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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3611 Views
  • 0 replies
  • 9 likes
  • Security
  • 3611 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 459043 Views
  • 974 replies
  • 110 likes
  • Account
  • 459043 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1203473 Views
  • 119 replies
  • 117 likes
  • Account
  • 1203473 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 111647 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 111647 Views
  • 72 replies
  • 12 likes

Solved!! How many devices i can share at home with Premium Account ?

Hi everyone!How many devices can I share at home on seem IP address with Premium Account?I have total five devices, I wanna use my Premium Spotify account with all these devices, but not on the same time.I want to ask to make sure I do not violate Sp...

  • Casual Listener
  • Hi everyone! How many devices can I share at home on seem IP address with Premium Account? I have total five devices, I wanna use my Premium Spotify account with all these devices, but not on the s...
  • Ste2ven
  • Casual Listener
  • 757 Views
  • 2 replies
  • 0 likes
  • 757 Views
  • 2 replies
  • 0 likes

Change Profile Name

Heya,I was recently hacked and had my name and picture changed along with random playlists being followed and all that. Anyways, i recovered my account but the profile name is still changed. To be specific, i mean the name that your friends can see y...

  • Newbie
  • Heya, I was recently hacked and had my name and picture changed along with random playlists being followed and all that. Anyways, i recovered my account but the profile name is still changed. To be ...
  • Jacob
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

I remember my username but not what email address its connected to or my password

I know what my username is but not what email its connected to or the password. Is there any way I can find out what email my username is connected to so i can reset my password. The account i posted this on isnt my spotify account i used.

  • Newbie
  • I know what my username is but not what email its connected to or the password. Is there any way I can find out what email my username is connected to so i can reset my password. The account i posted...
  • Jacob
  • Community Legend
  • 2415 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2415 Views
  • 1 replies
  • 0 likes

From facebook to gmail

How do i switch my facebook account on spotify for a gmail one without starting over?

  • Newbie
  • How do i switch my facebook account on spotify for a gmail one without starting over?
  • Jacob
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Hijacked login

Hi somebody uses my premium account. I have tried to log out all devices and changed my password. It's still used by somebody else. I e-mailed the support about a week ago without getting any answers. This is driving me nuts.Mathias

  • Visitor
  • Hi somebody uses my premium account. I have tried to log out all devices and changed my password. It's still used by somebody else. I e-mailed the support about a week ago without getting any answers...
  • Jacob
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Problems displaying friends feed

Hi, Recently, I can not see some friend in the list and I have yet to try to reinstall the application.Nothing works and it's very annoying (Image as attachment) If someone can help me...Thanks a lot !

  • Casual Listener
  • Hi,   Recently,  I can not see some friend in the list and I have yet to try to reinstall the application. Nothing works and it's very annoying   (Image as attachment)   I...
  • stonesetmc
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Pague premium en oxxo y nada

El día 27 de julio, a las 9 am de la mañana pague en oxxo los $99 de la cuenta premium, decía que tenia que esperar 24 hrs, ya las espere y nada. Que tengo que hacer si sigo teniendo el free aún cuando ya pague?

  • Newbie
  • El día 27 de julio, a las 9 am de la mañana pague en oxxo los $99 de la cuenta premium, decía que tenia que esperar 24 hrs, ya las espere y nada. Que tengo que hacer si sigo teniendo el free aún cuan...
  • osornios
  • Spotify Star
  • 1098 Views
  • 3 replies
  • 0 likes
  • 1098 Views
  • 3 replies
  • 0 likes

Can't find my login information

Hello, I signed out from my phone and don't remember username or password of my premium account how can I get the information to login again?

  • Newbie
  • Hello, I signed out from my phone and don't remember username or password of my premium account how can I get the information to login again?
  • justinewin_
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • Login
  • 237 Views
  • 1 replies
  • 0 likes

Account being used somewhere else.

I have changed passwords, signed out of all devices, and I'm still getting this error and playback getting paused. Any ideas? It's REALLY irritating me to the point where I'm going to give up and stop using Spotify if this isn't resolved soon.

  • Newbie
  • I have changed passwords, signed out of all devices, and I'm still getting this error and playback getting paused. Any ideas? It's REALLY irritating me to the point where I'm going to give up and sto...
  • osornios
  • Spotify Star
  • 500 Views
  • 5 replies
  • 0 likes
  • 500 Views
  • 5 replies
  • 0 likes

Family Subscription: 2 members don't have Premium Features

Hello,I just started a Family Account with my living community. We are 6 people and two of them don't have the Premium features, even though they answered my e-mail invitation. They already tried to logout and in several times, but it still doesn't w...

  • Newbie
  • Hello, I just started a Family Account with my living community. We are 6 people and two of them don't have the Premium features, even though they answered my e-mail invitation. They already tried t...
  • justinewin_
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Cambio de compañía telefónica

Buenos días! Soy cliente de Spotify por una promoción de mi operador de telefonía (Movistar). El cargo de mi subcripción a Spotify se incluye en la factura mensual de móvil. Ahora voy a cambiar de operador telefónico (Ono) y quisiera mantener la tari...

