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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553466 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131151 Views
74 replies
12 likes
Well, for the second time when my plan requires a new confirmation payment, they simple don't accept the payment. I already contact Nubank and they say they didn't receive any request and don't know whats about. So they can't help. I already generate...
Well, for the second time when my plan requires a new confirmation payment, they simple don't accept the payment. I already contact Nubank and they say they didn't receive any request and don't know ...
Community Legend
666 Views
3 replies
0 likes
PlanPremiumCountry NetherlandsDeviceiPhone XSOperating SystemiOS 12.1.3 My Question or IssueI would like to unlink my Spotify account from Facebook, because I would like to delete my Facebook account. When I started my Spotify account I linked it wit...
Plan Premium Country Netherlands Device iPhone XS Operating System iOS 12.1.3 My Question or Issue I would like to unlink my Spotify account from Facebook, because I would like...
Spotify Star
742 Views
5 replies
0 likes
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Roadie
616 Views
3 replies
0 likes
I have lost access to two of my previous posts in year 2012: http://community.spotify.com/t5/Desktop-Mac/Error-Message-Failed-to-enable-Spotify-Social/td-p/27531/page/2 http://community.spotify.com/t5/Desktop-Mac/Disconnect-from-Facebook-button-not-w...
I have lost access to two of my previous posts in year 2012: http://community.spotify.com/t5/Desktop-Mac/Error-Message-Failed-to-enable-Spotify-Social/td-p/27531/page/2 http://commu...
Gig Goer
848 Views
4 replies
0 likes
I know many people who have fake streams I don’t understand how this works. It also seems like when my close friends or even when I myself stream my music from various devices none of those streams seem to ever get registered. Any thoughts on this wo...
I know many people who have fake streams I don’t understand how this works. It also seems like when my close friends or even when I myself stream my music from various devices none of those streams s...
Roadie
1963 Views
1 replies
0 likes
PlanPremiumCountry ICEDevice(iPhone 7, Lenovo)Operating System(Windows 10) My Question or IssueHiIn community and account I've can log in with my username but when I log in elsewhere, to the app in computer and phone, I need to use numbers... and the...
Plan Premium Country ICE Device (iPhone 7, Lenovo) Operating System (Windows 10) My Question or Issue Hi In community and account I've can log in with my username but when I l...
Spotify Legend
13798 Views
7 replies
2 likes
PlanPremiumCountry Portugal Operating SystemWindows 7My Question or Issue Even with facebook connected to spotify i can´t find new friends, that just starts searching and never ends.
Plan Premium Country Portugal Operating System Windows 7 My Question or Issue Even with facebook connected to spotify i can´t find new friends, that just starts sea...
Spotify Legend
700 Views
6 replies
0 likes
Plan: PremiumCountry: USA Device: Roku Stick I recently noticed that the Roku software for Spotify was back (it had been pulled recently while waiting on an upgrade - the old version wasnt very good). I was interested to see what the upgrades were. I...
Plan: Premium Country: USA Device: Roku Stick I recently noticed that the Roku software for Spotify was back (it had been pulled recently while waiting on an upg...
Spotify Legend
1710 Views
1 replies
0 likes
Plan FreeCountry PanamaDevice HP LaptopOperating SystemWindows 7 ultimate My Question or Issue I believe this started on or about 30 JANUARY where I cannot add a new release to my existing playlist, nor will it play. It appears as a ghosted song with...
Plan Free Country Panama Device HP Laptop Operating System Windows 7 ultimate My Question or Issue I believe this started on or about 30 JANUARY where I cannot add a new rel...
Spotify Legend
801 Views
3 replies
0 likes
PlanPremiumFinland My Question or Issue I am a student and as a part of my studies I am organizing an event with 5 other students. The event is free and there are going to be about 70-100 people participating. We want to play backround music in the e...
Plan Premium Finland My Question or Issue I am a student and as a part of my studies I am organizing an event with 5 other students. The event is free and there are going to...
