deleted family member

[ariefman]

My family account member's is deleted automatically and i dont know about it, it is error or what ?

[Jose_M]

Hello @ariefman!

It sounds like your account couldn't be verified properly. Can you check your email and try to find a verification email from Spotify? Make sure to check your junk/trash folders as well. 

Keep me posted 🙂

[KHelping]

Hello!

Maybe Spotify verified the relatives if they are in the same address, check all the information of the accounts.

Hope thats help you, gl.