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Unauthorized Charge

Unauthorized Charge

I haven't used my spotify account in over a year. I checked my mobile banking app today & saw that I was charged $9.99 for the premium. I didn't authrorize this transaction & would like a refund. I don't use spotify, so I'm not sure why I was charged.

1 Reply

Hey @xoxo_dodo,


Please get in touch with Spotify Support so they can look into this for you 🙂

Contact form:

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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