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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554164 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131216 Views
74 replies
12 likes
I've been using my free spotify accoount for at least 1 year. Suddenly 4 days ago I found I was logged out and tried logging back in.And my user name "does not exist", suddenly it says my email adress which I've been recieving tons of emails from Spo...
I've been using my free spotify accoount for at least 1 year. Suddenly 4 days ago I found I was logged out and tried logging back in. And my user name "does not exist", suddenly it say...
Not applicable
11637 Views
2 replies
0 likes
English : Hello, my dear,For some time now I have been experiencing a problem with my Spotify applications on my PC.Before that all go for the better but now it is impossible for me to listen to certain titles. The titles are grey and not this spear....
English : Hello, my dear, For some time now I have been experiencing a problem with my Spotify applications on my PC. Before that all go for the better but now it is impossible for m...
Casual Listener
4951 Views
6 replies
0 likes
PlanFree CountryUK DeviceDesktop Operating SystemWindows 10 My Question or Issue For a week or so, Spotify stopped playing music that wasn't in my library. I would have to reinstall Spotify for it to start playing music outside my library again, but ...
Plan Free Country UK Device Desktop Operating System Windows 10 My Question or Issue For a week or so, Spotify stopped playing music that wasn't in my l...
Casual Listener
1202 Views
2 replies
0 likes
PlanPremiumCountry UKDeviceiPhone; Morotola Android; Heos speakerOperating SystemiOS 10; Android My Question or Issue I have an iPhone signed into Spotify and my husband has a Motorola. We generally use the account through a Heos speaker. Everything ...
Plan Premium Country UK Device iPhone; Morotola Android; Heos speaker Operating System iOS 10; Android My Question or Issue I have an iPhone signed into Spotify and...
Regular
4060 Views
11 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy WatchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have tried for a whole week to try and sigh in to spotify on my new Galaxy watch. i have tried all the things i have read...
Plan Free/Premium Country Device Samsung Galaxy Watch Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have tried for a whole week to...
Newbie
2093 Views
3 replies
0 likes
Hay alguien usando mi cuenta de spotify, aún no restablesco la clave, pero alguien eliminó mis playlists y estuvo usando mi cuenta y desconfiguró todo. Busqué si había un servicio al cliente o algo similar, pero nada, este fue el unico sitio donde vi...
Hay alguien usando mi cuenta de spotify, aún no restablesco la clave, pero alguien eliminó mis playlists y estuvo usando mi cuenta y desconfiguró todo. Busqué si había un servicio al cliente o algo s...
Casual Listener
786 Views
3 replies
0 likes
PlanPremiumCountryFinlandDevicePC & Honor8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI! o/I think my account name has been suddenly changed to this odd jumble of numbers and letters. (see attachments) I can remember...
Plan Premium Country Finland Device PC & Honor8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI! o/ I think my account name has been ...
Community Legend
1363 Views
3 replies
0 likes
In January 2017, I had my Spotify account linked through iTunes and paid through it. That link stopped working for Spotify as it is no longer supported, now you have to pay directly to Spotify.So in February 2017 I started paying 99kr / month for my ...
In January 2017, I had my Spotify account linked through iTunes and paid through it. That link stopped working for Spotify as it is no longer supported, now you have to pay directly to Spotify. So i...
Casual Listener
366 Views
2 replies
0 likes
My Question or Issue I have a premium account for our home. Quite often, I want to listen to a playlist out of home, but my wife is listening to the same playlist at home at the same time. Spotify won’t let me listen out of home when my wife is logge...
My Question or Issue I have a premium account for our home. Quite often, I want to listen to a playlist out of home, but my wife is listening to the same playlist at home at th...
Regular
3929 Views
2 replies
0 likes
PlanPremiumCountry USA DeviceSamsung Galaxy S7Operating System My Question or Issue I was previously logged in to Spotify via Facebook, with a Premium monthly subscription.Today, I changed my email address on file with Spotify. Now I can't get in to ...
Plan Premium Country USA Device Samsung Galaxy S7 Operating System My Question or Issue I was previously logged in to Spotify via Facebook, with a Premium monthly subscri...
