Spotify and Facebook

[user-removed]

Hi! I'm already waiting for 3-4 weeks on an answer to my question I submitted though the contact form on the Spotify website...twice!! So, I hope to get my anwer here on this forum... this is my question I also put on teh contact form:

Given the recent developments concerning privacy and Facebook I want to disconnect my Spotify account from Facebook.  I was under the impression that I had created my Spotify account with separate logins, but that turns out not to be so.
One month ago I removed all the apps (including Spotify) that are linked to Facebook (in the settings menu of Facebook). Now, if I login in Spotify then the app is added again in Facebook. When I give permission to do so Spotify works, but I've lost my playlists and Spotify indicates that I am using the free edition. And it's still connected with Facebook, which I don't want to be. So, please help:

1) disconnect my Spotify account from my Facebook account
2) recover my playlists again
3) get me back into the premium edition of Spotify, because I'm already a paying customer

Thank you in advance.

Regards,

Maarten 

[MattSuda]

I have forwarded your post to the support team at Spotify. Hopefully someone will be in contact soon. (Monday-Tuesday)

Thanks for your patience!

[OviiiOne]

Hello and welcome to the Spotify Community!

Do you have a case number? 

Unfortunately, if you originally created a Spotify account with Facebook it's not possible to disconnect facebook as you can see here.

[user-removed]

Case # 02293743

[MattSuda · Accepted solution]

Thanks! I've asked support to reply to your case number. 

[James]

Hi @user-removed. 

Our Support team has responded to your query. Hopefully things will be fixed for you in no time.