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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382297 Views
  • 918 replies
  • 107 likes
  • Account
  • 382297 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166281 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166281 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96963 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96963 Views
  • 68 replies
  • 10 likes

Can't Change Account Country

Hello, I am trying to change my account country from Japan to Canada. I believe the error occured because I currently live in Japan; but my payment method is Canadian, so it's made it rather difficult to pay for Premium. Is it possible to swap my acc...

  • Newbie
  • Hello,   I am trying to change my account country from Japan to Canada. I believe the error occured because I currently live in Japan; but my payment method is Canadian, so it's made it rather...
  • Jose_M
  • Spotify Star
  • 573 Views
  • 7 replies
  • 1 likes
  • Account
  • 573 Views
  • 7 replies
  • 1 likes

Superuser Contribution Starred Songs deleted

PlanPremiumUK My Question or Issue User of Spitfy since c2009 - and have been starring (and then saving) songs throughout the whole period. However, my saved songs now only go back to 2014 - essentially deleting more than half of my saved music colle...

  • Casual Listener
  • Plan Premium UK   My Question or Issue  User of Spitfy since c2009 - and have been starring (and then saving) songs throughout the whole period. However, my saved songs now only go bac...
  • Guido
  • Spotify Legend
  • 365 Views
  • 6 replies
  • 0 likes
  • Other
    Premium
  • 365 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unknown Devices on my account

PlanFreeCountry GermanyDevicemanyOperating SystemAndroid, Windows 10 My Question or Issue I have unkown devices on my account. Someone is using my account. But i canged my Passwort on facebook becuse i am using the facebook login. I dont know what to...

  • Casual Listener
  • Plan Free Country  Germany Device many Operating System Android, Windows 10   My Question or Issue  I have unkown devices on my account. Someone is using my account. But i ca...
  • Guido
  • Spotify Legend
  • 332 Views
  • 4 replies
  • 0 likes
  • Account
  • 332 Views
  • 4 replies
  • 0 likes

Old username/new username - HELP

I have been using the same username and account profile for YEARS. Now all of the sudden I have a number for a username, but none of my saved playlists or anything transferred to this new username. I'm confused and need help.Thank you. Macbook Airiph...

  • Visitor
  •   I have been using the same username and account profile for YEARS.  Now all of the sudden I have a number for a username, but none of my saved playlists or anything transferred to this n...
  • Regular
  • 1320 Views
  • 7 replies
  • 0 likes
  • Login
  • 1320 Views
  • 7 replies
  • 0 likes

Why can't my friends follow me back?

I logged in with facebook, and I can find and follow my contacts perfectly and they can see I follow them; however, when they try to follow me back, they just can't, the follow button in my profile doesn't seem to work, when they click it, it shows "...

  • Newbie
  • I logged in with facebook, and I can find and follow my contacts perfectly and they can see I follow them; however, when they try to follow me back, they just can't, the follow button in my profile d...
  • jcln
  • Regular
  • 623 Views
  • 3 replies
  • 0 likes
  • Account
  • 623 Views
  • 3 replies
  • 0 likes

Username not correct even after signing out of Facebook

PlanPremiumCountryUSA DeviceiPhone 6+, Macbook Pro 2017Operating SystemiOS 10.14 I've recently signed up for a paid account. Username: jacktonerecords. I signed into my personal facebook once and have disconnected that from the account. No matter wha...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 6+, Macbook Pro 2017 Operating System iOS 10.14   I've recently signed up for a paid account. Username: jacktonerecords. I signed into my ...
  • jacktonerecords
  • Casual Listener
  • 256 Views
  • 5 replies
  • 1 likes
  • Account
  • 256 Views
  • 5 replies
  • 1 likes

Lost spotify account

PlanFreeCountry RomaniaDevicePCOperating SystemWindows 10 My Question or Issue So I logged in with my account on my phone, played some songs and then noticed that all my friends are gone, playlists and my name got randomized. After that I asked a fri...

  • Visitor
  • Plan Free Country  Romania Device PC Operating System Windows 10   My Question or Issue  So I logged in with my account on my phone, played some songs and then noticed that a...
  • Jose_M
  • Spotify Star
  • 204 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 204 Views
  • 1 replies
  • 1 likes

Homepage problem

PlanFreeCountry TurkeyDeviceSamsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or Issue I have a free account. My homepage is unable. It can't open.

  • Casual Listener
  •   Plan Free Country  Turkey Device Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue  I have a free account. My homepage is unable. It can't open.
  • xEKINGx
  • Casual Listener
  • 178 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 178 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Account Hacked

I originally signed up with Facebook. Someone hacked my account and changed the underlying email associated with my account. So now, I am unable to use password reset because the hacker switched the email, however, I am still able to log in via Faceb...

