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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554184 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131216 Views
74 replies
12 likes
Plan: Premiumcanada Device: iPhone 6S Operating SystemIOS 12.1.4 hey so I got my premium subscription through my mobile service provider (Fido) and the first 6 months were free with the Premium version. I am now paying the 9.99$ a month on my Fido Bi...
Plan: Premium canada Device: iPhone 6S Operating System IOS 12.1.4 hey so I got my premium subscription through my mobile service provider (Fido) and the fi...
Community Legend
419 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceHuawei P20 lite Operating SystemAndroid My Question or IssueI have Spotify Premium for over a year now and I always could listen to downloaded albums even when I was offline. Since the update on the 06.02.19 came out, ...
Plan Premium Country Germany Device Huawei P20 lite Operating System Android My Question or Issue I have Spotify Premium for over a year now and I always could li...
Casual Listener
555 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone 7Operating SystemiOS 10 My Question or IssueSince the recent update it makes it almost impossible to remove songs from a playlist on your iPhone. It used to show in green which song was playing so that you...
Plan Premium Country United States Device iPhone 7 Operating System iOS 10 My Question or Issue Since the recent update it makes it almost impossible to remove songs from a pla...
Casual Listener
2458 Views
2 replies
2 likes
PlanPremiumCountry: USDeviceiPhone 8Operating SystemiOS 10 My Question or IssueOn desktop and on my phone, Discover Weekly will crash all of Spotify immediately upon opening. I look forward to these playlists. Any idea?
Plan Premium Country: US Device iPhone 8 Operating System iOS 10 My Question or Issue On desktop and on my phone, Discover Weekly will crash all of Spotify immediately upon openi...
Spotify Legend
2005 Views
6 replies
0 likes
Plan: FreeCountry: USDevice: iPhone SE App, desktop browser (Windows 10), desktop app (Windows 10)My Question or Issue: Hello! Yesterday evening, my normal Spotify account (the account I'm posting on is not the one stuck) required me to re-log in, an...
Plan: Free Country: US Device: iPhone SE App, desktop browser (Windows 10), desktop app (Windows 10) My Question or Issue: Hello! Yesterday evening, my normal Spotify account (t...
Spotify Star
1265 Views
4 replies
0 likes
I have a Premium account linked to a Facebook account that no longer exists. I can not connect to spotify anymore. how to do ? thank you
I have a Premium account linked to a Facebook account that no longer exists. I can not connect to spotify anymore. how to do ? thank you
Spotify Legend
618 Views
4 replies
0 likes
PlanFree/PremiumCountry My Question or Issue My app opens by itself and plays music I don't like. I listen to metal and the app will open itself up and play justJu beiber or Drake. Really annoying.
Plan Free/Premium Country My Question or Issue My app opens by itself and plays music I don't like. I listen to metal and the app will open itself up and play justJu beiber or Drake...
Community Legend
387 Views
1 replies
0 likes
I want to login on spotify (tried phone and desktop), my password is not recognized, so I want to reset it. I get the following message (dutch):De gebruikersnaam of het e-mailadres dat je hebt opgegeven kan niet worden gekoppeld aan een actieve Spoti...
I want to login on spotify (tried phone and desktop), my password is not recognized, so I want to reset it. I get the following message (dutch): De gebruikersnaam of het e-mailadres dat je hebt op...
Spotify Star
1447 Views
1 replies
0 likes
PlanFreeCountryCyprus DeviceRazer Blade 15Operating SystemWindows 10 My Question or IssueHey there, I've just recently moved to Cyprus and have been using Spotify very often abroad as I move frequently (being a digital nomad). Last time was in 2018 w...
Plan Free Country Cyprus Device Razer Blade 15 Operating System Windows 10 My Question or Issue Hey there, I've just recently moved to Cyprus and have been using Spotify very o...
Spotify Legend
33268 Views
5 replies
3 likes
EnglishHi, I have a problem with Spotify security ...Today is the second time I find another device that I do not know, so my profile has been hacked, also I am also logged in with Facebook, I hope they do not even take that password.However there is...
English Hi, I have a problem with Spotify security ... Today is the second time I find another device that I do not know, so my profile has been hacked, also I am also logged in with Facebook...
Spotify Legend
3765 Views
2 replies
1 likes
Help me please!! I have an old account that is a premium account and it's not set up with a username I never would have created (I looked up the username through my laptop). I'm assuming that username was created through me creating my account with F...
