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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290868 Views

529 replies

34 likes

Account
Free
  • 290868 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13678 Views

6 replies

11 likes

Security
  • 13678 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541092 Views

990 replies

114 likes

Account
  • 541092 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129658 Views

74 replies

12 likes

Account
Login
Premium
  • 129658 Views
  • 74 replies
  • 12 likes

Superuser Contribution Charged while on premium subscription

I recently have a new phone. I downloaded spotify and logged in my account to the new phone. A day after I received a text message saying "Thanks for subscribing to Spotify Premium. You have been charged XXX.00." May I know why this happens even if I...

Newbie

I recently have a new phone. I downloaded spotify and logged in my account to the new phone. A day after I received a text message saying "Thanks for subscribing to Spotify Premium. You have been cha...

Guido

Spotify Legend

462 Views

2 replies

0 likes

Account
Login
Premium
Subscription
  • 462 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lost 3 playlists after logging in on a different phone!

Plan: PremiumCountry: Australia Anyone have any way of retrieving my favourite 3 playlists? I logged into a friends phone on my Spotify account a couple days ago, and when I got home 3 of my playlists were gone. When I go into the recover playlists t...

Casual Listener

Plan: Premium Country: Australia   Anyone have any way of retrieving my favourite 3 playlists? I logged into a friends phone on my Spotify account a couple days ago, and when I got home ...

Guido

Spotify Legend

536 Views

3 replies

0 likes

Premium
  • 536 Views
  • 3 replies
  • 0 likes

Can't log in PS4 anymore

When I open spotify on my playstation, it will ask me to log In. I'm currently not logged in and have already "logged out of all devices" with the internet browser. I also reinstalled the application, rebooted my system and YADIEYADA. This happens......

Newbie

When I open spotify on my playstation, it will ask me to log In. I'm currently not logged in and have already "logged out of all devices" with the internet browser. I also reinstalled the application...

kejt_

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

How can I delete my old spotify account?

Hi! I have a problem with my older account. I think it still exists as another user with this wierd username (only numbers). I keep seeing it at my friend's follow list. I don't use this account anymore, so I would like to delete it, but I don't know...

Newbie

Hi! I have a problem with my older account. I think it still exists as another user with this wierd username (only numbers). I keep seeing it at my friend's follow list. I don't use this account anym...

kejt_

Community Legend

673 Views

1 replies

0 likes

Account
  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnerships] Google Now Integration

Operating SystemAndroid nougat, MIUI 9.5 My Question or Issue Can't ask Google Assistant to play music on spotify

Newbie

  Operating System Android nougat, MIUI 9.5   My Question or Issue  Can't ask Google Assistant to play music on spotify

Guido

Spotify Legend

374 Views

1 replies

0 likes

Free
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution problème ps4

France PS4Bonjour j'utilise spotify sur ps4 et j'ai un problème: les musiques lancées se sont automatiquement mises en pause toutes les 2 secondes (j'ai supprimer et réinstaller l'appli) donc si vous auriez une solution ce serait super merci;)

Newbie

France  PS4 Bonjour j'utilise spotify sur ps4 et j'ai un problème: les musiques lancées se sont automatiquement mises en pause toutes les 2 secondes (j'ai supprimer et réinstaller l'appli) don...

Guido

Spotify Legend

825 Views

1 replies

2 likes

Account
  • 825 Views
  • 1 replies
  • 2 likes

Superuser Contribution Catch 22

My Question or Issue I am stuck in a catch 22 situation - I forgot my password to my Spotify account, my Spotify account is connected to a very old email address of mine that I never use and also forgot the password too, so I cannot reset my Spotify ...

Visitor

  My Question or Issue   I am stuck in a catch 22 situation - I forgot my password to my Spotify account, my Spotify account is connected to a very old email address of mine that I never...

Guido

Spotify Legend

1028 Views

8 replies

0 likes

Login
  • 1028 Views
  • 8 replies
  • 0 likes

Albums and tracks now linked?

My Question or Issue For some impossible-to-discern reason, albums and individual tracks have now become linked on my Spotify account. Whenever I save a single track on my account, it’s album cover ends up in my ‘album’ section- similarly, any albums...

Casual Listener

My Question or Issue  For some impossible-to-discern reason, albums and individual tracks have now become linked on my Spotify account. Whenever I save a single track on my account, it’s album ...

OneByBoo

Roadie

598 Views

1 replies

3 likes

Account
Premium
  • 598 Views
  • 1 replies
  • 3 likes

Solved!! Change the country and add to my Premium family

PlanFreeCountry AU / CanadaI travel often to Australia for work sometimes for long periods, I have my Spotify account created in Australia, as a free account, however, i want to add my self in to the family account created at home for the rest of my ...

Casual Listener

  Plan Free Country  AU / Canada I travel often to Australia for work sometimes for long periods, I have my Spotify account created in Australia, as a free account, however, i wan...

OneByBoo

Roadie

964 Views

3 replies

0 likes

Other
  • 964 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to unlink spotify

PlanFree/PremiumCountry DevicePs4Operating SystemPs4 My Question or Issue My spotify is linked to my PlayStation network account that I no longer have access to. I have a new PlayStation network account but I can't get my spotify linked to that accou...

Visitor

Plan Free/Premium Country   Device Ps4 Operating System Ps4   My Question or Issue  My spotify is linked to my PlayStation network account that I no longer have access to. I ...

