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I want to have premium account but on the payment screen it does not allow me to make payment. can you help me

Ekran Resmi 2016-08-16 16.21.00.png
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3 Replies

Hey @user-removed,

 

Is this is happening on multiple deviceโ€™s, can you let me know which country youโ€™re located in?

 

Also, are you able to try in an incognito (private) browsing window?

MaximSpotify Star
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yes it happens on different devices even on my mobile phone.

i live in ankara, turkey.

No i do not try on private browsing window.

so now, can you find a solution for me?

Does the same thing happen when you try selecting a different payment method?

MaximSpotify Star
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