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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9089 Views
  • 1 replies
  • 9 likes
  • Security
  • 9089 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482545 Views
  • 979 replies
  • 111 likes
  • Account
  • 482545 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211017 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211017 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121010 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121010 Views
  • 72 replies
  • 12 likes

Superuser Contribution recuperar cuenta que ya no está vinculada a facebook

Cuando comience a utilizar la cuenta con la cuenta 1283261788 desde el facebook, pero, preferi usar otra con otro correo sin vincular un facebook, hasta ese momento tenia 2 cuentas, hasta que un dia por error vincule la nueva cuenta un facebook, y ah...

  • Newbie
  • Cuando comience a utilizar la cuenta con la cuenta  1283261788 desde el facebook, pero, preferi usar otra con otro correo sin vincular un facebook, hasta ese momento tenia 2 cuentas, hasta ...
  • MonicaM_Bogota
  • Roadie
  • 484 Views
  • 1 replies
  • 0 likes
  • Login
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete Facebook but not account

Hi, any idea how I can delete my Facebook account without losing all my saved music? I made the account through Facebook originally.

  • Newbie
  • Hi, any idea how I can delete my Facebook account without losing all my saved music? I made the account through Facebook originally. 
  • MonicaM_Bogota
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution my account has been hacked

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. This is really frustraiting to see my play lists are being deleted and even...

  • Visitor
  • My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. This is really frustrait...
  • MonicaM_Bogota
  • Roadie
  • 211 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 211 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account Hijacked

Please, can you help - my account appears to have been hacked and hijacked by another user? I have managed to log in to this page via Facebook login, but the email address, postcode, and password that are now associated with this account are not mine...

  • Newbie
  • Please, can you help - my account appears to have been hacked and hijacked by another user? I have managed to log in to this page via Facebook login, but the email address, postcode, and password tha...
  • MonicaM_Bogota
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscriptions cannot be invited successfully

So today i just receive a code from my friend which he is the main guy incharge of the family subcriptions, so i enter the code, after that the site redirect me to fill the address and fullname. So i tried many times did what my friend ask me to fill...

  • Casual Listener
  • So today i just receive a code from my friend which he is the main guy incharge of the family subcriptions, so i enter the code, after that the site redirect me to fill the address and fullname. So i...
  • MonicaM_Bogota
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Accounts hacked

Hello, I just received multiple requests for password changes and then a confirmation of my change to the family plan that I did not make. I also received an email from a friendly user that they had found my spotify credentials on a website. I search...

  • Newbie
  • Hello,   I just received multiple requests for password changes and then a confirmation of my change to the family plan that I did not make.    I also received an email from a frie...
  • MonicaM_Bogota
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tengo el cargo a mi tarteta de Premium Familiar pero no tengo el recibo ni el servicio. Ayuda por fa

Hola ayer realice el pago para el servicio Premiun Familiar y efectivamente paso la tarjeta pero en Spotify me dijo error y ko me esta dando el servicio. Necesito ayuda gracias! Ojala respondan a la brevedad!! me urgee el servicio o la devolucion!!

  • Newbie
  • Hola ayer realice el pago para el servicio Premiun Familiar y efectivamente paso la tarjeta pero en Spotify me dijo error y ko me esta dando el servicio. Necesito ayuda gracias! Ojala respondan a la ...
  • MonicaM_Bogota
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution FaceBook Account Deactivated

I had an account but signed up using my Facebook but now it's deactivated. Is there away to get all my music back from it also I was paying for premium and am still getting charged for it but I can use it. So how would I either get back into the acco...

  • Newbie
  • I had an account but signed up using my Facebook but now it's deactivated. Is there away to get all my music back from it also I was paying for premium and am still getting charged for it but I can u...
  • MonicaM_Bogota
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Viewing non-facebook friend profiles

I'm having trouble figuring out who's accounts I should be able to see on Spotify. I can see Facebook friends fine. Am I supposed to be able to see the accounts of those who are connected with Facebook, but who I am not Facebook friends with? I ask b...

  • Regular
  • I'm having trouble figuring out who's accounts I should be able to see on Spotify. I can see Facebook friends fine. Am I supposed to be able to see the accounts of those who are connected with Facebo...
  • ayfzoe
  • Roadie
  • 2248 Views
  • 9 replies
  • 3 likes
  • Account
  • 2248 Views
  • 9 replies
  • 3 likes

Having trouble connecting my spotify to my new facebook account

I've gone over many of the solved similar topics on this forum but nothing seems to be working for me! Every time I try to link my spotify to my facebook account, it takes me back to the spotify app, but it still tells me that I'm not connected/"Conn...

  • Casual Listener
  • I've gone over many of the solved similar topics on this forum but nothing seems to be working for me! Every time I try to link my spotify to my facebook account, it takes me back to the spotify app,...
  • 180 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 180 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution problems removing family member in family account

I experience problems removing one of the family members in my family account. The "remove" button will show no reaction.

