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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332956 Views
  • 889 replies
  • 105 likes
  • Account
  • 332956 Views
  • 889 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147366 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147366 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85759 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85759 Views
  • 68 replies
  • 9 likes

Cannot access account

I cannot log into my account. I've tried every email I know but none are linked to my premium account. How can I get in if I don't remember the email? Can I use name and password? It says the username I was using was not an active account either, eve...

  • Newbie
  • I cannot log into my account. I've tried every email I know but none are linked to my premium account. How can I get in if I don't remember the email? Can I use name and password?  It says the u...
  • songassistant
  • Composer
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the password for that old account, the only thing I do k...

  • Newbie
  • I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the p...
  • songassistant
  • Composer
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
  • 436 Views
  • 1 replies
  • 0 likes

Problema para entrar en paquete familiar

Hola mi nombre es Cesar Huerta de Ciudad Tampico, Tamaulipas, Mexico escribo buscando tu ayuda, porque mi familia me invito a el paquete familiar de la casa la prima vez todo bien no paso ningun problema entre sin detalles pero a el paso de un mes ap...

  • Newbie
  • Hola mi nombre es Cesar Huerta de Ciudad Tampico, Tamaulipas, Mexico escribo buscando tu ayuda, porque mi familia me invito a el paquete familiar de la casa la prima vez todo bien no paso ningun prob...
  • Jose_M
  • Spotify Star
  • 903 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 903 Views
  • 1 replies
  • 1 likes

can't get 30 days trial on spotify

i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't i would love for some help

  • Newbie
  • i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't 😕 i w...
  • songassistant
  • Composer
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Family Plan change

PlanPremiumCountryCanada My Question or Issue Hello,I'm interested in changing from Premium to a Family Plan, but I have payed for a year's subscription in advance through a promotion. Is there a way to integrate my current prepaid year with changing...

  • Casual Listener
  •   Plan Premium Country Canada    My Question or Issue   Hello, I'm interested in changing from Premium to a Family Plan, but I have payed for a year's subscription in adv...
  • songassistant
  • Composer
  • 265 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 265 Views
  • 1 replies
  • 0 likes

How do I go about deleting an account if I don’t remember the username or password

My Question or Issue: I’m still being charged the monthly payment but don’t remember my username or password.

  • Visitor
  • My Question or Issue: I’m still being charged the monthly payment but don’t remember my username or password.  
  • songassistant
  • Composer
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
  • 349 Views
  • 1 replies
  • 0 likes

My songs and playlists are gone

PlanPremiumCountryUsa DevicePixel 2Operating SystemWindows 10 My Question or IssueMy account wouldn't stay logged In on my computer or phone recently and then wouldn't let me log in at all on my phone. I down loaded rhr app again and reset my passwor...

  • Casual Listener
  •   Plan Premium Country Usa   Device Pixel 2 Operating System Windows 10   My Question or Issue My account wouldn't stay logged In on my computer or phone recently and then ...
  • Loxer
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 377 Views
  • 1 replies
  • 0 likes

delete my account

I have a problem with my spotify... I have two different accounts for one email adress and i want to delete one of them, but i never recieve the email where i can verify this, yes i have cheked my spam box. Can you please help me?

  • Visitor
  • I have a problem with my spotify... I have two different accounts for one email adress and i want to delete one of them, but i never recieve the email where i can verify this, yes i have cheked my sp...
  • Billy-J
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Help me pls

I bought today with PayPal Premium for 99 centsits not possible

  • Casual Listener
  • I bought today with PayPal Premium for 99 cents its not possible
  • Billy-J
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Whos charging on my bosses card?

My boss has an account but gets charget twice but only has one account. HELP!!!!!!

  • Newbie
  • My boss has an account but gets charget twice but only has one account. HELP!!!!!!
  • Billy-J
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Stolen account

My account was made automaticaly when I released a track with a friend. I didn't have access to it, I didn't understand why. Later on, a group released an album on my account with my name, and changed the profile pic to there's. My music is still the...