Roadie
999 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceDesktop and Google Pixel 3Operating SystemWindows 10 and Android Pi My Question or Issue I recently deactivated my Facebook account that I used to create the spotify account with and now my name is a bunch of letters and n...
Plan Premium Country USA Device Desktop and Google Pixel 3 Operating System Windows 10 and Android Pi My Question or Issue I recently deactivated my Facebook account that...
Roadie
1209 Views
2 replies
0 likes
PlanFreeCountryUnited States DeviceMacbook Air and Macbook ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just set up my new work computer (Macbook Pro, using High Sierra), logged out of spotify on my old computer (...
Plan Free Country United States Device Macbook Air and Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just set up my n...
Spotify Star
803 Views
3 replies
0 likes
PlanPremiumCountryUnited States DeviceAny My spotify account is linked with facebook (unfortunately) after looking at my profile today my account had some temporary email on it "**yop mail**". A few months ago my account was hacked and my account was...
Plan Premium Country United States Device Any My spotify account is linked with facebook (unfortunately) after looking at my profile today my account had some temporary email on...
Newbie
526 Views
2 replies
0 likes
i Have a iPhone and a Mac. Everytime I open Spotify on either device I’m signed out. I don’t know exactly how long it take to sign me out but I listen about 2x a day and both times I have to sign back in and it’s really annoying. It didn’t use to do ...
i Have a iPhone and a Mac. Everytime I open Spotify on either device I’m signed out. I don’t know exactly how long it take to sign me out but I listen about 2x a day and both times I have to sign bac...
Spotify Star
739 Views
1 replies
0 likes
I am a spotify premium subscriber and starting last week I haven't been able to sign in. I have reviewed all of the "help" docs regarding, password resets, unlinking from fb (I don't have facebook) etc. When I do the reset password option and use my ...
I am a spotify premium subscriber and starting last week I haven't been able to sign in. I have reviewed all of the "help" docs regarding, password resets, unlinking from fb (I don't have faceb...
Community Legend
450 Views
1 replies
0 likes
PlanPremium 3 Month TrialCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueAfter being forcibly logged out earlier today, when I logged into my account again(which it would not allow me to use my username and I had to use my email i...
Plan Premium 3 Month Trial Country Canada Device PC Operating System Windows 10 My Question or Issue After being forcibly logged out earlier today, when I logged into my account agai...
Community Legend
595 Views
3 replies
0 likes
Hi! I'm currently a student on premium plan in Australia. I am Chinese so I have both a Chinese name and an English name. My display name and account setting are set to English since that is my first language. However, it appears that recently, my ac...
Hi! I'm currently a student on premium plan in Australia. I am Chinese so I have both a Chinese name and an English name. My display name and account setting are set to English since that is my first...
Community Legend
3938 Views
1 replies
0 likes
PlanPremium My Question or Issue Hi,after three hours of browsing support centre and community i am pretty frustrated. And all i wanted is to connect my account both with e-mail and facebook. My old account was connected to my old facebook. I wanted ...
Plan Premium My Question or Issue Hi, after three hours of browsing support centre and community i am pretty frustrated. And all i wanted is to connect my account both with e-mail a...
Community Legend
430 Views
1 replies
1 likes
Hola invito a alguien de mi familia a unirse al plan premium familiar sin embargo al ceptar la invitación no se puede unir al plan he intentado varias veces Plan/PremiumCountry ChileDevice(iPhone)Operating System(iOS) My Question or Issue Hola invito...
Hola invito a alguien de mi familia a unirse al plan premium familiar sin embargo al ceptar la invitación no se puede unir al plan he intentado varias veces Plan /Premium Country Chil...
Community Legend
843 Views
4 replies
0 likes
PlanPremiumCountryUSA DeviceIphone7Operating SystemiOS 11.2.1 My Question or Issue After my account was compromised earlier this month my username changed from my actual name to a bunch of numbers. I solved the first problem but my username is still ...
Plan Premium Country USA Device Iphone7 Operating System iOS 11.2.1 My Question or Issue After my account was compromised earlier this month my username changed from my...
Regular
7344 Views
11 replies
1 likes
