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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3612 Views
  • 0 replies
  • 9 likes
  • Security
  • 3612 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 459062 Views
  • 974 replies
  • 110 likes
  • Account
  • 459062 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1203476 Views
  • 119 replies
  • 117 likes
  • Account
  • 1203476 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 111657 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 111657 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution No me respetaron la promoción de 3 meses por $9.99 pesos mexicanos

El 1 de enero de 2017 adquirí Spotify Premium por 3 meses a $9.99 pesos mexicanos con una tarjeta de crédito. Con esa misma tarjeta le regalé la promoción a otros 2 miembros de mi familia, a los cuales no les respetaron la promoción y me terminaron c...

  • Newbie
  • El 1 de enero de 2017 adquirí Spotify Premium por 3 meses a $9.99 pesos mexicanos con una tarjeta de crédito. Con esa misma tarjeta le regalé la promoción a otros 2 miembros de mi familia, a los cual...
  • Joeltellez
  • Newbie
  • 1103 Views
  • 2 replies
  • 0 likes
  • 1103 Views
  • 2 replies
  • 0 likes

Solved!! Family Accunt International / Cross Country

Hi guys, I have a premium account and just moved my parents from iTunes to Spotify. I would like to move my premium account to a family account and add them. Question is: I am working in the US (and singned up for premium in the US), they are in Germ...

  • Newbie
  • Hi guys,   I have a premium account and just moved my parents from iTunes to Spotify. I would like to move my premium account to a family account and add them.   Question is: I am w...
  • user-removed
  • Not applicable
  • 5704 Views
  • 8 replies
  • 1 likes
  • 5704 Views
  • 8 replies
  • 1 likes

spotify acc won't be deleted

hello. i tried to delete my spotify acc a few times but everything that works is the message i should write to the contact form. but i just get the automatic email back which says i should look into the community/support....... can someone pls delete...

  • Visitor
  • hello.   i tried to delete my spotify acc a few times but everything that works is the message i should write to the contact form. but i just get the automatic email back which says i should l...
  • mrrodneysteven
  • Newbie
  • 2029 Views
  • 4 replies
  • 0 likes
  • Windows
  • 2029 Views
  • 4 replies
  • 0 likes

Hijacked account

Hi somebody uses my premium account. I have tried to log out all devices and changed my password. It's still used by somebody else. I e-mailed the support about a week ago without getting any answers. This is driving me nuts.Mathias

  • Visitor
  • Hi somebody uses my premium account. I have tried to log out all devices and changed my password. It's still used by somebody else. I e-mailed the support about a week ago without getting any answers...
  • Robert_W
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Não consigo registrar meu cartão de crédito para aderir o Premium

Possuia a conta Premium até que meu cartão foi roubado e consequentemente cancelado. Fiquei sem pagar uma parcela. Após pedir outro cartão e tentar reativar minha conta Premium recebo uma mensagem similar a essa "seu cartão não está em um bom dia". J...

  • Newbie
  • Possuia a conta Premium até que meu cartão foi roubado e consequentemente cancelado. Fiquei sem pagar uma parcela. Após pedir outro cartão e tentar reativar minha conta Premium recebo uma mensagem si...
  • Bittencourt
  • Spotify Star
  • 781 Views
  • 4 replies
  • 0 likes
  • 781 Views
  • 4 replies
  • 0 likes

Canciones que no se pueden eliminar.

Hola.Hace unos momentos estaba "limpiando" mi biblioteca en Spotify, pero tengo un problema tratando de eliminar cuatro canciones que importé desde la PC.Ya intenté todo y no puedo conseguir eliminarlas, ¿hay una manera en que pueda eliminarlas o res...

  • Visitor
  • Hola. Hace unos momentos estaba "limpiando" mi biblioteca en Spotify, pero tengo un problema tratando de eliminar cuatro canciones que importé desde la PC. Ya intenté todo y no puedo conseguir...
  • ZaiCaste
  • Newbie
  • 812 Views
  • 2 replies
  • 0 likes
  • Account
  • 812 Views
  • 2 replies
  • 0 likes

Solved!! account uitgeschakeld

mijn account is uitgeschakeld, nadat ik per ongeluk de betaling terug had laten vorderen. Betaling als nog voldaan, maar nu kan ik niet meer inloggen. Nieuw account aangemaakt, maar dan moet ik weer opnieuw betalen. Wie kan mij helpen?

  • Casual Listener
  • mijn account is uitgeschakeld, nadat ik per ongeluk de betaling terug had laten vorderen. Betaling als nog voldaan, maar nu kan ik niet meer inloggen. Nieuw account aangemaakt, maar dan moet ik weer ...
  • niels76
  • Regular
  • 18270 Views
  • 14 replies
  • 0 likes
  • 18270 Views
  • 14 replies
  • 0 likes

Tarjeta de credito vencida

Hola queria saber si hay alguna forma de que me den algo más de tiempo. Resulta que me llego un mail diciendo que el pago de Spotify n fue registrado y no sabía el porque, hasta que ví mi tarjeta de crédito y estaba vencida. Me dijeron que la nueva t...

  • Newbie
  • Hola queria saber si hay alguna forma de que me den algo más de tiempo. Resulta que me llego un mail diciendo que el pago de Spotify n fue registrado y no sabía el porque, hasta que ví mi tarjeta de ...
  • fer_mushu
  • Casual Listener
  • 984 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 984 Views
  • 4 replies
  • 0 likes

Accidentally deleted all songs

I accidentally deleted all songs from my account!!! What can I do?