Community Legend
811 Views
3 replies
0 likes
PlanPremiumCountry United States DeviceiPhone 8, Roku, PCOperating System My Question or Issue I re-registered for Premium on January 29, 2019. On one day this past week, I noticed I was logged out from Spotify on all my devices and couldn't log back...
Plan Premium Country United States Device iPhone 8, Roku, PC Operating System My Question or Issue I re-registered for Premium on January 29, 20...
Community Legend
1066 Views
3 replies
2 likes
I closed down an email without realizing my Spotify account was linked to it and everything went fine for 3 days. Then I got logged out and realized what happened. I revived my old Gmail and it works just fine. Now when I try to use the reset passwor...
I closed down an email without realizing my Spotify account was linked to it and everything went fine for 3 days. Then I got logged out and realized what happened. I revived my&n...
Spotify Star
884 Views
3 replies
0 likes
PlanFree CountryUnited States DeviceHP Notebook 17-x116dx Operating SystemWindows 10 My Question or IssueInitially, when I was listening to my Daily Mixes on my desktop app, some songs were not playing at all and were blank. In the playlist, some of ...
Plan Free Country United States Device HP Notebook 17-x116dx Operating System Windows 10 My Question or Issue Initially, when I was listening to my Dail...
Casual Listener
1249 Views
5 replies
2 likes
I'm a free user located abroad but using a VPN to be located, virtually, in the US. Account was working fine (for over a month), then suddenly logged me out and says "error code 408" and "you're not logging in from you the location in your profile/go...
I'm a free user located abroad but using a VPN to be located, virtually, in the US. Account was working fine (for over a month), then suddenly logged me out and says "error code 408" and "you...
Spotify Star
1017 Views
1 replies
0 likes
Basically, this morning I woke up, checked my spotify and noticed that all my playlists had disappeared, and it looks as though they were deleted. Is there any way I can get them back as it looks as though I may have been hacked. PlanFree/PremiumCoun...
Basically, this morning I woke up, checked my spotify and noticed that all my playlists had disappeared, and it looks as though they were deleted. Is there any way I can get them back as it looks as ...
Spotify Legend
453 Views
1 replies
0 likes
Hello evereveryone im having issues logging into my artist profile because the email is linked to Facebook. How can I fix this issue so I can reset my artist profile password because I don't know it Free/Premium
Hello evereveryone im having issues logging into my artist profile because the email is linked to Facebook. How can I fix this issue so I can reset my artist profile password because I don't know it ...
Spotify Legend
363 Views
1 replies
0 likes
PlanPremiumCountryPolandDevice(iPhone 7/PC)Operating System(iOS 12, Windows 7) My Question or IssueHi, just wanted to add my child to PremiumPlan, sent him an invite, but can’t register his account. All needed info (names, dob, email) is provided but...
Plan Premium Country Poland Device (iPhone 7/PC) Operating System (iOS 12, Windows 7) My Question or Issue Hi, just wanted to add my child to PremiumPlan, sent him an invite, &n...
Spotify Star
553 Views
1 replies
0 likes
PlanFree CountryHungary DeviceSamsung j5 2017 & Acer predator helios 300Operating SystemAndroid 8.1.0 & Win10 (pc) My Question or Issue Yesterday, I was listening to music on my PC, when It just stopped, I went to the page, and It said "Log in or Reg...
Plan Free Country Hungary Device Samsung j5 2017 & Acer predator helios 300 Operating System Android 8.1.0 & Win10 (pc) My Question or Issue Yest...
Spotify Star
567 Views
1 replies
0 likes
Hello, this is just a simple question but I just requested an agent (live chat) to delete my account and they told me that they were able to do it. However, I tried checking my account with my other account and it seems to still be on spotify and I w...
Hello, this is just a simple question but I just requested an agent (live chat) to delete my account and they told me that they were able to do it. However, I tried checking my...
Casual Listener
620 Views
2 replies
0 likes
Say if I went into Settings > Music quality and set the downloaded songs quality st to ‘high’, if I go onto another device logged into the same premium account, will the settings be changed to sync with the first device?
Say if I went into Settings > Music quality and set the downloaded songs quality st to ‘high’, if I go onto another device logged into the same premium account, will the settings be changed to syn...
Community Legend
925 Views
1 replies
0 likes
