Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4003 Views
0 replies
9 likes
Security

4003 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
460992 Views
974 replies
110 likes
Account

460992 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204406 Views
119 replies
117 likes
Account

1204406 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112410 Views
72 replies
12 likes
Account
Login
Premium

112410 Views
72 replies
12 likes

Superuser Contribution No puedo seguir amigos en facebook ni ver sus actividades

Buenas díasTengo una cuenta premium de spotify, he tratado de seguir a mis amigos en Facebook y ver sus activiades y no he podido, pese a que tengo vinculada mi cuenta de spotify con la de Facebook no he podido pues me sale "amigos encontrados 0", lo...

McGiu
Newbie
Buenas días Tengo una cuenta premium de spotify, he tratado de seguir a mis amigos en Facebook y ver sus activiades y no he podido, pese a que tengo vinculada mi cuenta de spotify con la de Facebook...
2018-12-28 5:52:36 PM
2019-01-05 12:02:41 PM
Peter
Spotify Legend
489 Views
1 replies
0 likes

489 Views
1 replies
0 likes

Superuser Contribution Got no daily mix yet

HelloI'm using Spotify for 6 weeks now, and I'm listening to music a lot. But till now, there's no daily mix or any mix shown in my library.I'm checking my "made for you" everyday but nothing till now!!PlanPremiumCountry EgyptDeviceHuawei mate 10 lit...

Kayfresh
Newbie
Hello I'm using Spotify for 6 weeks now, and I'm listening to music a lot. But till now, there's no daily mix or any mix shown in my library. I'm checking my "made for you" everyday but nothing til...
2019-01-02 2:06:54 PM
2019-01-05 11:36:40 AM
Guido
Spotify Legend
262 Views
2 replies
0 likes
Account
Other
Premium

262 Views
2 replies
0 likes

Solved!!Superuser Contribution NO DAILY MIX

Hello im suffering for a while now Contacted you on Twitter and online chat but still need help I've been using spotify since the end of 2016 so a pretty long time now In 17 of November 2018 i switched countries and i bought the premium plan Before d...

mohammad_radi
Casual Listener
Hello im suffering for a while now Contacted you on Twitter and online chat but still need help I've been using spotify since the end of 2016 so a pretty long time now In...
2019-01-01 9:56:47 PM
2019-01-05 11:24:48 AM
Guido
Spotify Legend
4398 Views
3 replies
1 likes
Account
Premium

4398 Views
3 replies
1 likes

Superuser Contribution no me deja entrar a mi cuenta

Hola!Me gustaría saber si podrían explicarme lo que sucedió con mi cuenta:1. Originalmente tengo mi cuenta vinculada con facebook, sin embargo al intentar ingresar con mi correo y mi contraseña de modo independiente, spotify me impide ingresar a meno...

sarah_say
Newbie
Hola! Me gustaría saber si podrían explicarme lo que sucedió con mi cuenta: 1. Originalmente tengo mi cuenta vinculada con facebook, sin embargo al intentar ingresar con mi correo y mi co...
2019-01-02 2:44:07 AM
2019-01-05 10:57:21 AM
Guido
Spotify Legend
746 Views
2 replies
0 likes
Account
Login
Security

746 Views
2 replies
0 likes

Account Hacked

Account name :zorn_ravenPlanPremium planCountry FranceDeviceiPhone 6s/DesktopOperating SystemiOS 11 My Question or IssueMy account was hacked, I detected this on the 31/12/2018.The hacker is using a G3312 phone.He changed my password and the mail att...

