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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I am from Portugal and recently moved to Brazil. I have the free account and I am not being able to change the country to Brazil.
Fiz o pagamento, via cartão de crédito, do meu plano premium, porém aparece "Premium em Pausa" e não consigo acessar o spotify. A cobrança já ocorreu no meu cartão.O que faço?
I'm trying to pay with a Skrill prepaid mastercard, but it keeps saying that my country is mismatching. I already tried switching it to UK, but the error keeps occuring. I never had any problems paying with this card. I though then I'll buy a 10 euro...
I (at the suggestion of my fiance) decided to create a spotify account. Upon trying to create an account when I had to input my email it was already used. I figured it was obviously linked to my email so I reset the password and logged in. In the fav...
Hi,I am a student in the UK and have been using Spotify premium for student since October 2017. This month my payment failed becaue my card has been replaced. So I made a payment this morning with a new payment method and was charged £14.99. I was so...
PlanPremiumCountry The NetherlandsDeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I have a family premium account, so I should be able to listen to songs without internet, but I can’t. I can only listen to the songs I downloaded.
Hello, When I try to invite a family member, the invitation comes to the e-mail adress I send it to. Here is no problem. But when he accepts it, it changes into another (maybe old or never used) mail adress. The mail adress it changes to can't be acc...
Hey, I cant change my country in Account settings. I live in Germany but my Spotify Account is Netherlands. I'm Premium User and I have a Samsung Galaxy S9.Thanks for help.
I tried loging in today and i was prompted with a message "a firewall may be blocking spotify, Please update your frewall to allow spotify. additionaly you can try changing the currentely used proxy settings ( error code : 17 )"I know all my password...
PlanPremiumCountry NLDeviceIphone 7Operating System(iOS 10, macOS My Question or Issue I really would like to change the general username with random letters and numbers to a personal username so friends can search for me etc. But I can't find an opt...
PlanFreeCountry United StatesDeviceHappens on any deviceOperating SystemiOS My Question or Issue I'm trying to log into Spotify with my username, but it always says that it's incorrect. I noticed how it says that my username is a bunch of random char...
PlanPremiumCountry USDevice(iPhone 10) My Question or IssueIve been charged the 9.99 subscription fee twice for the past few months and would like to fix this issue. Please advise how to contact customer service, I do not have a twitter account.
PlanPremium My Question or IssueOn Jan 25 2018 somebody deleted my playlist. I have noticed one week after and did a password reset. All my playlists were gone. In the restore playlist panel I can restore a few playlists but not all. The most importa...
I just discoverd I got a lot of followers to my user account on Spotify. I'm not linked to Facebook with this account. What does it mean for me as a user to have many followers? How can I share things with my followers as a user?
PremiumCountry Brazil DeviceSansungOperating SystemWindows 10 My Question or IssueOlá, meu nome de usuário não aparece na busca de perfis. Seria possível corrigir isso? Obrigada ; )
So i have a Facebook created account, i want a new account that’s only on Spotify and I want to keep all my playlists but I also want this new account to use the same mail as the old is there anyway to do this?
I’m working on becoming a Spotify rockstar. I looked at the page for it and it said to make at least 10 posts and then I’ll get a email to further the process. My profile says I’ve made at least 10 posts but I haven’t gotten an email yet. Is there so...
PlanPremiumCountryBrazil Operating SystemUbuntu and AndroidMy Question or IssueI already unlincked my facebook account in the settings, but the picture hasn't changed yet. I would like to have it removed.PS: I deleted my facebook account months ago.
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I have been a member for about 2 years now and this entire time I have been connected to facebook up until recently where I want to disconne...
PlanPremiumCountry Device(Xiaomi Redmi 5 Plus)Operating System(Android Nougat) My Question or IssueMy premium account seems to not even exist. It won't accept password or send link to my email. I was even able to create a new account with that email ...