Someones made an account using my details!

[Chellseyterri]

Hi was wondering is someone could help me, someone's made a Spotify using my bank details and my very old email that I don't use anymore and can no longer access. Was wondering how would I go about canceling the money from going out my account!

[RodrigoPalma]

Hey @Chellseyterri, welcome to the Spotify Community!

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at the charges and see what we can suggest.

Let us know how it goes and if you have any other questions.