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Spotify doesn’t accept my payment

Spotify doesn’t accept my payment

I write my card number i tried 5 diffrent cards and it still doesn’t accept my payment. And they canceled my membership. 

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5 Replies

Hey @dilara_6 and welcome to the community!

You should try to clear the cookies of your browser. If this doesn’t work, you should use another device and browser.

Have you tried to use another payment system?

 

Have a nice day!

LK608

LukeSpotify Star
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Note: I'm not a Spotify employee.

I’ve tried to use another device. And diffrent card numbers. And so as my friend couldn’t get premium with her own account because of the same reason.

Hey again @dilara_6,

have you tried to use a Spotify gift card?

Maybe this works

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Well, unfortunatelly gift cards are not available in my country. 

Hi @dilara_6,

have you checked to use a card of the country you’re currently in?

Also have you checked that your cards are allowed to pay online?

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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