Spotify premium 3 month $0.99 ?

[JeroenM]

I visited the page for 3 months premium and there are a few things:

1.It says that those 3 months costs only $0.99. ( i think it should be $9.99 )

https://www.spotify.com/us/holiday/?utm_source=Spotify_House&utm_medium=audio&utm_term=nl_audio_nl_a...

2. I bought a Spotify card for 10 euro's. But suddenly when im at the but page it says: Unfortunately, you're ineligible for this offer because you've previously signed up for a Premium trial or subscription.

That kind of sucks too since its the only reason why i bought the card at this moment. To save some money ( because i haven't got that much at the moment 😕 )

So i think you should be more clear in the advertisement and on the first page when you click on the link.

Anyway, i stil like Spotify because it's a fair way to listen to music and still help the Artists 🙂

[OviiiOne · Accepted solution]

Hello and welcome to the Spotify Community!

It's correct, It's 0,99, the offer is only for users who never had premium before. Gift cards can't be used to buy offer subscription.

[JeroenM]

alright, thanks! 🙂

[M84]

I just visited the Premium upgrade page and it says "Unfortunately, you're ineligible for this offer because you've previously signed up for a Premium trial or subscription".

I've never had a premium trial or a subscription for my account, therefore this message does not make sense.

Is there something wrong with my account?

[OviiiOne]

Hello and welcome to the Spotify Community!

are you sure you didn't accept any trial?

Then you should contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