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cant login on device

cant login on device

I'm trying to login attached to Facebook on device.  when I click the get device login and passwork it is sending to my email with .delete attaced at the end of it.  when I look into my account settings it says my email also with .delete at the end.  It says I can change from Facebook settings, but there my email is correct with no .delete at the end. How do I clear that so I can move forward?  Thank you!

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1 Reply

Hey @Jarad_s.

 

Could you login on the website and go to Privacy Settings? Check if you have opted out of Spotify processing your Facebook data. When you opt out there, it keeps your account usable but it will stop using a lot of data, for example your name. You can read here what information exactly.

 

If this didn't help, log in on your Facebook profile and make sure that you have granted Spotify access to your personal information.

 

Give it 48 hours and it should sync your info 🙂

 

Let us know if you have further questions.

 

Have a nice day!

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