  • Newbie
  • Buenos días! Soy cliente de Spotify por una promoción de mi operador de telefonía (Movistar). El cargo de mi subcripción a Spotify se incluye en la factura mensual de móvil. Ahora voy ...
  • osornios
  • Spotify Star
  • 2922 Views
  • 19 replies
  • 1 likes
  • Premium
    Subscription
  • 2922 Views
  • 19 replies
  • 1 likes

Forgot E-Mail Adress i Used to Login

Hello, first: sorry for mistakes in grammar or spelling. my Problem is, i used an email adress to create an Account and i forgot which one it was. Unfortunately i forgot the pw, Too. My Handy crashed down, i can Not login and Now i can not end up my ...

  • Newbie
  • Hello,   first: sorry for mistakes in grammar or spelling.   my Problem is, i used an email adress to create an Account and i forgot which one it was. Unfortunately i forgot the pw, Too...
  • justinewin_
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! Deaktivierung des Kontos

Hallo.Ich habe die Info bekommen dass mein Account deaktiviert wurde da die Zahlung zurückgezogen wurde. Das Problem ist dass ich die Kontodaten geändert habe, weil noch ein falsches Konto angegeben war. Gibt es eine Möglichkeit dass das Konto wieder...

  • Newbie
  • Hallo. Ich habe die Info bekommen dass mein Account deaktiviert wurde da die Zahlung zurückgezogen wurde. Das Problem ist dass ich die Kontodaten geändert habe, weil noch ein falsches Konto angegebe...
  • Maxim
  • Spotify Star
  • 3138 Views
  • 1 replies
  • 0 likes
  • 3138 Views
  • 1 replies
  • 0 likes

Can't signup for spotify

Hello! My girlfriend wants to sign up for spotify but we can't make it. It keeps saying that the username is already taken. We've tried a lot of different names, also names like hahaha181918716 and it still does'nt work. Help please. /Jonny

  • Casual Listener
  • Hello! My girlfriend wants to sign up for spotify but we can't make it. It keeps saying that the username is already taken. We've tried a lot of different names, also names like hahaha181918716 and i...
  • nilesfoster
  • Casual Listener
  • 11770 Views
  • 10 replies
  • 0 likes
  • 11770 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can't log in with username

It seems I can't log into spotify with my username, which is supposed to be ReticentSoul. When I log in it has to be by the email. Even then, on the mobile app and the web page for spotify, it says this as my username : https://gyazo.com/78cc1853695a...

  • Casual Listener
  • It seems I can't log into spotify with my username, which is supposed to be ReticentSoul. When I log in it has to be by the email. Even then, on the mobile app and the web page for spotify, it says t...
  • mrtechknowledgy
  • Newbie
  • 2586 Views
  • 8 replies
  • 0 likes
  • 2586 Views
  • 8 replies
  • 0 likes

Solved!! Spotify not updating new gmail from facebook

I went to change my old childish gmail.So i went to spotify clicked the link to change gmail on facebook.Then i changed both of the two gmail lines to my new gmail. ( I deleted the old gmail from facebook too.) but spotify still thinks i got the old ...

  • Casual Listener
  • I went to change my old childish gmail. So i went to spotify clicked the link to change gmail on facebook. Then i changed both of the two gmail lines to my new gmail. ( I deleted the old gmail from...
  • iamandyhill
  • Community Legend
  • 450 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 450 Views
  • 3 replies
  • 0 likes

Solved!! Cannot edit my own playlists after stay abroad

Dear Community,I set up my own playlists few years ago in Germany. I then moved to Ireland for a year where I was able to edit my playlists by adding/deleting tracks. After I have returned to Germany, I am no longer able to edit my own playlists. Mor...

  • Visitor
  • Dear Community, I set up my own playlists few years ago in Germany. I then moved to Ireland for a year where I was able to edit my playlists by adding/deleting tracks. After I have returned to Germa...
  • user-removed
  • Not applicable
  • 848 Views
  • 13 replies
  • 0 likes
  • Free
    Other
  • 848 Views
  • 13 replies
  • 0 likes

Family Premium administrator - wrong data

I'm the administrator of my spotify family account, however after some issues with login my account settings (basically my Name) switched to the name of my Wife. How can I solve this?

  • Newbie
  • I'm the administrator of my spotify family account, however after some issues with login my account settings (basically my Name) switched to the name of my Wife.   How can I solve this?
  • abesser88250
  • Casual Listener
  • 1239 Views
  • 15 replies
  • 6 likes
  • Account
  • 1239 Views
  • 15 replies
  • 6 likes

I have been hacked and I just noticed it

So I just noticed that my spotify account have been hacked by someone and the thing is that there is money being drawn from my account for the past 5 months. And this someone have changed the email adress and also the password so I cant DO ANYTHING t...

  • Newbie
  • So I just noticed that my spotify account have been hacked by someone and the thing is that there is money being drawn from my account for the past 5 months.   And this someone have changed th...
  • Robert_W
  • Community Legend
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

[Samsung Smart TV] Spotify doesn't work on my TV

I really want to use Spotify on my Samsung TV but am having no luck. When I log in trying to use my Facebook account (which I use on my iPhone and laptop without issues) I'm told I'm using the wrong password. This makes no sense as I use the same pas...

  • Newbie
  • I really want to use Spotify on my Samsung TV but am having no luck. When I log in trying to use my Facebook account (which I use on my iPhone and laptop without issues) I'm told I'm using the wrong ...
  • jecc9mm
  • Newbie
  • 4375 Views
  • 12 replies
  • 0 likes
  • 4375 Views
  • 12 replies
  • 0 likes