Starred items do not save

illz · 2013-04-20

I made a new account, and anything I star does not get saved. In mobile the starred playlist does not load at all. I submitted help on the 16th, but no response. I tried logging out and in.

#: 00647356

Taylor · 2013-04-20

Hi, and welcome to the community!

Have you tried a clean reinstall of Spotify as well? It may well be a bug, as a few users have posted about this lately.

Anthony 🙂

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Sam · 2013-04-20

illz - I can see starred tracks in your account, is it working now?

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illz · 2013-05-02

It was working, but it did it again. I'm going to try to re-install in 6 hours.

kbassman · 2013-09-21

I have the same problem with both my iphone 4gs and my ipad mini. I am about to leave Spotify if I can't get this fixed.

kbassman · 2013-09-21

I've reinstalled spotify to both my ipad and iphone. I am logged into the same account across my desktop, iphone and ipad. I synched my playlists and starred items to my iphone, but starred items did not come over.

Peter__ · 2013-09-23

@kbassman - Can you try logging into the web player and starring a track from there and see if that will then fix your sync issue?

Peter

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