Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80456 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654009 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734485 Views
18 replies
29 likes
PlanPremiumCountry CanadaDevicePlayStation4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use spotify on my ps4 but it keeps saying you cant use spotify abroad for more than 14 days. I've never even left c...
Plan Premium Country Canada Device PlayStation4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use spotify on my ...
Casual Listener
349 Views
2 replies
0 likes
Hi, How do I run a banner ad on spotify app that is not a voice over self serve ad? I see banners and large image ads with no voice over and wondered what service I need to use to run these type of ads. Adchoice or Adword? Thanks
Hi, How do I run a banner ad on spotify app that is not a voice over self serve ad? I see banners and large image ads with no voice over and wondered what service I need to use to run thes...
Spotify Star
905 Views
1 replies
0 likes
Hi. Sometimes songs are automatically added to lists already created or to the favorites list at times when I have not connected. I have changed the password several times but it keeps happening. This is normal?
Hi. Sometimes songs are automatically added to lists already created or to the favorites list at times when I have not connected. I have changed the password several times but it keeps happen...
Casual Listener
195 Views
1 replies
0 likes
My Question or Issue i have premium acount, but i cant log in. The email with the link to change my pasword doesnt work, also in a prive browser, removing cookies etcive tried everything, now i still cant log in. So i made this free acount to put my ...
My Question or Issue i have premium acount, but i cant log in. The email with the link to change my pasword doesnt work, also in a prive browser, removing cookies etc ive tried everyt...
Newbie
404 Views
2 replies
0 likes
Someone's hacked my Spotify account - when I'm using Spotify at certain times of the day, it'll stop playing whatever I'm playing and start playing a random track that I would never play (teenybopper pop **bleep**). Also in my saved songs there's a l...
Someone's hacked my Spotify account - when I'm using Spotify at certain times of the day, it'll stop playing whatever I'm playing and start playing a random track that I would never play (tee...
Spotify Star
450 Views
1 replies
1 likes
PlanFreeCountryUsed to live in the US but just recently moved to UAEDeviceWindows laptopOperating SystemWindows 10My Question or IssueI just recently moved to UAE about a few months ago from the US. I used to have a free spotify account and I knew it...
Plan Free Country Used to live in the US but just recently moved to UAE Device Windows laptop Operating System Windows 10 My Question or Issue I just recently moved to UAE about a few months...
Spotify Star
2982 Views
3 replies
0 likes
PlanFreeCountryThe Netherlands,formerly Canada My Question or Issue Hi, I recently moved to the Netherlands from Canada, and updated my spotify profile to reflect this. However when I log in, it still says "you can only use spotify aborad for 14 days...
Plan Free Country The Netherlands, formerly Canada My Question or Issue Hi, I recently moved to the Netherlands from Canada, and updated my spotify profile to reflect th...
Casual Listener
467 Views
4 replies
1 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy Alpha 5, HP laptopOperating SystemAndroid, Windows 10 My Question or Issue When i opened the spotify app on my phone my name had changed to Emily Kanti and my profile picture was also changed. I have the s...
Plan Premium Country Canada Device Samsung Galaxy Alpha 5, HP laptop Operating System Android, Windows 10 My Question or Issue When i opened the spotify app on my phone my na...
Spotify Star
236 Views
1 replies
0 likes
PlanPremium FamilyCountry Netherlands My Question or Issue I Tried adding a family member on the parent account by sending an invitation. The invitation was received and accepted, only to find that this process created a new account with a new userna...
Plan Premium Family Country Netherlands My Question or Issue I Tried adding a family member on the parent account by sending an invitation. The invitation was receive...
Newbie
406 Views
1 replies
0 likes
My family account member's is deleted automatically and i dont know about it, it is error or what ?
My family account member's is deleted automatically and i dont know about it, it is error or what ?
Regular
292 Views
2 replies
1 likes
So this account I am typing this question from is my old, free account. I had gotten sick of my music and made a new account. I can't remember how long ago, I get ECT, but it was over a year. This time I set it up with premium. I was happy but was on...