  • Newbie
  • My account was made automaticaly when I released a track with a friend. I didn't have access to it, I didn't understand why. Later on, a group released an album on my account with my name, ...
  • Billy-J
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

I pay but I don’t have premium

Spoiler (Highlight to read)I pay 0,99€ for the new for the offer that finish on 31/12 (two times so I pay 2€ ) but I don’t have premium I pay 0,99€ for the new for the offer that finish on 31/12 (two times so I pay 2€ ) but I don’t have premium

  • Newbie
  • I pay 0,99€ for the new for the offer that finish on 31/12 (two times so I pay 2€ ) but I don’t have premium 
  • Billy-J
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

spotify account cancel

I keep getting charged every month for spotify, but when i log in i see that i have spotify free. So, i think i may have an old spotify account registrated on an old e-mail adress. I dont know the log-in information on this old e-mail. I no longer us...

  • Newbie
  • I keep getting charged every month for spotify, but when i log in i see that i have spotify free. So, i think i may have an old spotify account registrated on an old e-mail adress. I dont know the lo...
  • Billy-J
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 430 Views
  • 1 replies
  • 0 likes

Account hacked

Hello, My spotify account is hacked, they changed all the personal info, accept the credit card ofcourse.. i cant fill in a form because they've also changed the e-mail adres. can only still log in with facebook but can't change the info. ive send a ...

  • Newbie
  • Hello,   My spotify account is hacked, they changed all the personal info, accept the credit card ofcourse.. i cant fill in a form because they've also changed the e-mail adres. can only still...
  • Billy-J
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
  • 270 Views
  • 1 replies
  • 0 likes

Forgot password

I forgot my Spotify password and the email password I used to create my account . Is there any way to recover my password?

  • Newbie
  • I forgot my Spotify password and the email password I used to create my account . Is there any way to recover my password?
  • Billy-J
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 293 Views
  • 1 replies
  • 0 likes

Charged $10.18 instead of $9.90

Hi,All my receipt show $9.90 per month but I am always charged $10.18Not a big deal but how come?Thanks,

  • Newbie
  • Hi, All my receipt show $9.90 per month but I am always charged $10.18 Not a big deal but how come? Thanks,
  • Billy-J
  • Spotify Star
  • 585 Views
  • 1 replies
  • 0 likes
  • Account
  • 585 Views
  • 1 replies
  • 0 likes

c ancel subscription to spotify premium

I have some accounts that run Spotify premium, and I want to cancel the subscription, I have the Spotify banking account codes, how do I find them?

  • Casual Listener
  • I have some accounts that run Spotify premium, and I want to cancel the subscription, I have the Spotify banking account codes, how do I find them? 
  • Billy-J
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 463 Views
  • 1 replies
  • 0 likes

Still being charged

I canceled my premium 4 months ago and I'm still being charged. I'm so frustrated that no one has helped me; I don't want to keep paying this!

  • Casual Listener
  • I canceled my premium 4 months ago and I'm still being charged. I'm so frustrated that no one has helped me; I don't want to keep paying this! 
  • Billy-J
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Account Hacked

My account was hacked somehow and now they have changed all of my information so I cannot log back in and change anything or cancel my account. I really need some help so they can’t get ahold of any credit card information please Thanks

  • Newbie
  • My account was hacked somehow and now they have changed all of my information so I cannot log back in and change anything or cancel my account. I really need some help so they can’t get ahold of any ...
  • Billy-J
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! can't see the left menu bar

Hi, I can't see the left menu bar (web browser) and therefore can't retrieve my receipts. Who knows how to get there?

  • Visitor
  • Hi, I can't see the left menu bar (web browser) and therefore can't retrieve my receipts. Who knows how to get there?
  • Billy-J
  • Spotify Star
  • 1323 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1323 Views
  • 3 replies
  • 0 likes