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Spotify Disabled

Spotify Disabled

My Spotify was disabled because I accidentally cancelled my premium. How do I get my account back?

 

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Even if you cancel your Premium subscription, your account should remain Premium until the end of your payment cycle.  I don't know what you mean by disabled but there should not be a problem.


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That is why I am confused, it says my account has been disabled

Hi @raddmaddss,

 

If you're getting the Account is disabled message when you try to login into your Spotify account, you'll need to contact Spotify's Payments Team. We can't offer any further help on the Community --too many personal details are needed.

 

Accounts can be disabled for a number of reasons. However, it's worth clarifying that you should only pay for a Spotify subscription or e-code (digital products) via the Spotify website, or through authorised retailers (physical gift cards). 

 

Spotify is not responsible for any transaction between you and third-party providers of products. This is outlined in the terms and conditionsPlease contact Spotify Payments Team if you need any help.

 

Let me know if you have any other questions!

 

 

BittencourtSpotify Star
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