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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9794 Views
  • 3 replies
  • 9 likes
  • Security
  • 9794 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491601 Views
  • 981 replies
  • 111 likes
  • Account
  • 491601 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213294 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213294 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122350 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122350 Views
  • 72 replies
  • 12 likes

Superuser Contribution Deactivated Facebook now I have no playlists- help!?

Deactivated Facebook and the next time I opened up the app on my mac or iPhone I have nothing saved- nonplaylists nothing.What can I do the retrieve without logging back into Facebook? I really don't to deactivate the account if I can help it.Thanks

  • Newbie
  • Deactivated Facebook and the next time I opened up the app on my mac or iPhone I have nothing saved- nonplaylists nothing. What can I do the retrieve without logging back into Facebook? I really d...
  • JulianA_Bogota
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Login to my premium account

Need help asap know my username but not password. account is with a old email I can't use anymore need help!! paying for an account I can't use now

  • Casual Listener
  • Need help asap know my username but not password. account is with a old email I can't use anymore need help!! paying for an account I can't use now
  • JulianA_Bogota
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • Login
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

I've been paying for premium for quite some time and now it says I'm only using the free version. I checked in the App Store and it says that I have paid for this month up until 26 August 2017!!! So now I don't have any of my music available offline ...

  • Newbie
  • I've been paying for premium for quite some time and now it says I'm only using the free version. I checked in the App Store and it says that I have paid for this month up until 26 August 2017!!! So ...
  • JulianA_Bogota
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Won't let me login on IPhone

My Spotify account is connected to my facebook. The app does not work when i try to connect through facebook. It goes through all the steps of logging in through facebook and confirming Spotify, however, when it is done doing that it kicks me back to...

  • Newbie
  • My Spotify account is connected to my facebook. The app does not work when i try to connect through facebook. It goes through all the steps of logging in through facebook and confirming Spotify, howe...
  • osornios
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 203 Views
  • 1 replies
  • 0 likes

Not my email

So here is my problem, some time ago I lost a playlist, but I do not know why and today I went to the overview of my account and I realized that it was not Not my e-mail, I do not know this e-mail, help me (By the way Sorry for my English I'm French ...

  • Newbie
  • So here is my problem, some time ago I lost a playlist, but I do not know why and today I went to the overview of my account and I realized that it was not Not my e-mail, I do not know this e-mail, h...
  • osornios
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Solved!! Account Hijacked

Hi, Last night I got an email telling me my email has been changed and that if I didnt initiate this, I should send an email immediatly to Spotify at account-details-changed@spotify.com. Which I did. My password has also been changed.I could however ...

  • Music Fan
  • Hi,  Last night I got an email telling me my email has been changed and that if I didnt initiate this, I should send an email immediatly to Spotify at  account-details-changed@spotify...
  • osornios
  • Spotify Star
  • 428 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Security
  • 428 Views
  • 1 replies
  • 1 likes

SPOTIFY PREMIUM NOT WORKING

Ive tried to long on with username and it wont let me. Says my subscription was activated yesterday but its still not working. I sighned up using facebook also.

  • Newbie
  • Ive tried to long on with username and it wont let me. Says my subscription was activated yesterday but its still not working. I sighned up using facebook also.
  • osornios
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Not letting me log in

I signed out of spotify and when I logged back in it told me that I had to be online to log in. I assume it's because I had spotify set to offline before I signed out. But I can't change it to online without signing in. Please help!

  • Newbie
  • I signed out of spotify and when I logged back in it told me that I had to be online to log in. I assume it's because I had spotify set to offline before I signed out. But I can't change it to online...
  • osornios
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Spotify music downloading issue

Everytime I download my music it seems to reset and my music is no longer downloaded. I have premium so unsure why this is happening

  • Casual Listener
  • Everytime I download my music it seems to reset and my music is no longer downloaded. I have premium so unsure why this is happening
  • osornios
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
  • 179 Views
  • 1 replies
  • 0 likes

Cuenta clausurada

Hace unos meses he tenido que renovar el método de pago debido a que nuestra vieja tarjeta había sido robada. Al registrar la nueva tarjeta, por 4 meses spotify anduvo a la perfección con la nueva tarjeta, pero el día de ayer me han clausurado la cue...

  • Newbie
  • Hace unos meses he tenido que renovar el método de pago debido a que nuestra vieja tarjeta había sido robada. Al registrar la nueva tarjeta, por 4 meses spotify anduvo a la perfección con la nueva ta...
  • osornios
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Adding my phone to my proflle

I go to my account profile, add the phone type, phone number and provider My pw field then becomes available for entry. I enter it. Then I hit save. It comes back and tells me, "Sorry that Email address is already taken." ???? **bleep**???