  • Newbie
  • I originally signed up with Facebook. Someone hacked my account and changed the underlying email associated with my account. So now, I am unable to use password reset because the hacker switched the ...
  • Daisy
  • Spotify Legend
  • 282 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 282 Views
  • 3 replies
  • 0 likes

Me cobran 2 veces en el mismo mes

Cuenta premium en plan familiar.me llegan 2 cargos en el mismo mes del plan familiar, que puedo hacer ayuda por favor

  • Newbie
  •   Cuenta premium en plan familiar. me llegan 2 cargos en el mismo mes del plan familiar, que puedo hacer ayuda por favor   
  • Jose_M
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two accounts.. maybe?

Hey I created a Spotify account for free awhile back but then found out about Spotify for students which is cheaper, so I made another account using my student email. I wanted to upgrade to premium but I’m not sure if I entered my payment info with t...

  • Visitor
  • Hey I created a Spotify account for free awhile back but then found out about Spotify for students which is cheaper, so I made another account using my student email. I wanted to upgrade to premium b...
  • user-removed
  • Not applicable
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Solved!! Can't see Netherlands in list of countries in my profile

PlanFree/PremiumCountry Netherlands My Question or Issue I've travelled from US to Netherlands and when I try to login it says I've been abroad for 14 days, but when I try to change my country in profile I can't see "Netherlands".

  • Casual Listener
  • Plan Free/Premium Country  Netherlands   My Question or Issue  I've travelled from US to Netherlands and when I try to login it says I've been abroad for 14 days, but when I...
  • Jose_M
  • Spotify Star
  • 525 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Login
  • 525 Views
  • 5 replies
  • 1 likes

Frank Zappa Songs Missing

This issue is back.All Zappa songs that are longer than 10 minutes are missing.

  • Casual Listener
  • This issue is back. All Zappa songs that are longer than 10 minutes are missing.  
  • Proghead1990
  • Casual Listener
  • 256 Views
  • 2 replies
  • 1 likes
  • Other
  • 256 Views
  • 2 replies
  • 1 likes

Private playlists showing on Profile link

Hi all, I’m having an issue just now where my private playlists are showing up on my profile when I share the link to it. Is this happening to everyone or is it an error with my account? Thanks, Jonathan

  • Community Legend
  • Hi all,   I’m having an issue just now where my private playlists are showing up on my profile when I share the link to it.   Is this happening to everyone or is it an error with my acc...
  • user-removed
  • Not applicable
  • 413 Views
  • 1 replies
  • 1 likes
  • Account
    Security
    Subscription
  • 413 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Missing functions

My Question or Issue I have premium account bur suddenly two of my functions dissapeard. How can i bring them back?

  • Casual Listener
  •     My Question or Issue  I have premium account bur suddenly two of my functions dissapeard. How can i bring them back?
  • Daisy
  • Spotify Legend
  • 426 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 426 Views
  • 4 replies
  • 0 likes

Someone keeps using my spotify!

Plan: PremiumCountry: AustraliaDevice: iPhone 6S+ and Macbook Pro 2017 Operating System: latest My Question or Issue Hi everyone. I was previously speaking to Mark A. on the Spotify Contact Live Chat, however my chat got refreshed and I can't log bac...

  • Visitor
  •   Plan: Premium Country: Australia Device: iPhone 6S+ and Macbook Pro 2017   Operating System: latest   My Question or Issue  Hi everyone. I was previously speaking to Mar...
  • Jose_M
  • Spotify Star
  • 198 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 198 Views
  • 1 replies
  • 1 likes

Cannot log in

Hi, I cannot log in into my Spotify Mac and Android. However, when I try to log in from the browser, it works perfectly fine. It gives me "Error code: 2".I reinstalled the app on my Mac but it didn't work out. What's the problem?

  • Regular
  • Hi,   I cannot log in into my Spotify Mac and Android. However, when I try to log in from the browser, it works perfectly fine. It gives me "Error code: 2". I reinstalled the app on my M...
  • Jose_M
  • Spotify Star
  • 452 Views
  • 2 replies
  • 0 likes
  • Login
  • 452 Views
  • 2 replies
  • 0 likes

Someone else listening on my account?

PlanStudent premiumCountry USADevice(Moto e 4Operating SystemAndroid My Question or IssueWhen I go to listen to music on my phone spotify tells me that I'm listening on firefox, which I'm not. I don't even use firefox. So I tell it to play on my phon...

  • Newbie
  • Plan Student premium Country  USA Device (Moto e 4 Operating System Android   My Question or Issue When I go to listen to music on my phone spotify tells me that I'm listening o...
  • Jose_M
  • Spotify Star
  • 1256 Views
  • 1 replies
  • 1 likes
  • 1256 Views
  • 1 replies
  • 1 likes

Solved!! Account name changed

PlanPremiumCountrySwedenDeviceOneplus 6 and PCOperating SystemAndroid, Windows 10 My Question or Issue So I registered using my facebook and had my real name on my spotify and it was fine but today then I login, I see that my name is all of suddenly ...

  • Newbie
  • Plan Premium Country Sweden Device Oneplus 6 and PC Operating System Android, Windows 10   My Question or Issue  So I registered using my facebook and had my real name on my ...
  • BlackPillow
  • Composer
  • 392 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
  • 392 Views
  • 2 replies
  • 1 likes