Help me please!! I have an old account that is a premium account and it's not set up with a username I never would have created (I looked up the username through my laptop). I'm assuming that ...
Not applicable
593 Views
2 replies
0 likes
Hi! I am Fatih Dalgıç. I can not use my premium account dghfatih gmail I forget spotify password and e mail password. Please help me.. I am paying money every month and I can not use my account((( I want to cancel my account. My account is: dghfatih ...
Hi! I am Fatih Dalgıç. I can not use my premium account dghfatih gmail I forget spotify password and e mail password. Please help me.. I am paying money every month and I can not use ...
Roadie
368 Views
1 replies
0 likes
PlanFreeCountryPhilippinesDeviceRedmi 6aOperating SystemAndroid Oreo My Question or IssueOn our artist account, we had a duplicate of our song Binibini. How can we remove the duplicate? Please help us to fix the problem asap.
Plan Free Country Philippines Device Redmi 6a Operating System Android Oreo My Question or Issue On our artist account, we had a duplicate of our song Binibini. How can we remov...
Roadie
417 Views
1 replies
0 likes
As a practical matter, the "Updates to Terms and Conditions of Use" email is useless to me, and I suspect just about everyone else who doesn't want to read the whole thing. What should be offered us is a separate listing of the changes, or at least t...
As a practical matter, the "Updates to Terms and Conditions of Use" email is useless to me, and I suspect just about everyone else who doesn't want to read the whole thing. What should be offered us ...
Regular
574 Views
2 replies
0 likes
Ao trocar de cartão o Spotify realizou uma cobrança de R$ 10,00. Fui pesquisar e pelo forúm descobri que essa cobrança era um processo normal e depois de 1 a 3 dias esse dinheiro era devoldido. Mas eu troquei de cartão no domingo e até agora dinheiro...
Ao trocar de cartão o Spotify realizou uma cobrança de R$ 10,00. Fui pesquisar e pelo forúm descobri que essa cobrança era um processo normal e depois de 1 a 3 dias esse dinheiro era devoldido. Mas e...
Casual Listener
691 Views
1 replies
0 likes
boa noite,fiz um plano familia e nao consigo adicionar um membro da familia. Ja tive esse mesmo plano, com essas mesmas pessoas, mas o pagamento atrasou e tive que mudar de cartao de credito cadastrado no spotfy e reeadicionar todos os membros novame...
boa noite, fiz um plano familia e nao consigo adicionar um membro da familia. Ja tive esse mesmo plano, com essas mesmas pessoas, mas o pagamento atrasou e tive que mudar de...
Spotify Star
969 Views
5 replies
0 likes
PlanPremiumCountryCanada Device(iPhone 7 amd 6S)Operating System(iOS 10) My Question or IssueMy plan is associated with Rogers, I recently got an SMS stating effective Feb.13 my spofity won't work, and I need to update the bill payment method and I d...
Plan Premium Country Canada Device (iPhone 7 amd 6S) Operating System (iOS 10) My Question or Issue My plan is associated with Rogers, I recently got an SMS stating effective...
Community Legend
708 Views
1 replies
0 likes
PlanPremiumCountry USDeviceS8+Operating System My Question or Issue I updated my name on my facebook account, my Spotify account is linked with my facebook, I logged out & back in to my Spotify account, but Spotify still shows my old facebook name?
Plan Premium Country US Device S8+ Operating System My Question or Issue I updated my name on my facebook account, my Spotify account is linked with my facebook, I...
Spotify Star
577 Views
1 replies
0 likes
My dad have been using my Spotify (premium) account for a couple years and he recently decided to register his own account. However he wants all the music he collected these years on my account be transferred to his new account. Is this transfer poss...
My dad have been using my Spotify (premium) account for a couple years and he recently decided to register his own account. However he wants all the music he collected these years on my account be tr...
Spotify Legend
35617 Views
3 replies
2 likes
I've already disconnected Facebook from my account months ago but I STILL see my Facebook profile picture on my Discover Weekly. I would really like this removed/fixed. Also, now that I'm thinking about it, I'm still able to "Login through facebook" ...
I've already disconnected Facebook from my account months ago but I STILL see my Facebook profile picture on my Discover Weekly. I would really like this removed/fixed. Also, now that I'm thinking ab...
Spotify Legend
1074 Views
3 replies
0 likes
