Unable to change country on account

[TheGeekXIV]

Hi,

I've recently moved from Canada to Ireland and tried to update my country settings on my Premium account. I followed these instructions:

https://support.spotify.com/ie/article/How-can-I-change-my-country-setting/

But after Step 5 (choosing my current country from the drop down) I get routed to a Spotify Family sibscription page. I've tried on Firefox and Chrome and get the same results.

Any suggestions?

[SergioDavid]

Hey @TheGeekXIV, welcome to the Community!

Do you have any trouble following the steps using an incognito window? Also, if you have a VPN enabled, disable it before following the steps to see if it makes a difference.

Be sure to let us know how it goes 🙂