  • Newbie
  • I go to my account profile, add the phone type, phone number and provider   My pw field then becomes available for entry.  I enter it.   Then I hit save.   It comes back and...
  • osornios
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Spotify account email address changed without authorization

I discovered today that my Spotify account has been compromised - because I received an email informing me that the email address for the account has been changed. Which I did NOT authorize. How is this even possible? The email address for an account...

  • Newbie
  • I discovered today that my Spotify account has been compromised - because I received an email informing me that the email address for the account has been changed.    Which I did NOT auth...
  • osornios
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

My account has been hacked

I've changed my password 4 times and they keep getting into my account. Please tell me what to do?

  • Newbie
  • I've changed my password 4 times and they keep getting into my account. Please tell me what to do?
  • osornios
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Can't change password

I can't change my password because I have no access to the email that was created with the account now I can't log into spotify unless I have my phone.

  • Visitor
  • I can't change my password because I have no access to the email that was created with the account now I can't log into spotify unless I have my phone.
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

My song is on the wrong artist profile

Hello! My song called Assemble is on another artists page with the same name as me in Spotify. And there is a copy of my song called Assemble SARA 4 without an artist. I think I must have uploaded the copy by mistake. Could you delete the song Assemb...

  • Newbie
  • Hello!  My song called Assemble is on another artists page with the same name as me in Spotify. And there is a copy of my song called Assemble SARA 4 without an artist. I think I must have uplo...
  • osornios
  • Spotify Star
  • 728 Views
  • 1 replies
  • 0 likes
  • 728 Views
  • 1 replies
  • 0 likes

Solved!! Wrong Facebook attached to my account

So you've logged in with your Spotify username only to see your friend's Facebook picture and name in the top right hand corner. Now your listening history is on your friend's Facebook--what to do? Not to worry. This can be fixed in a matter of secon...

  • Spotify
  • Spotify
  • So you've logged in with your Spotify username only to see your friend's Facebook picture and name in the top right hand corner. Now your listening history is on your friend's Facebook--what to do? ...
  • osornios
  • Spotify Star
  • 68951 Views
  • 678 replies
  • 5 likes
  • 68951 Views
  • 678 replies
  • 5 likes

Superuser Contribution Existing Spotify Unlimited on new device?

Since 2012 i have a Spotify Unlimited subscription, listening to music on my laptop and mobile phone (windows). This week i changed my mobile phone (android) and i only get the free version. It seems there is no access to Unlimited on my new device a...

  • Newbie
  • Since 2012 i have a Spotify Unlimited subscription, listening to music on my laptop and mobile phone (windows). This week i changed my mobile phone (android) and i only get the free version. It ...
  • PimPiet
  • Newbie
  • 1096 Views
  • 3 replies
  • 0 likes
  • 1096 Views
  • 3 replies
  • 0 likes

Solved!! Banned from Facebook

I adopted Spotify early and I'm fortunate to have an account that isn't linked to Facebook. When all the Facebook changes came about, I begrudgingly linked my account so I could play shared links from my Facebook stream. My Facebook account has recen...

  • Regular
  • I adopted Spotify early and I'm fortunate to have an account that isn't linked to Facebook. When all the Facebook changes came about, I begrudgingly linked my account so I could play shared links fro...
  • michaelbarbados
  • Newbie
  • 8082 Views
  • 16 replies
  • 1 likes
  • 8082 Views
  • 16 replies
  • 1 likes

Premium accounts multiple loggins error?

I use Spotify premium as the account Owner and I have invited my partner as an additional person. When we are listening on our own phones we get an error saying the account is logged in else where? Confused.....

  • Casual Listener
  • I use Spotify premium as the account Owner and I have invited my partner as an additional person. When we are listening on our own phones we get an error saying the account is logged in else where? C...
  • Robert_W
  • Community Legend
  • 639 Views
  • 3 replies
  • 0 likes
  • 639 Views
  • 3 replies
  • 0 likes

Contas empresariais

Oi, tudo bem?Trabalho em uma marca que tem 9 lojas físicas e queremos montar uma playlist para tocar em todas as lojas. Minha dúvida é: posso criar conta familiar e cadastrar as lojas ou preciso fazer uma conta Premium para cada loja?

  • Newbie
  • Oi, tudo bem? Trabalho em uma marca que tem 9 lojas físicas e queremos montar uma playlist para tocar em todas as lojas. Minha dúvida é: posso criar conta familiar e cadastrar as lojas ou preciso fa...
  • Bittencourt
  • Spotify Star
  • 3079 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 3079 Views
  • 1 replies
  • 0 likes