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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224480 Views
  • 733 replies
  • 70 likes
  • Account
  • 224480 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112476 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112476 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58959 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58959 Views
  • 61 replies
  • 8 likes

Solved!! Password reset emails are not arriving...H-e-l-p

PlanFree/PremiumCountry USADeviceiPhonePCWindows My Question or IssueHello - I have tried numerous times to reset my password, but the emails do not arrive in my inbox. I know I have the correct email address (I see it under my Account tab) and Spoti...

  • Casual Listener
  • Plan Free/Premium Country  USA Device iPhone PC Windows  My Question or Issue Hello - I have tried numerous times to reset my password, but the emails do not arrive in my inbox. I ...
  • DJ300
  • Casual Listener
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Double charged me for NINE MONTHS and I am having to beg to get the money back they took

I had a credit card that I just used for internet subscriptions. I had it on autopay because I trusted the companies that I gave my credit card number to. Since then, I have gone through all my credit card charges, trying to cut down on my monthly ex...

  • Casual Listener
  • I had a credit card that I just used for internet subscriptions.  I had it on autopay because I trusted the companies that I gave my credit card number to.     Since then, I have g...
  • osornios
  • Spotify Star
  • 28173 Views
  • 57 replies
  • 7 likes
  • 28173 Views
  • 57 replies
  • 7 likes

Superuser Contribution account and change of artist name

PlanPremiumCountrySwedenDevice Operating System My Question or Issue HELP!1.I need to change my emailadress, but the one i use i attach to another account - and I don't know how to solve it! My old on is *snip* - i want to change to *snip*, bur it's ...

  • Casual Listener
  •   Plan Premium Country Sweden Device   Operating System     My Question or Issue       HELP! 1. I need to change my emailadress, but the one i use i...
  • JulianA_Bogota
  • Roadie
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify, The bank transferred money twice from my account

PlanFreeCountry TurkeyDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferred 1 turkish lira money twice from my account. But spotify did not make me a premium.I ...

  • Casual Listener
  • Plan Free Country  Turkey Device Xiaomi mi5 Operating System Android   My Question or Issue  Spotify. The bank transferred money twice from my account. Spotify has transferre...
  • JulianA_Bogota
  • Roadie
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Carte cadeau validée mais compte pas chargé

Après avoir validé avec succès une carte cadeau de 30€ achetée en magasin, mon compte n'est toujours pas crédité plusieurs heures après. Hélas après validation confirmée j'ai jeté la carte. Que puis je faire?MerciFabien

  • Newbie
  • Après avoir validé avec succès une carte cadeau de 30€ achetée en magasin, mon compte n'est toujours pas crédité plusieurs heures après. Hélas après validation confirmée j'ai jeté la carte. Que puis ...
  • JulianA_Bogota
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get premium

Sooooo I went to go get the 3 months for 99 cents deal and it won’t let me get premium! i hope someone comes to help me because they are losing precious business here.

  • Newbie
  • Sooooo I went to go get the 3 months for 99 cents deal and it won’t let me get premium!   i hope someone comes to help me because they are losing precious business here.
  • ashleighnm02
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change Country

PlanFree/PremiumCountry AT My Question or IssueI can't change the country in my profile (to AT). The error says that my mail-address is already in use but I don't try to change it. I tried different Browsers and emptying the cache, but to no avail. A...

  • Visitor
  • Plan Free/Premium Country  AT   My Question or Issue I can't change the country in my profile (to AT). The error says that my mail-address is already in use but I don't try to change ...
  • user-removed
  • Not applicable
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Account Information

My Question or Issue Is it possible to change your existing spotify accounts email to something else. I currently have it set with my icloud email, however I want it to be set up with my GMail.

  • Newbie
  •   My Question or Issue  Is it possible to change your existing spotify accounts email to something else.  I currently have it set with my icloud email, however I want it to be set u...
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Solved!! Please let us login with a Microsoft account

I would like to use my Microsoft account to login to Spotify for two reasons:Improved security since it offers 2FAI would like to maintain less accounts.

  • Regular
  •   I would like to use my Microsoft account to login to Spotify for two reasons: Improved security since it offers 2FA I would like to maintain less accounts.
  • hansmbakker
  • Regular
  • 2107 Views
  • 3 replies
  • 0 likes
  • Login
  • 2107 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant log in in new Xiaomi Redmi

PlanFree DeviceXiaomi Redmi 5+ Operating SystemAndroid Nougat My Question or Issue Hey Just bought a new phone and cant login from it. In my old phone i was able to login, and also on the web. In my new phone I cant - it says nothing (not even bad pa...

