Got a new phone. Can not access old Spotify account

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Got a new phone. Can not access old Spotify account

user-removed
Not applicable

My Question or Issue

 

So I got a new phone yesterday, switched from an android to an iPhone. I had already factory reset my old phone before realizing I could not log into my Spotify account on the new phone. I guess I made a random email on google play and that’s what was used for Spotify on the android. I know the email, but cannot remember the password for the life of me. I pay premium and would really like to retrieve my account. Help! 

2 Replies

Re: Got a new phone. Can not access old Spotify account

user-removed
Not applicable

Anyone???

Re: Got a new phone. Can not access old Spotify account

Rock Star 6
Rock Star 6

Hey @user-removed Welcome to the Spotify Community!

 

Have you tried resetting your password? If not click on this link to reset your account.

Lastly heres a link to the support page about having problems logging in. 

 

Keep me posted!

Keanu_C

Keanu_CRock Star 6
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