So this account I am typing this question from is my old, free account. I had gotten sick of my music and made a new account. I can't remember how long ago, I get ECT, but it was over a year....
Spotify Star
528 Views
3 replies
1 likes
PlanPremiumCountry Canada DeviceGoogle Pixel My Question or IssueA couple days ago my profile name turned into random numbers (it was previously just my regular name as it is displayed on Facebook) and my profile picture disappeared. My Spotify accou...
Plan Premium Country Canada Device Google Pixel My Question or Issue A couple days ago my profile name turned into random numbers (it was previously j...
Spotify Star
404 Views
1 replies
0 likes
PlanPremiumCountry Brazil Operating SystemWindows 10, Android My Question or Issue My account is linked to Facebook and two weeks ago my account name became a bunch of numbers and letters.This has happened before and it's been solved by loggin out an...
Plan Premium Country Brazil Operating System Windows 10, Android My Question or Issue My account is linked to Facebook and two weeks ago my account name became a bu...
Spotify Star
661 Views
1 replies
0 likes
Premium (US) user on Windows 10 and Android. Not sure what's going on. I use my phone with a shared speaker at work, and that device is bluetooth capable, though I do not turn on bluetooth on my phone ever really. Today I kept trying to put on one th...
Premium (US) user on Windows 10 and Android. Not sure what's going on. I use my phone with a shared speaker at work, and that device is bluetooth capable, though I do not turn on bluetooth o...
Spotify Star
414 Views
1 replies
0 likes
PlanPremium CountryGermany Device + Operating SystemXiaomi Mi 6 + Home computerAndroid 8.0.0 + Windows 10 My Question or Issue My account has been used by multiple people because of a information leak. This issue was my sole problem. After multiple r...
Plan Premium Country Germany Device + Operating System Xiaomi Mi 6 + Home computer Android 8.0.0 + Windows 10 My Question or Issue My account has been ...
Spotify Legend
1084 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceGoogle Pixel 2 Operating SystemAndroid 9 My Question or IssueI recently found that my Spotify Premium account have been compromised. While I was listening to my music on my way home from work, I noticed random music sta...
Plan Premium Country Canada Device Google Pixel 2 Operating System Android 9 My Question or Issue I recently found that my Spotify Premium account have been compromis...
Casual Listener
14684 Views
11 replies
14 likes
PlanPremiumCountryHungary Operating SystemAndroid Nougat, Windows 7 My Question or Issue Since the past two weeks my recent activity became empty on all devices, both of which say: "No recent activity. Check out some new music now." (I listen to musi...
Plan Premium Country Hungary Operating System Android Nougat, Windows 7 My Question or Issue Since the past two weeks my recent activity became empty on all devic...
Spotify Legend
2126 Views
5 replies
2 likes
Hello everyone, I created this account with Facebook log in option, after I deactivated my facebook account, my username appears as just random letters and numbers. I tried a link that actually asked to provide a username, I did, it said username cre...
Hello everyone, I created this account with Facebook log in option, after I deactivated my facebook account, my username appears as just random letters and numbers. I tried a link that actua...
Casual Listener
515 Views
2 replies
0 likes
PlanFree/PremiumOperating System(Windows 10) My Question or Issue A string of zeroes has been permanently added to my username. When I add my password, a popup gives an 'error code 3' telling me that my username or password is incorrect. I have reset...
Plan Free/Premium Operating System(Windows 10) My Question or Issue A string of zeroes has been permanently added to my username. When I add my password, a popup gives an 'error cod...
Casual Listener
819 Views
2 replies
0 likes
Hello Community,I have been using Spotify Premium for a little while on my facebook made account. Now I forgot the password and accidentally logged out on my account. So there is no way to relog into my account. Is there an external way for me to can...
Hello Community, I have been using Spotify Premium for a little while on my facebook made account. Now I forgot the password and accidentally logged out on my account. So there is no way to ...
Spotify Star
297 Views
1 replies
0 likes