Guido

Spotify Legend

1451 Views

1 replies

0 likes

Account
  • 1451 Views
  • 1 replies
  • 0 likes

Trouble connecting to facebook

PlanPremiumCountry AustraliaDeviceMacbook air, iPhone 7Operating System MacOS mojave, latest iOS My Question or Issue My spotify account used to be connected to facebook and my facebook name would be displayed, all of a sudden my spotify and facebook...

Newbie

Plan Premium Country  Australia Device Macbook air, iPhone 7 Operating System   MacOS mojave, latest iOS  My Question or Issue  My spotify account used to be connected t...

OneByBoo

Roadie

384 Views

1 replies

0 likes

Account
  • 384 Views
  • 1 replies
  • 0 likes

Unable to change country

I am using Spotify free and just moved to South Africa. I've been trying to charge the country but it keeps telling me that my email is already in use. I've tried going incognito and deleting my cookies and caches but the problem still persists.

Newbie

I am using Spotify free and just moved to South Africa. I've been trying to charge the country but it keeps telling me that my email is already in use. I've tried going incognito and deleting my cook...

OneByBoo

Roadie

281 Views

1 replies

0 likes

Account
Free
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! Unable to accept family Invite due to address

My Question or Issue I have a premium family account and I am trying to invite my wife into the premium family account. We both have a PH country code. When I click on accept invite in her email and enter our house address, it says that unable to joi...

Casual Listener

    My Question or Issue   I have a premium family account and I am trying to invite my wife into the premium family account.  We both have a PH country code.  When I cli...

Billy-J

Spotify Star

1242 Views

3 replies

0 likes

Premium
  • 1242 Views
  • 3 replies
  • 0 likes

Obliged to listen to the same song

PlanPremiumCountryItalyDeviceLaptop (application), browser, Phone (Android)Operating SystemLinux / Android / whateverMy Question or IssueSince today I started experiencing a very annoying bug in the Spotify whole system. The problem is that Spotify s...

Regular

Plan Premium Country Italy Device Laptop (application), browser, Phone (Android) Operating System Linux / Android / whatever My Question or Issue Since today I started experiencing a very an...

user-removed

Not applicable

2058 Views

9 replies

4 likes

Other
Premium
  • 2058 Views
  • 9 replies
  • 4 likes

Account takeover / random songs played

Similar to others posting here, recently I noticed random songs being played by someone on my account and even someone changed my subscription to family plan. Spotify resolved my issue. After searching online a bit I found a website which leaked a li...

Newbie

Similar to others posting here, recently I noticed random songs being played by someone on my account and even someone changed my subscription to family plan.    Spotify resolved my issue...

osornios

Spotify Star

667 Views

1 replies

0 likes

Account
Login
Security
Subscription
  • 667 Views
  • 1 replies
  • 0 likes

Solved!! Are not able to invite family to my premium account!

PlanPremiumCountry SwedenDeviceImac, PC and IphoneOperating SystemIOS 10, windows 10 mm My Question or Issue HelloI am trying to invite a family memeber to use my Premium account. I can send the email and she recives it. But when we press the "enter ...

Newbie

Plan Premium Country  Sweden Device Imac, PC and Iphone Operating System IOS 10, windows 10 mm   My Question or Issue  Hello I am trying to invite a family memeber to use my...

osornios

Spotify Star

617 Views

1 replies

0 likes

Account
Login
Premium
  • 617 Views
  • 1 replies
  • 0 likes

"Something went wrong." message when trying to submit a song to the editors on Spotify for Artists.

CountryUSA, but currently living in Japan DeviceMacbook ProOperating SystemmacOS Sierra 10.12(Attempted on Firefox and Chrome) My Question or Issue I recently uploaded a song scheduled for a future release. The "Get heard by Spotify editors" comes up...

Newbie

Country USA, but currently living in Japan   Device Macbook Pro Operating System macOS Sierra 10.12 (Attempted on Firefox and Chrome)   My Question or Issue  I recently uploa...

osornios

Spotify Star

810 Views

1 replies

0 likes

Other
  • 810 Views
  • 1 replies
  • 0 likes

Solved!! I deleted files from computer, now spotify won't play those songs

DeviceMacbook Pro mid 2015 My Question or Issue I had music files saved on my computer that used to be in my iTunes library, but I recently deleted them. They still show up in my "Local Files" on spotify even though they are no longer existent on my ...

Casual Listener

Device Macbook Pro mid 2015     My Question or Issue  I had music files saved on my computer that used to be in my iTunes library, but I recently deleted them. They still show up ...

Bittencourt

Spotify Star

1132 Views

3 replies

0 likes

Account
  • 1132 Views
  • 3 replies
  • 0 likes

error 17 ... proxy

i can't open spotify for 2 month bcause this please i need helperror code : 17type of code : proxy ;(

Newbie

i can't open spotify for 2 month bcause this please i need help error code : 17 type of code : proxy ;(

Noah

Spotify Star

640 Views

1 replies

0 likes

Account
Login
  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable shuffle at account level by default

Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My famil is going nuts trying to figure out why alexa is alwa...

Regular

  Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My...

barneytoe

Regular

765 Views

2 replies

0 likes

Subscription
  • 765 Views
  • 2 replies
  • 0 likes