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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398860 Views
  • 950 replies
  • 107 likes
  • Account
  • 398860 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171676 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171676 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99137 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99137 Views
  • 68 replies
  • 10 likes

Somebody is Connecting to My Account

PlanPremium FamilyCountry USADevicePixel 1 My Question or Issue Somebody has been using my account without my permission for the last month. They connect through Spotify Connect, on a desktop device, presumably through my Wi-Fi network. I am unable t...

  • Casual Listener
  • Plan Premium Family Country  USA Device Pixel 1   My Question or Issue  Somebody has been using my account without my permission for the last month. They connect through Spotif...
  • Jose_M
  • Spotify Star
  • 439 Views
  • 4 replies
  • 2 likes
  • Account
    Security
  • 439 Views
  • 4 replies
  • 2 likes

Artist Profile still not found

PlanFree/PremiumCountry CanadaDeviceOnePlus 6Operating System(Android Oreo) My Question or Issue My single "candy" has released today, and users are still unable to search my name "Kalisway" and find my music. I am not sure why my artist profile is n...

  • Regular
  • Plan Free/Premium Country  Canada Device OnePlus 6 Operating System (Android Oreo)   My Question or Issue  My single "candy" has released today, and users are still unab...
  • Jose_M
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble finding account

Please is There someone who can help recovering my accountSince i got a new phone unable to log in So i went to check my mail cant find a mail of Spotify so i have to retrieve my account using my bank code of erase my Spotify account Thanks Kris

  • Newbie
  • Please is There someone who can help recovering my account Since i got a new phone unable to log in  So i went to check my mail cant find a mail of Spotify so i have to retrieve my account usi...
  • Jemi
  • Spotify Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • Account
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema al crear cuenta de artista

Hola, veran. El problema es que hace mucho envie una demo a un sello, ellos lo publicaron aqui en spotify, pero ahora al hacer mi cuenta de artista, me doy cuenta que ellos hicieron una o tal vez se haya hecho automaticamente (de eso no se) una cuent...

  • Newbie
  • Hola, veran.  El problema es que hace mucho envie una demo a un sello, ellos lo publicaron aqui en spotify, pero ahora al hacer mi cuenta de artista, me doy cuenta que ellos hicieron una o t...
  • Jemi
  • Spotify Legend
  • 709 Views
  • 1 replies
  • 1 likes
  • 709 Views
  • 1 replies
  • 1 likes

Superuser Contribution REEMBOLSO PAGO PREMIUM

Buenas tardes hoy compre un plan familiar premium, pero no recuerdo la direccion que puse al crear mi cuenta, ya cancele el servicio premium en menos de una hora y quiero saber como pedir mi reembolso? Espero su respuesta pronta, ya que no se donde m...

  • Newbie
  • Buenas tardes hoy compre un plan familiar premium, pero no recuerdo la direccion que puse al crear mi cuenta, ya cancele el servicio premium en menos de una hora y quiero saber como pedir mi reembols...
  • Jemi
  • Spotify Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add family member

I have added my son to Spotify, sendt invite to my email. When I click the "accept the invite" button I am sent to the Subscription page where I really can't do much because settings are correct. If I go for the Premium for Family manu he is added to...

  • Casual Listener
  •   I have added my son to Spotify, sendt invite to my email. When I click the "accept the invite" button I am sent to the Subscription page where I really can't do much because setting...
  • Guido
  • Spotify Legend
  • 419 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 419 Views
  • 3 replies
  • 0 likes

Superuser Contribution Username for facebook

I have a spotify account which uses facebook.Now in my new car I can only login with a username and password, how can I get them? Is it my facebook login? In addition the facebook information doesn't match my spotify informatie (no email is filled an...

  • Newbie
  • I have a spotify account which uses facebook. Now in my new car I can only login with a username and password, how can I get them? Is it my facebook login? In addition the facebook information doesn...
  • Jemi
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to claim a second artist page as manager?

HiI already have an artist page, but I am now going to mange an other artists page so I need to claim her artist profile. Regardless of which of the provided links i press in order to claim it I end up in my page instead of her. For instans I am usin...

  • Roadie
  • Hi I already have an artist page, but I am now going to mange an other artists page so I need to claim her artist profile. Regardless of which of the provided links i press in order to claim it I en...
  • Jemi
  • Spotify Legend
  • 1150 Views
  • 1 replies
  • 0 likes
  • Account
  • 1150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated albums

I've encountered that there are dublicate albums. Funny thing, when I go to the artist's profile, only one album appears. But both albums have different ID, and they appear when I click on the certain album.Here are examples: https://open.spotify.com...

  • Casual Listener
  • I've encountered that there are dublicate albums. Funny thing, when I go to the artist's profile, only one album appears. But both albums have different ID, and they appear when I click on the certai...
  • Jemi
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email address of family members changed without our knowledge

PlanFamily PremiumCountry TRDeviceİphone X for Doruk YilmazSamsung S8 for Gokce Gerekli Yilmaz Operating Systemios For Doruk YilmazAndroid for Gokce Gerekli Yilmaz My IssueI have a premium family account. One of my family member whose name is Gokce G...

