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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76266 Views

28 replies

0 likes

  • 76266 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94104 Views

9 replies

2 likes

Account
Login
  • 94104 Views
  • 9 replies
  • 2 likes

Account Name

Hello, i'm Maria.I want to ask why this random name (look at the pict i attached) commonly came out as my account name instead of my real name on my spotify? But sometimes, my real name also pop up. Fyi, I joined spotify by signing up from Facebook. ...

Visitor

Hello, i'm Maria. I want to ask why this random name (look at the pict i attached) commonly came out as my account name instead of my real name on my spotify? But sometimes, my real name also pop up...

Maxim

Spotify Star

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution no me deja entrar a mi cuenta

Mi cuenta fue cancelada por algún problema que hubo con mi banco, quisiera restablecerla

Newbie

Mi cuenta fue cancelada por algún problema que hubo con mi banco, quisiera restablecerla

MonicaM_Bogota

Roadie

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution recuperar cuenta que ya no está vinculada a facebook

Cuando comience a utilizar la cuenta con la cuenta 1283261788 desde el facebook, pero, preferi usar otra con otro correo sin vincular un facebook, hasta ese momento tenia 2 cuentas, hasta que un dia por error vincule la nueva cuenta un facebook, y ah...

Newbie

Cuando comience a utilizar la cuenta con la cuenta  1283261788 desde el facebook, pero, preferi usar otra con otro correo sin vincular un facebook, hasta ese momento tenia 2 cuentas, hasta ...

MonicaM_Bogota

Roadie

570 Views

1 replies

0 likes

Login
  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete Facebook but not account

Hi, any idea how I can delete my Facebook account without losing all my saved music? I made the account through Facebook originally.

Newbie

Hi, any idea how I can delete my Facebook account without losing all my saved music? I made the account through Facebook originally. 

MonicaM_Bogota

Roadie

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution my account has been hacked

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. This is really frustraiting to see my play lists are being deleted and even...

Visitor

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. This is really frustrait...

MonicaM_Bogota

Roadie

286 Views

2 replies

0 likes

Account
Premium
Security
  • 286 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account Hijacked

Please, can you help - my account appears to have been hacked and hijacked by another user? I have managed to log in to this page via Facebook login, but the email address, postcode, and password that are now associated with this account are not mine...

Newbie

Please, can you help - my account appears to have been hacked and hijacked by another user? I have managed to log in to this page via Facebook login, but the email address, postcode, and password tha...

MonicaM_Bogota

Roadie

236 Views

1 replies

0 likes

Account
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscriptions cannot be invited successfully

So today i just receive a code from my friend which he is the main guy incharge of the family subcriptions, so i enter the code, after that the site redirect me to fill the address and fullname. So i tried many times did what my friend ask me to fill...

Casual Listener

So today i just receive a code from my friend which he is the main guy incharge of the family subcriptions, so i enter the code, after that the site redirect me to fill the address and fullname. So i...

MonicaM_Bogota

Roadie

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Accounts hacked

Hello, I just received multiple requests for password changes and then a confirmation of my change to the family plan that I did not make. I also received an email from a friendly user that they had found my spotify credentials on a website. I search...

Newbie

Hello,   I just received multiple requests for password changes and then a confirmation of my change to the family plan that I did not make.    I also received an email from a frie...

MonicaM_Bogota

Roadie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tengo el cargo a mi tarteta de Premium Familiar pero no tengo el recibo ni el servicio. Ayuda por fa

Hola ayer realice el pago para el servicio Premiun Familiar y efectivamente paso la tarjeta pero en Spotify me dijo error y ko me esta dando el servicio. Necesito ayuda gracias! Ojala respondan a la brevedad!! me urgee el servicio o la devolucion!!

Newbie

Hola ayer realice el pago para el servicio Premiun Familiar y efectivamente paso la tarjeta pero en Spotify me dijo error y ko me esta dando el servicio. Necesito ayuda gracias! Ojala respondan a la ...

MonicaM_Bogota

Roadie

300 Views

1 replies

0 likes

Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution FaceBook Account Deactivated

I had an account but signed up using my Facebook but now it's deactivated. Is there away to get all my music back from it also I was paying for premium and am still getting charged for it but I can use it. So how would I either get back into the acco...

Newbie

I had an account but signed up using my Facebook but now it's deactivated. Is there away to get all my music back from it also I was paying for premium and am still getting charged for it but I can u...

