Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, I've got a Spotify account made through Facebook, and I also hold a Spotify family premium membership on it.Although, I can't seem to add my friends from Facebook onto my Spotify. I've read most of the solutions on here, and I can't seem to ge...
Como eu faço para alterar o CEP da minha conta? Estou com dificuldades.
Estou com dificuldade em atualizar a forma de pagamento no meu novo país. Toda vez que tento atualizar parece dar erro na página. Gostaria que alguém me ajudasse.
Alguém pode me informar um e-mail para entrar em contato com um responsável e resolver meu problema?
Hi there! I think someone may have gained access to my Spotify account. I've already done everything in the FAQ topic about it, changed my password, signed out of all devices, but I am still seeing an unfamiliar device under the "connect to device" b...
Hi, I want to change my profile name. It is suggested I can do this by making a new account, but this means I need to register a different email address & also will lose all m data. Can someone please help me with this? Surely a name change would be ...
Hola buenas tardes, tengo un J7 PRIME android 7.0, por momentos me muestra la opción "Almacenar en tarjeta SD", pero en ocasiones cuando está descargando me dice que mi almacenamiento está lleno y mi memoria es de 64gb y NUEVA, cuando voy a configura...
The image below shows that I cant play One of MY Turns because it isnt available... but it is. In fact, my friend who is sitting right beside me tried to play it on her account and it played just fine. The song isnt even greyed out. What is happening...
Hi,I have no Daily Mixs that appears in the menu. I‘m on Spotify since more than 2 weeks. All updates are installed and i try also to log out but still no daily mixes.thank you for your help
Hi, I noticed back in April that my Premium account had been hacked and someone added a ton of French rap songs. I followed the steps Spotify advised to take, and they do not appear to be in my account anymore. However, there is a forum known as "Nul...
Hello,Actually I log in to my spotify account using facebook for years and I have forgotten my very very old password. Un fortunately my account is linked to an email address that have been hacked years ago and on which I have no access.I want to upd...
Hi A fiew months a go I accepted the offer to pay €100 at once for a year contract instead op 9.99 a month. Today I want to upgrade my account to family. On the payment page, I have to sign that I'm willing to pay 14,99/ month. I'm okay with that, bu...
I'm unable to edit my profile to provide an email address. Please help.
My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update it?
(Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the major language spoken in Switzerland. I speak French a...
Can I change my email while I have premium subscription?
Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet del tv está perfecta.gracias
Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer?My friend recently received an email regarding the $0.99 offer, so I went to check, saw it, logged in, and, "Unfortunately you aren't elig...
Hi, this is not available, why?
Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to waste that much money. I am logged on my phone with thi...
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