Stuck in Paypal Loop

[Frikkinerd]

I am trying to purchase spotify premium. Every time I try to complete the purchase, I am redirecred back to the payment option page, where I select PayPal and input my account information, accept the payment, and then am immediately backed out to start over again. My account is fully validated and I have tried this on Internet Explorer, Firefox, Chrome, and the Spotify app on Android. Each time the result is the same.

[Maxim]

Hey @Frikkinerd,

Can you try it via a different internet connection (eg. LTE/3G)? Try using a different payment method would be great too.

Let me know how it goes! 🙂

[Frikkinerd]

Using LTE led to the same problem. And, respectfully, I won't be using another payment type. It's PayPal or nothing for me.

[Maxim]

If you're seeing an error message, please send over a screenshot of it.

Thanks!

[Frikkinerd]

There us no error message. The "payment options" screen directs me to paypal to complete my transaction (as it should) and when I have given my paypal information it redirects me back to "payment options" immediately.

[Maxim]

Please reach out to Spotify Support so they can look into this for you:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.