MonicaM_Bogota

Roadie

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Viewing non-facebook friend profiles

I'm having trouble figuring out who's accounts I should be able to see on Spotify. I can see Facebook friends fine. Am I supposed to be able to see the accounts of those who are connected with Facebook, but who I am not Facebook friends with? I ask b...

Regular

I'm having trouble figuring out who's accounts I should be able to see on Spotify. I can see Facebook friends fine. Am I supposed to be able to see the accounts of those who are connected with Facebo...

ayfzoe

Roadie

2835 Views

9 replies

3 likes

Account
  • 2835 Views
  • 9 replies
  • 3 likes

Having trouble connecting my spotify to my new facebook account

I've gone over many of the solved similar topics on this forum but nothing seems to be working for me! Every time I try to link my spotify to my facebook account, it takes me back to the spotify app, but it still tells me that I'm not connected/"Conn...

Casual Listener

I've gone over many of the solved similar topics on this forum but nothing seems to be working for me! Every time I try to link my spotify to my facebook account, it takes me back to the spotify app,...

236 Views

0 replies

0 likes

Account
Login
  • 236 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution problems removing family member in family account

I experience problems removing one of the family members in my family account. The "remove" button will show no reaction.

Casual Listener

I experience problems removing one of the family members in my family account. The "remove" button will show no reaction.

Erika

Roadie

670 Views

3 replies

0 likes

Account
  • 670 Views
  • 3 replies
  • 0 likes

Superuser Contribution Registration during vacation abroad

I want to register to spotify but I'm on a vacation in the USA... I can't chosse my country Hungary on the registration form only USA appear there as an option. What to do? How can I register If I'm not at home (being abroad for 3! weeks)

Newbie

I want to register to spotify but I'm on a vacation in the USA... I can't chosse my country Hungary on the registration form only USA appear there as an option. What to do? How can I register If I'm ...

Arcovan

Newbie

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

Contact Spotify Support?

You should really have a way to contact and talk to an actual person. It is very frustrating that I have my play lists to listen to on my computer but on my phone every time I log out I have to go back and individually redownload each play list or so...

Newbie

You should really have a way to contact and talk to an actual person. It is very frustrating that I have my play lists to listen to on my computer but on my phone every time I log...

Wazzboat44

Newbie

646 Views

3 replies

1 likes

  • 646 Views
  • 3 replies
  • 1 likes

Solved!! How old is my Spotify Account?

Is there any way to see when I first created my Spotify account? I've been a member of this amazing company since maybe 2008 or 2009 if I remember correctly, it would just be fun to see exactly when I first joined. I checked receipts of Premium payme...

Casual Listener

Is there any way to see when I first created my Spotify account? I've been a member of this amazing company since maybe 2008 or 2009 if I remember correctly, it would just be fun to see exactly when ...

Jorup

Casual Listener

18091 Views

2 replies

2 likes

  • 18091 Views
  • 2 replies
  • 2 likes

Superuser Contribution not abroad but getting notification that I cannot log in - also changed I phone

Hello - I changed I Phone yesterday and cannot log in on my new phone , only on the internet. I get the notification that I can only use spotify abroad for 14 days. All my settings are set to my current country, and I have not been travelling recentl...

Casual Listener

Hello - I changed I Phone yesterday and cannot log in on my new phone , only on the internet. I get the notification that I can only use spotify abroad for 14 days. All my settings are set to my curr...

MaryS

Roadie

652 Views

5 replies

0 likes

  • 652 Views
  • 5 replies
  • 0 likes

Want to Cancel Premium but no one has log-in info

Somehow my company business credit card has been charged 9.99 per month but no one in the business or my family remembers entering the cc#. How can I find out if the charges I see on my bank statement are legit from Spotify or if it is a fraudulent c...

Casual Listener

Somehow my company business credit card has been charged 9.99 per month but no one in the business or my family remembers entering the cc#. How can I find out if the charges I see on my bank statemen...

gmfrick94

Casual Listener

251 Views

1 replies

0 likes

Account
  • 251 Views
  • 1 replies
  • 0 likes

Alterei os dados do meu cartão de crédito e fui cobrado.

Tive que alterar o cartão de crédito para realizar o pagamento do plano familiar. Para a minha surpresa eu fui cobrado no valor de R$ 10,00. No meu entendimento deveria ser cobrado o valor de R$ 22,35 apenas no dia do vencimento que seria no dia 10/1...

Newbie

Tive que alterar o cartão de crédito para realizar o pagamento do plano familiar. Para a minha surpresa eu fui cobrado no valor de R$ 10,00. No meu entendimento deveria ser cobrado o valor de R$ 22,3...

marcellelealr

Regular

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes