Need to cancel old account, locked out

[The-bug-guy]

Set up an account with an old email, now logged out. Email is locked and cannot reset password on old account. Set up a new one up a new one but need to cancel the old one please. Can I get some customer support? Perhaps the credit card can be traced and block the one account? Thanks. 

[ErickRGuetta · Accepted solution]

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!