Spotify Crashes Every Time I Log In

[VinnySalvatore]

This has never happened before, and I do not have a Facebook account.

Description

When I log onto Spotify, the application starts and then crashes after about 2 seconds.

A more detailed description, using numbered steps

1. Add username and password and log in

2. Spotify starts up as usual

3. Spotify crashes

4. Click on Spotify destop icon to open again

5. Encounter message in radio box (screen attached)

What I expected to happen

Spotify to work as usual as it does every day – it was working yesterday.

What actually happened

Spotify crashes.

My Operating System

Windows 7 Professional

Is your Operating System 32 or 64 bit?

64 bit

Do you have a Service Pack installed?

Service Pack 1

My Spotify version

0.8.4.107

My internet provider and country

UK

My username

mgarbutt67

Do you have any screenshots you can attach to more clearly explain your issue?

[Liam]

Have you tried re installing? I'll look at the pictures as soon as someone verifies them 🙂

[VinnySalvatore]

Yes, I have tried that - thanks!

[Liam]

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@VinnySalvatore wrote:

Yes, I have tried that - thanks!

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The second image seems to be broken. Is it an image?

[VinnySalvatore]

Sorry, it was the original space for the image currently viewable. There's only one screenshot and it's on display.

V

[Liam]

Ok, you will have to wait for a staff member to escalate it 🙂

[VinnySalvatore]

Thanks liamwli.