there is another person already on spotify with the same alias... what should I do? The picture below is the artist. (none of those songs were o...

Maxim

Spotify Star

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

How can I recover music from an old Spotify accout

We used to have a free family premium plan from our service provider which expired. I bought a student plan for my son - can he recover the music he had downloaded on the previous account somehow

Casual Listener

We used to have a free family premium plan from our service provider which expired. I bought a student plan for my son - can he recover the music he had downloaded on the previous account somehow&nbs...

Maxim

Spotify Star

602 Views

3 replies

0 likes

Account
  • 602 Views
  • 3 replies
  • 0 likes

En pysty poistamaan tilia

Olen yrittanyt poistaa Facebook tilin . Se meni vahingossa lukkoon, samoin instagram ja Spotify koska ne ovat liitettyna facebookiin. Laitoin viestia Facebook tiimille etta poistavat minun tunnukseni koska varmenne koodi menee vanhaan puhelimeen . La...

Casual Listener

Olen yrittanyt poistaa Facebook tilin  . Se meni vahingossa lukkoon, samoin instagram ja Spotify koska ne ovat liitettyna facebookiin. Laitoin viestia Facebook tiimille etta poistavat minun tun...

VonR12

Casual Listener

511 Views

1 replies

0 likes

Account
  • 511 Views
  • 1 replies
  • 0 likes

Changed family account admin to unknown

I have a family account and used to admin the accounts for my family, however now when I login I cannot do any admin - I am asked to contact the admin of the account. Is there anyone who can tell me who to contact to find out a) who changed the admin...

Newbie

I have a family account and used to admin the accounts for my family, however now when I login I cannot do any admin - I am asked to contact the admin of the account. Is there anyone who can tell me ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

PlayStation will not let me listen to music

I have my account linked to my old PlayStation 3 account that I no longer have so now it will not let me connect to my new PlayStation 4

Newbie

I have my account linked to my old PlayStation 3 account that I no longer have so now it will not let me connect to my new PlayStation 4

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

On Android Client Stuck At Logging

I`m stuck at logging screen after input my  account.

Newbie

I`m stuck at logging screen after input my  account.

Luke

Spotify Star

682 Views

1 replies

0 likes

Account
Login
  • 682 Views
  • 1 replies
  • 0 likes

Wrong name in Family Plan

Hello Everyone,While I was starting to activate the Family Plan on the first step i thougt that I was sending an invitation and I wrote wrong Name. It should be my name but by mistake I wrote my sister's name. How may I change the name (not username)...

Newbie

Hello Everyone, While I was starting to activate the Family Plan on the first step i thougt that I was sending an invitation and I wrote wrong Name. It should be my name but by mistake I wrote my si...

Maxim

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Can't log in: Error-408

I created my Spotify account linked with my Facebook. Somewhat it worked (I'm currently in Vietnam) and I downloaded the app on MacOSX, I've been using it over a month until just now I can't log in? Help?

Newbie

I created my Spotify account linked with my Facebook. Somewhat it worked (I'm currently in Vietnam) and I downloaded the app on MacOSX, I've been using it over a month until just now I can't log in? ...

Luke

Spotify Star

435 Views

1 replies

0 likes

Login
Other
Security
  • 435 Views
  • 1 replies
  • 0 likes

Can't log in with the facebookapp premium

Hello, Since one month I can't log in on my premiumaccount. I already tried every thing what seems logical. So if someone knows a solution, please let me know. Annabelle

Newbie

Hello,   Since one month I can't log in on my premiumaccount. I already tried every thing what seems logical. So if someone knows a solution, please let me know.   Annabelle  

Luke

Spotify Star

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

From premium to family

Where can I find if my premium changed  to family?

Newbie

Where can I find if my premium changed  to family?

Maxim

Spotify Star

358 Views

3 replies

0 likes

  • 358 Views
  • 3 replies
  • 0 likes

Traveling location

I changed my location on Spotify to the place I currently am but it still says that I can't login as my 14 days of traveling are over. Please help

Newbie

I changed my location on Spotify to the place I currently am but it still says that I can't login as my 14 days of traveling are over. Please help

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

Upgrade from 99p Promotion

I started the 99p promotion and tried to link it to my Amazon Echo Plus. The account linked ok, but Alexa says a premium account is required. I then signed up for Family Spotify. Cancelled my 3 Month PayPal prepayments. Tried inviting my Family, but ...

Newbie

I started the 99p promotion and tried to link it to my Amazon Echo Plus. The account linked ok, but Alexa says a premium account is required. I then signed up for Family Spotify. Cancelled my 3 Month...

312 Views

0 replies

0 likes

Account
  • 312 Views
  • 0 replies
  • 0 likes

Activatie kpn werkt niet

Beste,Gister een mailtje gekregen van kpn met de activatie voor spotify .maar helaas krijg ik de heletijd dit bericht.Wie weet hoelang dit gaat duren en of er misschiem iets amders aan de hand is

Newbie

Beste, Gister een mailtje gekregen van kpn met de activatie voor spotify .maar helaas krijg ik de heletijd dit bericht. Wie weet hoelang dit gaat duren en of er misschiem iets amders aan de hand is...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Change of two mail adresses in two accounts

Hi, quite a while ago I got Spotify Family. Unfortunately, however, I am using my wife's account and vice versa with all our playlists an so on. Is it possible you change the two mail adresses of the linked accounts? It's only the mail adress which I...

Newbie

Hi, quite a while ago I got Spotify Family. Unfortunately, however, I am using my wife's account and vice versa with all our playlists an so on.  Is it possible you change the two mail adresses...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes