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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170632 Views
  • 695 replies
  • 57 likes
  • Account
  • 170632 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089873 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089873 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51833 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51833 Views
  • 58 replies
  • 8 likes

Solved!!Superuser Contribution No Facebook friends

Hello, I've got a Spotify account made through Facebook, and I also hold a Spotify family premium membership on it.Although, I can't seem to add my friends from Facebook onto my Spotify. I've read most of the solutions on here, and I can't seem to ge...

  • Newbie
  • Hello,   I've got a Spotify account made through Facebook, and I also hold a Spotify family premium membership on it. Although, I can't seem to add my friends from Facebook onto my Spotify. I...
  • double-o-seven
  • Regular
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Como alterar o CEP da minha conta?

Como eu faço para alterar o CEP da minha conta? Estou com dificuldades.

  • Newbie
  • Como eu faço para alterar o CEP da minha conta? Estou com dificuldades.
  • Bittencourt
  • Spotify Star
  • 714 Views
  • 1 replies
  • 0 likes
  • 714 Views
  • 1 replies
  • 0 likes

Mudando de pais e forma de pagamento

Estou com dificuldade em atualizar a forma de pagamento no meu novo país. Toda vez que tento atualizar parece dar erro na página. Gostaria que alguém me ajudasse.

  • Casual Listener
  • Estou com dificuldade em atualizar a forma de pagamento no meu novo país. Toda vez que tento atualizar parece dar erro na página. Gostaria que alguém me ajudasse. 
  • Bittencourt
  • Spotify Star
  • 195 Views
  • 3 replies
  • 0 likes
  • 195 Views
  • 3 replies
  • 0 likes

E-mail

Alguém pode me informar um e-mail para entrar em contato com um responsável e resolver meu problema?

  • Casual Listener
  • Alguém pode me informar um e-mail para entrar em contato com um responsável e resolver meu problema? 
  • Bittencourt
  • Spotify Star
  • 331 Views
  • 7 replies
  • 0 likes
  • 331 Views
  • 7 replies
  • 0 likes

Superuser Contribution Multiple Login Sessions?

Hi there! I think someone may have gained access to my Spotify account. I've already done everything in the FAQ topic about it, changed my password, signed out of all devices, but I am still seeing an unfamiliar device under the "connect to device" b...

  • Casual Listener
  • Hi there! I think someone may have gained access to my Spotify account. I've already done everything in the FAQ topic about it, changed my password, signed out of all devices, but I am still see...
  • kiokiii
  • Casual Listener
  • 843 Views
  • 2 replies
  • 0 likes
  • Account
  • 843 Views
  • 2 replies
  • 0 likes

Solved!! Changing name while keeping my playlists, following, followers, etc.

Hi, I want to change my profile name. It is suggested I can do this by making a new account, but this means I need to register a different email address & also will lose all m data. Can someone please help me with this? Surely a name change would be ...

  • Visitor
  • Hi,   I want to change my profile name. It is suggested I can do this by making a new account, but this means I need to register a different email address & also will lose all m data.&nbsp...
  • skravietz
  • Casual Listener
  • 943 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 943 Views
  • 5 replies
  • 1 likes

Almacenar canciones en tarjeta sd

Hola buenas tardes, tengo un J7 PRIME android 7.0, por momentos me muestra la opción "Almacenar en tarjeta SD", pero en ocasiones cuando está descargando me dice que mi almacenamiento está lleno y mi memoria es de 64gb y NUEVA, cuando voy a configura...

  • Newbie
  • Hola buenas tardes, tengo un J7 PRIME  android 7.0, por momentos me muestra la opción "Almacenar en tarjeta SD", pero en ocasiones cuando está descargando me dice que mi almacenamiento está llen...
  • nbonamico
  • Newbie
  • 678 Views
  • 3 replies
  • 0 likes
  • Premium
  • 678 Views
  • 3 replies
  • 0 likes

"This song is not available" but it is?

