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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552524 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131011 Views
74 replies
12 likes
My Question or Issue So I got a new phone yesterday, switched from an android to an iPhone. I had already factory reset my old phone before realizing I could not log into my Spotify account on the new phone. I guess I made a random email on google pl...
My Question or Issue So I got a new phone yesterday, switched from an android to an iPhone. I had already factory reset my old phone before realizing I could not log into my Spotify account ...
Community Legend
808 Views
2 replies
0 likes
Like there was some songs that didnt show up on my spotify playlist on PC so I reinstalled Spotify on PC and now all songs are gone. I tried to go offline mode on PC and on my phone to try sync the music again but got nothing. I reinstalled twice but...
Like there was some songs that didnt show up on my spotify playlist on PC so I reinstalled Spotify on PC and now all songs are gone. I tried to go offline mode on PC and on my phone to try sy...
Music Fan
2080 Views
4 replies
0 likes
Hi, any help on this would be greatly appreciated! I currently have a premium personal account but I also run an independent record label and would like to create an account for it. I've got artists who already have their own accounts and some withou...
Hi, any help on this would be greatly appreciated! I currently have a premium personal account but I also run an independent record label and would like to create an account for it. I've got...
Community Legend
5526 Views
1 replies
0 likes
Hi, I've emailed Spotify five times regarding separating our artist page from other artists with the same name. I have filled out https://artists.spotify.com/contact but have gotten no response, and I've checked my spam and junk emails. I'm using the...
Hi, I've emailed Spotify five times regarding separating our artist page from other artists with the same name. I have filled out https://artists.spotify.com/contact but have gotten no respo...
Spotify Star
574 Views
3 replies
0 likes
ever since i started a premium account my favorite playlist started deleting songs.i hade over 300 songs i 'liked' and now i have only 50. every time i add a new one the number doesnt go up, so i guess the playlist is deleting other songs.how can i f...
ever since i started a premium account my favorite playlist started deleting songs. i hade over 300 songs i 'liked' and now i have only 50. every time i add a new one the number doesnt go up...
Community Legend
1032 Views
6 replies
0 likes
Hello, I connect to spotify from Belgium (either Brussels or Wallonia). For some reason, it seems that spotify decided that Dutch is OK for everyone in Belgium and displays the first page of the web site in Dutch only (not even a language switch allo...
Hello, I connect to spotify from Belgium (either Brussels or Wallonia). For some reason, it seems that spotify decided that Dutch is OK for everyone in Belgium and displays the first page ...
Regular
2538 Views
10 replies
12 likes
PlanPremiumCountryBrasilDeviceGalaxy J5 (2017)Operating SystemAndroid Oreo 8.1 My Question or IssueMinha lista de álbuns não abre, só carrega sem parar. Já reinstalei e até aparece os álbuns só que quando vou selecionar um filtro ele trava, ou até me...
Plan Premium Country Brasil Device Galaxy J5 (2017) Operating System Android Oreo 8.1 My Question or Issue Minha lista de álbuns não abre, só carrega sem parar. Já reinstalei e ...
Spotify Star
2152 Views
1 replies
0 likes
PlanPremiumCountrycanada Device(iPhone xr)Operating System(iOS 12) My Question or Issue hey! I have a problem with the current account I am on. I have my username but I don’t remember the email that I registered it on and there is a good chance of th...
Plan Premium Country canada Device (iPhone xr) Operating System (iOS 12) My Question or Issue hey! I have a problem with the current account I am on. I have my us...
Community Legend
825 Views
1 replies
0 likes
I've been using my free spotify accoount for at least 1 year. Suddenly 4 days ago I found I was logged out and tried logging back in.And my user name "does not exist", suddenly it says my email adress which I've been recieving tons of emails from Spo...
I've been using my free spotify accoount for at least 1 year. Suddenly 4 days ago I found I was logged out and tried logging back in. And my user name "does not exist", suddenly it say...
Not applicable
11586 Views
2 replies
0 likes
English : Hello, my dear,For some time now I have been experiencing a problem with my Spotify applications on my PC.Before that all go for the better but now it is impossible for me to listen to certain titles. The titles are grey and not this spear....
English : Hello, my dear, For some time now I have been experiencing a problem with my Spotify applications on my PC. Before that all go for the better but now it is impossible for m...
