Help Wizard

Step 1


account not working

account not working






samsung s8

Operating System



My Question or Issue

I have had spotify on my phone for almost a year and it was working perfectly fine until an hour ago where nothing would load. So i googled what to do and was told to uninstall and then reinstall so i did. BIG MISTAKE! now after logging back in i have to redownload ALL my music and i am NOT happy.

Shouldn't my music still be there? its not like my profile has changed and all my music is still on my profile on my laptop?????

1 Reply

Hey @tqd1wa7-_jqd2,


I see that you resolved your issue.

What you are asking is not an issue in fact, it's how things work.

When you deleted Spotify, then your OS deleted everything that app had in your phone and that includes your downloaded songs.

If you are using Premium you are able to re-download all your fav songs 😉.


Have a nice day 🙂

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts