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Hello I just ordered the 30-trial spotify for premium, but I can not access all the music in my account. For example, in my Ipad, I can't access to the music because its telliing me that I am not a premium user. Please review my problem ASAP
My order number 143565866017
Hi jakesong93 - I've just moved your post to this relevant thread.
I see you upgraded just this morning. Try signing back in as well as a clean reinstallation.
If you still aren't receiving Premium just let me know.
If you are on a dektop or laptop logging out, restarting spotify and then logging in again can solve your issue.
I signed up for the 48 hour free trial on my iphone 5. It worked.
48 hour trial ended so I signed up for premium on my laptop using the same login created on the iphone.
iphone still says that I need premium but doesn;'t even give me an option to upgrade (which is why I did it on the laptop).
Help
I deleted the app and reinstalled it. Now it recognizes the premium account and allows me to play the playlists.
@Jennniboard - I've just moved your post to this more relevant thread.
That upgrade has gone through for you. Just do a quick log out/ log in and a clean reinstallation if necessary.