Zorni
Casual Listener
Account name : zorn_raven Plan Premium plan Country France Device iPhone 6s/Desktop Operating System iOS 11 My Question or Issue My account was hacked, I detected this on the...
2019-01-03 2:14:39 PM
2019-01-05 10:12:14 AM
OneByBoo
Roadie
422 Views
3 replies
0 likes
Account
Login
Premium
Security

422 Views
3 replies
0 likes

Weird Playlist Problem

PlanPremiumCountry Costa RicaDeviceHuawei P20Operating SystemAndroid Oreo My Question or Issue Why when i'm playing music from my playlist this appears next to it. And how do I get it off. (The "by: xxxxx")

AndrewGamezM219
Newbie
Plan Premium Country Costa Rica Device Huawei P20 Operating System Android Oreo My Question or Issue Why when i'm playing music from my playlist this appears next to...
2019-01-03 1:28:37 AM
2019-01-05 8:24:21 AM
Keanu_C
Community Legend
267 Views
1 replies
0 likes
Account
Other
Premium

267 Views
1 replies
0 likes

Superuser Contribution snip

My account was hacked this morning. I changed paswords immediatley and logged everyone out but my playlists are gone. A quick google for my email online and I've found 241 compromised emails and passwords for Spotify Premium accounts posted 18th Nov ...

Street5
Regular
My account was hacked this morning. I changed paswords immediatley and logged everyone out but my playlists are gone. A quick google for my email online and I've found 241 compromise...
2019-01-02 11:57:08 PM
2019-01-05 8:10:16 AM
Guido
Spotify Legend
417 Views
3 replies
0 likes
Other
Subscription

417 Views
3 replies
0 likes

Superuser Contribution Country Settings

My Question or Issue I just got back to Australia from overseas and need to change my country back to Australia to use Spotify but it isn’t showing up. What do I do? I don’t want to have to get premium just for this.

PrimeNeos
Newbie
My Question or Issue I just got back to Australia from overseas and need to change my country back to Australia to use Spotify but it isn’t showing up. What do I do? I don’t want to have to ge...
2018-12-21 6:12:30 AM
2019-01-05 7:50:43 AM
Peter
Spotify Legend
891 Views
9 replies
0 likes
Account
Free

891 Views
9 replies
0 likes

Solved!!Superuser Contribution Spotify not showed my profile picture and name

PlanPremiumCountry Turkey Operating SystemWindows 8 My Question or Issue My account connected facebook and two days ago my profile picture and my name disappeared. I log out and log in -again- but not fixed. Any ideas??

edanursoylu
Newbie
Plan Premium Country Turkey Operating System Windows 8 My Question or Issue My account connected facebook and two days ago my profile picture and my name disappeare...
2019-01-03 8:47:05 PM
2019-01-05 7:25:10 AM
Guido
Spotify Legend
469 Views
1 replies
1 likes
Account

469 Views
1 replies
1 likes

[Other] having a customer service to contact

Well it turns out that my account has been probably hacked and I want first to report it to Spotify and second I want my money back.There's no way to contact anymone in any manner. Aren't we premium customers enough valuable to have a single point of...

shackur
Newbie
Well it turns out that my account has been probably hacked and I want first to report it to Spotify and second I want my money back. There's no way to contact anymone in any manner. Aren't we...
2019-01-04 10:55:06 PM
2019-01-05 6:58:17 AM
Maxim
Spotify Star
309 Views
1 replies
0 likes
Other

309 Views
1 replies
0 likes

Solved!! Account Hacked

Last week while listen to music on my premium account the song stopped playing and something I didn’t queue started. When I stopped it a box popped up that said “You are listening on CPH1717” with the option to continue listening on that device or my...

Scumbalina
Regular
Last week while listen to music on my premium account the song stopped playing and something I didn’t queue started. When I stopped it a box popped up that said “You are listening on CPH1717” with th...
2019-01-05 1:16:40 AM
2019-01-05 6:57:35 AM
Maxim
Spotify Star
519 Views
1 replies
0 likes
Premium
Security

519 Views
1 replies
0 likes

Login issue - update location

Hello, Free user here. I am having an issue login-in at work from 1st of January. HQ is in London, but Spotify thinks I am in USA and made me update location in the profile to be able to login. I am guessing this is because we are entirely on Azure a...

SneakyRussian
Newbie
Hello, Free user here. I am having an issue login-in at work from 1st of January. HQ is in London, but Spotify thinks I am in USA and made me update location in the profile to be ab...
2019-01-04 12:00:52 PM
2019-01-05 6:30:00 AM
maryw1909
Casual Listener
4534 Views
2 replies
0 likes
Account
Free

4534 Views
2 replies
0 likes

[All Platforms][Browse] Allow to change country origin suggestions

PlanFree/PremiumCountry HungaryDeviceLetv My Question or Issue I opened account in England. After moving to Hungary Spotify thinks I'm abroad so I can't use it. Through google browser I could log in somehow but I have two country selections: us or Gr...