  • Casual Listener
  • Plan Free   Device Xiaomi Redmi 5+   Operating System Android Nougat   My Question or Issue  Hey 🙂 Just bought a new phone and cant login from it. In my old phone i ...
  • mgxfk_g-0gnrg
  • Casual Listener
  • 923 Views
  • 2 replies
  • 0 likes
  • 923 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music stops playing intermittently

I've had spotify premium for a long time. However in the past few months I've been suffering from a very annoying issue. Every couple of songs the playback stops at the end of the song, however the play button itself does not change. The only way to ...

  • Regular
  • I've had spotify premium for a long time. However in the past few months I've been suffering from a very annoying issue. Every couple of songs the playback stops at the end of the song, however the p...
  • Chris
  • Spotify
  • 1308 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1308 Views
  • 3 replies
  • 0 likes

Superuser Contribution AYUDA PARA ACCEDER A MI CUENTA

He realizado el pago sin añadir un correo electrónico. Cómo puedo acceder a mi cuenta sin dicha información para cancelar la opción premium? Concepto Sposif ********** Ssockholm SE

  • Visitor
  • He realizado el pago sin añadir un correo electrónico. Cómo puedo acceder a mi cuenta sin dicha información para cancelar la opción premium? Concepto Sposif ********** Ssockholm SE
  • Julian
  • Moderator
  • 1269 Views
  • 1 replies
  • 0 likes
  • 1269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble linking Spotify Account back to Facebook

PlanPremiumCountryParaguayDeviceiPhone and Mac AirOperating SystemiOSMy Question or IssueCouple months ago I deactivated my Facebook account and when I wanted to listen to Spotify I had some troubles. I can't remember how, but I got a device number s...

  • Newbie
  • Plan Premium Country Paraguay Device iPhone and Mac Air Operating System iOS My Question or Issue Couple months ago I deactivated my Facebook account and when I wanted to listen to Spotify I...
  • Julian
  • Moderator
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium not working

I deleted my spotify app on my samsung s8 and re installed it cause it wasnt working and now i dont have the premium on my phone and ive tryed logging on with user name and facebook

  • Casual Listener
  • I deleted my spotify app on my samsung s8 and re installed it cause it wasnt working and now i dont have the premium on my phone and ive tryed logging on with user name and facebook
  • ofj-_t327n8ga
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Please someone is logged in and I can't get rid of them

Please I need help removing a device they won't get off my spotify and I have changed my password and everything.

  • Newbie
  •   Please I need help removing a device they won't get off my spotify and I have changed my password and everything. 
  • Luke
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
  • 247 Views
  • 1 replies
  • 0 likes

Account Help

How do I see My followers/following on my free account? There is no way to access it from my iPhone, and no buttons to click to lead me there.

  • Newbie
  •  How do I see My followers/following on my free account? There is no way to access it from my iPhone, and no buttons to click to lead me there.  
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant join my family account even everything is correct

PlanFreeCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue Hello,i wanted to join the family account of my family. I got an invitation, clicked on the link and gave my datas. Then i had to confirm that i am not a robot and then th...

  • Newbie
  • Plan Free Country  Germany Device PC Operating System Windows 10   My Question or Issue   Hello, i wanted to join the family account of my family. I got an invitation, clic...
  • Alfredo
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution E-mail

PlanFreeCountry Czech republicDevice(iPhone 7)Operating System(iOS 11.4) My Question or IssueI have a linked facebook account with a spotify account but does not want to change my email. Can you change it?

  • Newbie
  •   Plan Free Country  Czech republic Device (iPhone 7) Operating System (iOS 11.4)   My Question or Issue I have a linked facebook account with a spotify account but does no...
  • Alfredo
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution username login

i made an account on my pc with a username but i couldn't sign in with my chosen username on my phone and my phone app also won't show the artists i've followed (finally sign in with email) but my phone and laptop still could connect. basically every...

  • Newbie
  •  i made an account on my pc with a username but i couldn't sign in with my chosen username on my phone and my phone app also won't show the artists i've followed (finally sign in with email) but...
  • Alfredo
  • Roadie
  • 799 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Birthday is incorrect on Spotify. Correct on Facebook.

Created my Spotify account using Facebook. My birthday on Facebook is correct (and always has been, I've never edited it), but my birthday on Spotify is completely incorrect (day, month, year, all wrong). I can't edit it either. How can I fix this? A...

  • Newbie
  • Created my Spotify account using Facebook. My birthday on Facebook is correct (and always has been, I've never edited it), but my birthday on Spotify is completely incorrect (day, month, year, all wr...
  • Alfredo
  • Roadie
  • 503 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 503 Views
  • 1 replies
  • 0 likes