The image below shows that I cant play One of MY Turns because it isnt available... but it is. In fact, my friend who is sitting right beside me tried to play it on her account and it played just fine. The song isnt even greyed out. What is happening...

pfsong.jpg
  • Casual Listener
  • The image below shows that I cant play One of MY Turns because it isnt available... but it is. In fact, my friend who is sitting right beside me tried to play it on her account and it played just fin...
  • anathema47
  • Casual Listener
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Daily mix

Hi,I have no Daily Mixs that appears in the menu. I‘m on Spotify since more than 2 weeks. All updates are installed and i try also to log out but still no daily mixes.thank you for your help

  • Casual Listener
  • Hi, I have no Daily Mixs that appears in the menu. I‘m on Spotify since more than 2 weeks. All updates are installed and i try also to log out but still no daily mixes. thank you for your help 🙂
  • Melody
  • Community Manager
  • 714 Views
  • 4 replies
  • 0 likes
  • 714 Views
  • 4 replies
  • 0 likes

Superuser Contribution Accounts getting hacked, leaked

Hi, I noticed back in April that my Premium account had been hacked and someone added a ton of French rap songs. I followed the steps Spotify advised to take, and they do not appear to be in my account anymore. However, there is a forum known as "Nul...

  • Casual Listener
  • Hi, I noticed back in April that my Premium account had been hacked and someone added a ton of French rap songs. I followed the steps Spotify advised to take, and they do not appear to be in my accou...
  • Melody
  • Community Manager
  • 1420 Views
  • 3 replies
  • 0 likes
  • 1420 Views
  • 3 replies
  • 0 likes

Password unknown and Email hacked on facebook linked account

Hello,Actually I log in to my spotify account using facebook for years and I have forgotten my very very old password. Un fortunately my account is linked to an email address that have been hacked years ago and on which I have no access.I want to upd...

  • Newbie
  • Hello, Actually I log in to my spotify account using facebook for years and I have forgotten my very very old password. Un fortunately my account is linked to an email address that have been hacked ...
  • JackBeau
  • Composer
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Switch from premium to family account but already paid a year contract premium, is their conversion?

Hi A fiew months a go I accepted the offer to pay €100 at once for a year contract instead op 9.99 a month. Today I want to upgrade my account to family. On the payment page, I have to sign that I'm willing to pay 14,99/ month. I'm okay with that, bu...

  • Newbie
  • Hi   A fiew months a go I accepted the offer to pay €100 at once for a year contract  instead op 9.99 a month.  Today I want to upgrade my account to family. On the payment page, I ...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 1 likes
  • 152 Views
  • 1 replies
  • 1 likes

Superuser Contribution Editing Profile

I'm unable to edit my profile to provide an email address. Please help.

  • Newbie
  • I'm unable to edit my profile to provide an email address. Please help.
  • Melody
  • Community Manager
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating

My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update it?

  • Newbie
  • My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update...
  • Luke
  • Spotify Star
  • 427 Views
  • 10 replies
  • 0 likes
  • Premium
  • 427 Views
  • 10 replies
  • 0 likes

French in Switzerland - Français en Suisse

(Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the major language spoken in Switzerland. I speak French a...

  • Newbie
  • (Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the maj...
  • PatrickV70
  • Casual Listener
  • 5509 Views
  • 20 replies
  • 92 likes
  • 5509 Views
  • 20 replies
  • 92 likes

Solved!! Change my email while I have premium subscription?

Can I change my email while I have premium subscription? 

  • Casual Listener
  • Can I change my email while I have premium subscription? 
  • jsannn
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dejó de funcionar Spotify en mi smart

Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet del tv está perfecta.gracias

  • Newbie
  • Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet d...
  • DiegoSanchez1
  • Newbie
  • 28783 Views
  • 21 replies
  • 5 likes
  • 28783 Views
  • 21 replies
  • 5 likes

Superuser Contribution "You bought Spotify Premium before, so you aren't eligible for this $0.99 offer"

Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer?My friend recently received an email regarding the $0.99 offer, so I went to check, saw it, logged in, and, "Unfortunately you aren't elig...

  • Regular
  • Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer? My friend recently received an email regarding the $0.99 offer, so I went to check, s...
  • Aimee_T
  • Roadie
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on Spotify's website

Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to waste that much money. I am logged on my phone with thi...

  • Newbie
  • Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to wast...
  • Aimee_T
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

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