  • Casual Listener
  • Plan Family Premium Country  TR Device İphone X for Doruk Yilmaz Samsung S8 for Gokce Gerekli Yilmaz Operating System ios For Doruk Yilmaz Android for Gokce Gerekli Yilmaz  My Is...
  • Peter
  • Spotify Legend
  • 332 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 332 Views
  • 2 replies
  • 0 likes

Superuser Contribution Common Device & Family Plan

I have the family plan. We have several devices that are used by multiple family member, e.g. family room, living room, garage, kitchen, etc. How do I set this up? Do I need to use one of the 6 'family accounts' for each device? That would quickly us...

  • Casual Listener
  •   I have the family plan.  We have several devices that are used by multiple family member, e.g. family room, living room, garage, kitchen, etc. How do I set this up? Do I need to use one ...
  • Peter
  • Spotify Legend
  • 402 Views
  • 2 replies
  • 0 likes
  • Account
  • 402 Views
  • 2 replies
  • 0 likes

Superuser Contribution Debit card was declined and it cancelled my Spotify Student

My debit card was recently compromised at a gas station and the card was cancelled. My bank had to send me a new card. Spotify attempted to take payment before I was able to update the card information. I updated my card information and thought it wa...

  • Newbie
  • My debit card was recently compromised at a gas station and the card was cancelled. My bank had to send me a new card. Spotify attempted to take payment before I was able to update the card informati...
  • Peter
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
  • 267 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution why the spotify not work in UAE

why the spotify not work in UAE PlanFreeCountry UAE DeviceiPhone 7 why the spotify not work in UAE.

  • Visitor
  • why the spotify not work in UAE     Plan Free Country  UAE   Device iPhone 7     why the spotify not work in UAE.  
  • Daisy
  • Spotify Legend
  • 3554 Views
  • 2 replies
  • 0 likes
  • Other
  • 3554 Views
  • 2 replies
  • 0 likes

Premium for Family Registered Address

PlanPremium for FamilyCountry MalaysiaDeviceIphone 7Plus & Lenovo LaptopOperating SystemIOS, Windows My Question or Issue How do i retrieve back my registered address during my registration for Family plan? i forgot which address it was

  • Newbie
  • Plan Premium for Family Country  Malaysia Device Iphone 7Plus & Lenovo Laptop Operating System IOS, Windows   My Question or Issue  How do i retrieve back my registered a...
  • jsannn
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

How to remove/un-verify and Artist page from my Spotify for Artists account?

PlanpremCountry CADeviceMac desktopOperating SystemmacOS 10.14 My Question or Issue I have a Spotify for Artists account on the website, which has connected and verified an Artist page on Spotify. This page should not be verified not do I want to be ...

  • Newbie
  • Plan prem Country  CA Device Mac desktop Operating System macOS 10.14   My Question or Issue  I have a Spotify for Artists account on the website, which has connected and ver...
  • Maxim
  • Spotify Star
  • 37625 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 37625 Views
  • 1 replies
  • 0 likes

Very frequent password reset requests

My Question or Issue Hi,Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam like this and I wonder whether someone is trying to access my...

  • Casual Listener
  • My Question or Issue  Hi, Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam l...
  • Billy-J
  • Spotify Star
  • 2853 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 2853 Views
  • 3 replies
  • 0 likes

My premium account will not sync

PlanPremiumCountry IsraelDeviceXiaomi 5SOperating SystemMIUI 9.6.1.0 My Question or Issue Hi,I've been using Spotify for several months now and since the app on my phone kept crashing I reinstalled the app.Now that the app was reinstalled I logged in...

  • Visitor
  • Plan Premium Country  Israel Device Xiaomi 5S Operating System MIUI 9.6.1.0   My Question or Issue  Hi, I've been using Spotify for several months now and since the app...
  • Billy-J
  • Spotify Star
  • 577 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 577 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Xbox One - Can't login

On the Xbox One when trying to login in, which won't let me, a box appears with a little flag symbol or something and a "Okay" button beneath it. What is wrong or what does this mean? Abroad 14 days? Ive been using Spotify for months and now I can't ...

  • Regular
  • On the Xbox One when trying to login in, which won't let me, a box appears with a little flag symbol or something and a "Okay" button beneath it. What is wrong or what does this mean? Abroad 14 days?...
  • xXIIViperzIIXx
  • Regular
  • 19023 Views
  • 44 replies
  • 23 likes
  • Account
    Free
    Login
  • 19023 Views
  • 44 replies
  • 23 likes

cannot change password

Hi! i was attempting to canghe my password since i notice some strange music in my history, but the link keep saying that ii could not recover my e-mail adress. I checker and the email is there in my account information but the link to reset the pass...

  • Newbie
  • Hi! i was attempting to canghe my password since i notice some strange music in my history, but the link keep saying that ii could not recover my e-mail adress. I checker and the email is there&...
  • iustinr
  • Composer
  • 388 Views
  • 2 replies
  • 1 likes
  • 388 Views
  • 2 replies
  • 1 likes