Casual Listener
4940 Views
6 replies
0 likes
PlanFree CountryUK DeviceDesktop Operating SystemWindows 10 My Question or Issue For a week or so, Spotify stopped playing music that wasn't in my library. I would have to reinstall Spotify for it to start playing music outside my library again, but ...
Plan Free Country UK Device Desktop Operating System Windows 10 My Question or Issue For a week or so, Spotify stopped playing music that wasn't in my l...
Casual Listener
1196 Views
2 replies
0 likes
PlanPremiumCountry UKDeviceiPhone; Morotola Android; Heos speakerOperating SystemiOS 10; Android My Question or Issue I have an iPhone signed into Spotify and my husband has a Motorola. We generally use the account through a Heos speaker. Everything ...
Plan Premium Country UK Device iPhone; Morotola Android; Heos speaker Operating System iOS 10; Android My Question or Issue I have an iPhone signed into Spotify and...
Regular
4057 Views
11 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy WatchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have tried for a whole week to try and sigh in to spotify on my new Galaxy watch. i have tried all the things i have read...
Plan Free/Premium Country Device Samsung Galaxy Watch Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have tried for a whole week to...
Newbie
2092 Views
3 replies
0 likes
Hay alguien usando mi cuenta de spotify, aún no restablesco la clave, pero alguien eliminó mis playlists y estuvo usando mi cuenta y desconfiguró todo. Busqué si había un servicio al cliente o algo similar, pero nada, este fue el unico sitio donde vi...
Hay alguien usando mi cuenta de spotify, aún no restablesco la clave, pero alguien eliminó mis playlists y estuvo usando mi cuenta y desconfiguró todo. Busqué si había un servicio al cliente o algo s...
Casual Listener
779 Views
3 replies
0 likes
PlanPremiumCountryFinlandDevicePC & Honor8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI! o/I think my account name has been suddenly changed to this odd jumble of numbers and letters. (see attachments) I can remember...
Plan Premium Country Finland Device PC & Honor8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI! o/ I think my account name has been ...
Community Legend
1362 Views
3 replies
0 likes
In January 2017, I had my Spotify account linked through iTunes and paid through it. That link stopped working for Spotify as it is no longer supported, now you have to pay directly to Spotify.So in February 2017 I started paying 99kr / month for my ...
In January 2017, I had my Spotify account linked through iTunes and paid through it. That link stopped working for Spotify as it is no longer supported, now you have to pay directly to Spotify. So i...
Casual Listener
365 Views
2 replies
0 likes
My Question or Issue I have a premium account for our home. Quite often, I want to listen to a playlist out of home, but my wife is listening to the same playlist at home at the same time. Spotify won’t let me listen out of home when my wife is logge...
My Question or Issue I have a premium account for our home. Quite often, I want to listen to a playlist out of home, but my wife is listening to the same playlist at home at th...
Regular
3923 Views
2 replies
0 likes
PlanPremiumCountry USA DeviceSamsung Galaxy S7Operating System My Question or Issue I was previously logged in to Spotify via Facebook, with a Premium monthly subscription.Today, I changed my email address on file with Spotify. Now I can't get in to ...
Plan Premium Country USA Device Samsung Galaxy S7 Operating System My Question or Issue I was previously logged in to Spotify via Facebook, with a Premium monthly subscri...
Community Legend
808 Views
3 replies
0 likes
PlanPremiumCountry United States DeviceiPhone 8, Roku, PCOperating System My Question or Issue I re-registered for Premium on January 29, 2019. On one day this past week, I noticed I was logged out from Spotify on all my devices and couldn't log back...
Plan Premium Country United States Device iPhone 8, Roku, PC Operating System My Question or Issue I re-registered for Premium on January 29, 20...
Community Legend
1064 Views
3 replies
2 likes
I closed down an email without realizing my Spotify account was linked to it and everything went fine for 3 days. Then I got logged out and realized what happened. I revived my old Gmail and it works just fine. Now when I try to use the reset passwor...
I closed down an email without realizing my Spotify account was linked to it and everything went fine for 3 days. Then I got logged out and realized what happened. I revived my&n...
Spotify Star
883 Views
3 replies
0 likes