  • Casual Listener
  • I experience problems removing one of the family members in my family account. The "remove" button will show no reaction.
  • Erika
  • Roadie
  • 466 Views
  • 3 replies
  • 0 likes
  • Account
  • 466 Views
  • 3 replies
  • 0 likes

Superuser Contribution Registration during vacation abroad

I want to register to spotify but I'm on a vacation in the USA... I can't chosse my country Hungary on the registration form only USA appear there as an option. What to do? How can I register If I'm not at home (being abroad for 3! weeks)

  • Newbie
  • I want to register to spotify but I'm on a vacation in the USA... I can't chosse my country Hungary on the registration form only USA appear there as an option. What to do? How can I register If I'm ...
  • Arcovan
  • Newbie
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

Contact Spotify Support?

You should really have a way to contact and talk to an actual person. It is very frustrating that I have my play lists to listen to on my computer but on my phone every time I log out I have to go back and individually redownload each play list or so...

  • Newbie
  • You should really have a way to contact and talk to an actual person. It is very frustrating that I have my play lists to listen to on my computer but on my phone every time I log...
  • Wazzboat44
  • Newbie
  • 420 Views
  • 3 replies
  • 1 likes
  • 420 Views
  • 3 replies
  • 1 likes

Solved!! How old is my Spotify Account?

Is there any way to see when I first created my Spotify account? I've been a member of this amazing company since maybe 2008 or 2009 if I remember correctly, it would just be fun to see exactly when I first joined. I checked receipts of Premium payme...

  • Casual Listener
  • Is there any way to see when I first created my Spotify account? I've been a member of this amazing company since maybe 2008 or 2009 if I remember correctly, it would just be fun to see exactly when ...
  • Jorup
  • Casual Listener
  • 17159 Views
  • 2 replies
  • 2 likes
  • 17159 Views
  • 2 replies
  • 2 likes

Superuser Contribution not abroad but getting notification that I cannot log in - also changed I phone

Hello - I changed I Phone yesterday and cannot log in on my new phone , only on the internet. I get the notification that I can only use spotify abroad for 14 days. All my settings are set to my current country, and I have not been travelling recentl...

  • Casual Listener
  • Hello - I changed I Phone yesterday and cannot log in on my new phone , only on the internet. I get the notification that I can only use spotify abroad for 14 days. All my settings are set to my curr...
  • MaryS
  • Roadie
  • 371 Views
  • 5 replies
  • 0 likes
  • 371 Views
  • 5 replies
  • 0 likes

Want to Cancel Premium but no one has log-in info

Somehow my company business credit card has been charged 9.99 per month but no one in the business or my family remembers entering the cc#. How can I find out if the charges I see on my bank statement are legit from Spotify or if it is a fraudulent c...

  • Casual Listener
  • Somehow my company business credit card has been charged 9.99 per month but no one in the business or my family remembers entering the cc#. How can I find out if the charges I see on my bank statemen...
  • gmfrick94
  • Casual Listener
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

Alterei os dados do meu cartão de crédito e fui cobrado.

Tive que alterar o cartão de crédito para realizar o pagamento do plano familiar. Para a minha surpresa eu fui cobrado no valor de R$ 10,00. No meu entendimento deveria ser cobrado o valor de R$ 22,35 apenas no dia do vencimento que seria no dia 10/1...

  • Newbie
  • Tive que alterar o cartão de crédito para realizar o pagamento do plano familiar. Para a minha surpresa eu fui cobrado no valor de R$ 10,00. No meu entendimento deveria ser cobrado o valor de R$ 22,3...
  • marcellelealr
  • Regular
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Spotify for Artists - Completely intransparent process

Hi there, i'm producing some music and it would be a plus - even if i'm not a Top-1000-Start - to enrich my appearance on Spotify and to get some more insight.Spotify opened the Artist program - at least this is whats written.However i've submitted t...

  • Newbie
  • Hi there,   i'm producing some music and it would be a plus - even if i'm not a Top-1000-Start - to enrich my appearance on Spotify and to get some more insight. Spotify opened the Artist p...
  • Maxim
  • Spotify Star
  • 281 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 281 Views
  • 4 replies
  • 0 likes

Need help changing password

Hi, I no longer remember my password because I always just log in with Facebook, but now it seems like someone else is using my account and has changed the account email. So I can't change the email because I don't know my password, I can't make a ne...

  • Casual Listener
  • Hi,   I no longer remember my password because I always just log in with Facebook, but now it seems like someone else is using my account and has changed the account email. So I can't change t...
  • octodur
  • Roadie
  • 293 Views
  • 4 replies
  • 0 likes
  • 293 Views
  • 4 replies
  • 0 likes