1115822450
Newbie
Plan Free/Premium Country Hungary Device Letv My Question or Issue I opened account in England. After moving to Hungary Spotify thinks I'm abroad so I can't use it....
2019-01-04 10:44:02 PM
2019-01-04 11:12:27 PM
Jose_M
Spotify Star
493 Views
1 replies
1 likes
Account

493 Views
1 replies
1 likes

new account

When I permanently close my old account will I still be able to connect my old facebook to the newly created account?

Nakonkate
Casual Listener
When I permanently close my old account will I still be able to connect my old facebook to the newly created account?
2019-01-04 7:51:30 PM
2019-01-04 9:30:32 PM
Nakonkate
Casual Listener
402 Views
2 replies
0 likes
Account

402 Views
2 replies
0 likes

playback issues on the premium account

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue we can’t seem to play music on multiple devices at the same time ?

finandsavy
Regular
Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue we can’t seem to play music on multiple device...
2019-01-02 10:22:05 PM
2019-01-04 9:28:15 PM
landonharris88
Composer
720 Views
7 replies
0 likes
Account

720 Views
7 replies
0 likes

Change username

Because my username (a_dizzle342) has an underscore in it, it won’t let me post my playlists onto the Spotify community. It keeps saying I provide an invalid url, even though the link is valid. https://open.spotify.com/user/a_dizzle342/playlist/4r1l6...

2s_sw4zg9-wdx
Casual Listener
Because my username (a_dizzle342) has an underscore in it, it won’t let me post my playlists onto the Spotify community. It keeps saying I provide an invalid url, even though the link is valid....
2019-01-04 3:22:50 PM
2019-01-04 6:33:55 PM
Maxim
Spotify Star
322 Views
1 replies
0 likes
Account

322 Views
1 replies
0 likes

Unable to change the country

I want to change the country associated with my free account since I recently moved to the Netherlands. On the "edit profile" page, I am given the United Kingdom as an option although I am physically located in the Netherlands (I am not using a VPN o...

user-removed
Visitor
I want to change the country associated with my free account since I recently moved to the Netherlands. On the "edit profile" page, I am given the United Kingdom as an option although I am physically...
2019-01-04 4:41:42 PM
2019-01-04 4:52:53 PM
OneByBoo
Roadie
219 Views
1 replies
0 likes
Account
Other

219 Views
1 replies
0 likes

Superuser Contribution Anmeldung

Hallo zusammen,ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen.Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich dem Link gefolgt und musste mich anmelden.An meinem Compu...

Rambo__Futuro
Casual Listener
Hallo zusammen, ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen. Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich de...
2019-01-02 4:40:44 PM
2019-01-04 3:49:26 PM
Guido
Spotify Legend
467 Views
3 replies
0 likes
Account

467 Views
3 replies
0 likes

Superuser Contribution Changing country settings

Hi,I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can only select The Netherlands. Can I still buy and use ...

Robin88
Regular
Hi, I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can ...
2019-01-02 1:41:51 PM
2019-01-04 3:45:28 PM
Guido
Spotify Legend
411 Views
3 replies
0 likes
Account
Premium

411 Views
3 replies
0 likes

AIDEZ MOI / HELP ME/ AJUDA

Hi, I have a problem... I was sure my account log was paol########@gmail.com and i bought spotify premiumbut since saturday, it tells me that i havent got Premium but my bank account shows me that spotify was paid.Maybe i took spotify premium in anot...

PaoloMOTA
Casual Listener
Hi, I have a problem... I was sure my account log was paol########@gmail.com and i bought spotify premium but since saturday, it tells me that i havent got Premium but my bank accoun...
2019-01-02 6:37:11 PM
2019-01-04 2:11:51 PM
Jose_M
Spotify Star
605 Views
3 replies
1 likes
Account

605 Views
3 replies
1 likes

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