  • Newbie
  • I accidentally deleted all songs from my account!!! What can I do?
  • Jon_UK
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login with Facebook nor create an account after being hacked

Hi there!! Long time ago I had my Spotify account, so happy and all. Then my account was hacked by who knows why. Texted Spotify to find a solution, they asked for my bank/VISA receipts to prove the account was mine (I had been premium for a time but...

  • Casual Listener
  • Hi there!!   Long time ago I had my Spotify account, so happy and all. Then my account was hacked by who knows why. Texted Spotify to find a solution, they asked for my bank/VISA receipts to p...
  • Alejandra00
  • Casual Listener
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

Anular pago

Hola, se acaba de terminar mi suscripción de premium y me acaban de pasar el cobro de 9,99€ y lo quiero anular. Qué debo hacer?

  • Newbie
  • Hola, se acaba de terminar mi suscripción de premium y me acaban de pasar el cobro de 9,99€ y lo quiero anular. Qué debo hacer?
  • Artur47
  • Newbie
  • 19744 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 19744 Views
  • 2 replies
  • 1 likes

Solved!! Spotify Charged account two different times in one month.

I received a charge from Spotify not once but twice. I received a normal $10 charge for premium but also at $5.33 charge. This may be because I tried to get premium for students first. It told me that it wouldn't go through because they couldn't veri...

  • Newbie
  • I received a charge from Spotify not once but twice. I received a normal $10 charge for premium but also at $5.33 charge. This may be because I tried to get premium for students first. It told me tha...
  • Karlaavila1223
  • Newbie
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

Premium stopped working??

Hello, my premium features stopped working today and I was charged only a week ago. Why is this happening?

  • Casual Listener
  • Hello, my premium features stopped working today and I was charged only a week ago. Why is this happening?
  • Mayhunter33
  • Casual Listener
  • 171 Views
  • 2 replies
  • 0 likes
  • Premium
  • 171 Views
  • 2 replies
  • 0 likes

Change country

Hi!I receve a code valid for Luxembourg, but I live in belgium and my computer does not want to recognize this code. How can I exchange it for a valid code in Belgium. Many Thanks!

  • Newbie
  • Hi! I receve a code valid for Luxembourg, but I live in belgium and my computer does not want to recognize this code. How can I exchange it for a valid code in Belgium.   Many Thanks!
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Login
  • 169 Views
  • 1 replies
  • 0 likes

Playlists

Hi Everyone,I have quite an extensive collection on Spotify and have been a member for a long time.I have a question in which I hope someone can help me with.Is there anyway to have your playlists ( on the left pane ) in alphabetical order?Also, Is t...

  • Casual Listener
  • Hi Everyone, I have quite an extensive collection on Spotify and have been a member for a long time. I have a question in which I hope someone can help me with. Is there anyway to have your playli...
  • brett-140
  • Casual Listener
  • 324 Views
  • 4 replies
  • 0 likes
  • 324 Views
  • 4 replies
  • 0 likes

Solved!! New phone

I've just signed in in my new phone and have 0 music! Also says I'm on free account by I pay every month for premium? How can I get back my music and do I need to sign up to premium again ? Pretty silly if I do... You would think I could log in and s...

  • Newbie
  • I've just signed in in my new phone and have 0 music! Also says I'm on free account by I pay every month for premium? How can I get back my music and do I need to sign up to premium again ? Pretty si...
  • Maxim
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Someone changed my email!

Hey! It seems that someone has gotten access to my spotify account and changed the email! I didn't changed and sent email to: account-details-changed@spotify.com as instructed, but have not gotten a reply yet!Is there other way to contact spotify sup...

  • Casual Listener
  • Hey! It seems that someone has gotten access to my spotify account and changed the email! I didn't changed and sent email to: account-details-changed@spotify.com as instructed, but have not gotten a ...
  • Dongki
  • Casual Listener
  • 1283 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 1283 Views
  • 1 replies
  • 0 likes

Spotify won't let me log in to my FB where I have the subscription

Phone: iosI already did install and uninstall and install again spotify.Basically when I decided to subscribe to Spotify Premium I was using my 2nd fb account. But I used to listen to spotify in my 1st fb account. So now my spotify is stuck in the 1s...

  • Newbie
  • Phone: ios I already did install and uninstall and install again spotify. Basically when I decided to subscribe to Spotify Premium I was using my 2nd fb account. But I used to listen to spotify in ...
  • FREIFY
  • Regular
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Facebook Friends & Family Share

Dear Community, I got 3 question to my spotify account. First of all, my spotify account is connected to my Facebook account and in the past I was able to see my Facebook friends on spotify, but since 5-6 months I do not see them anymore. What is the...

  • Visitor
  • Dear Community,   I got 3 question to my spotify account.    First of all, my spotify account is connected to my Facebook account and in the past I was able to see my Facebook frie...
  • FREIFY
  • Regular
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 194 Views
  • 1 replies
  • 0 likes

Account being used somewhere else

Sign out everywhere is used several times already - it DOESN'T help.How get rid of it WITHOUT creating the new account? Also, I want the person who is using my account being punished. PS I use premium family subscription.

  • Casual Listener
  • Sign out everywhere is used several times already - it DOESN'T help. How get rid of it WITHOUT creating the new account? Also, I want the person who is using my account being punished.   PS I...
  • FREIFY
  • Regular
  • 234 Views
  • 5 replies
  • 0 likes
  • Account
  • 234 Views
  • 5 replies
  • 0 likes