Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80453 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654009 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734482 Views
18 replies
29 likes
Hallo,ich würde gerne meinen spotifyaccount löschen der momentan via Facebook erstellt ist. Leider bekomme ich nie die finale Email, dass ich meinen Account löschen kann.Ich hätte gerne einen spotify-Acoount OHNE Facebook, aber wie schaffe ich das?Mi...
Hallo, ich würde gerne meinen spotifyaccount löschen der momentan via Facebook erstellt ist. Leider bekomme ich nie die finale Email, dass ich meinen Account löschen kann. Ich hätte gerne einen...
Music Fan
3005 Views
1 replies
0 likes
Hi! So I'm having a similar (but not quite the same problem) as another Spotify user:https://community.spotify.com/t5/Accounts/Can-t-change-country-in-my-account-I-ve-already-tried-the/td-p/1136451 I have Spotify free and am currently in Germany.Just...
Hi! So I'm having a similar (but not quite the same problem) as another Spotify user: https://community.spotify.com/t5/Accounts/Can-t-change-country-in-my-account-I-ve-already-tried...
Spotify Star
936 Views
5 replies
0 likes
PlanFreeMy Question or Issue Hello everyone, I just tried to delete two accounts of mine, but never received an email. I checked for the correct spelling several times as well as the functionality of my email provider. Could someone of the support ta...
Plan Free My Question or Issue Hello everyone, I just tried to delete two accounts of mine, but never received an email. I checked for the correct spelling several times as wel...
Spotify Star
406 Views
3 replies
0 likes
Hi,I am located in Thailand and just realised that can 't change a country in my profile page. Somehow I got only USA as an option...
Hi, I am located in Thailand and just realised that can 't change a country in my profile page. Somehow I got only USA as an option...
Spotify Star
489 Views
1 replies
0 likes
PlanPremium/FamilyCountryNorway I have had Spotify family for many months. Yesterday, I did not have money on my account when trying to withdraw money for a monthly fee. I transferred money to the bank account and pressed "try again". Then I did not ...
Plan Premium/Family Country Norway I have had Spotify family for many months. Yesterday, I did not have money on my account when trying to withdraw money for a month...
Spotify Star
515 Views
1 replies
0 likes
PlanPremiumCountry UkDeviceIphone XOperating SystemIos 12 My Question or Issue I recently had issues with lots of random music appearing on my recently listened to lists. I changed my password and logged out all connected accounts which I think has s...
Plan Premium Country Uk Device Iphone X Operating System Ios 12 My Question or Issue I recently had issues with lots of random music appearing on my recently listened t...
Composer
356 Views
1 replies
0 likes
PlanFreeCountry IrelandDeviceMacbook ProOperating SystemmacOS Mojave My Question or Issue Hello, I have a free spotify account, however I just been charged €9.99. I did not sign up for any trial, and my account is still showing as a free account. Can...
Plan Free Country Ireland Device Macbook Pro Operating System macOS Mojave My Question or Issue Hello, I have a free spotify account, however I just been charged...
Spotify Legend
779 Views
5 replies
0 likes
Hello, some time ago I created a topic because some of my daily mixes had dissappeared and I only had one left, by the time Im writing this post the only one that was left has dissappeared too, and I have no more daily mixes on my account, I want a f...
Hello, some time ago I created a topic because some of my daily mixes had dissappeared and I only had one left, by the time Im writing this post the only one that was left has dissappeared too, and I...
Spotify Legend
368 Views
1 replies
1 likes
My Question or Issue Hello there, couple of days ago my spotify username has changed to some numbers which are i think my i.d. or something. Also my profile picture has faded away. I can still log in with Facebook without any problem and see my frien...
My Question or Issue Hello there, couple of days ago my spotify username has changed to some numbers which are i think my i.d. or something. Also my profile picture has faded away. I can still...
Spotify Star
826 Views
3 replies
1 likes
PlanPremiumCountry USDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or IssueI have a huge problem with my account. I am (was) logged in through Facebook. The email address linked to my Spotify is not mine - I have no idea where it came f...
Plan Premium Country US Device Samsung Galaxy S8+ Operating System Android My Question or Issue I have a huge problem with my account. I am (was) logged in through Face...
Spotify Star
1528 Views
3 replies
0 likes
PlanPremiumCountry BrasilDeviceMotorola Moto Z3Operating SystemAndroid My Question or IssueMinha conta foi excluída e não consigo mais acessa-la. Ao tentar fazer o login recebo a informação de que os meus dados não estão cadastrados. Porém eu tinha u...
Plan Premium Country Brasil Device Motorola Moto Z3 Operating System Android My Question or Issue Minha conta foi excluída e não consigo mais acessa-la. Ao tentar fazer...
Spotify Star
585 Views
3 replies
0 likes
I bought new phone and wanted to log in with Facebook to Spotify but I cannot because I have to configure hash key. Can some help?
I bought new phone and wanted to log in with Facebook to Spotify but I cannot because I have to configure hash key. Can some help?
Spotify Legend
322 Views
1 replies
0 likes
My Question or Issue Hi, I wonder if premium membership price is going to change if I change country (say from Spain to Norway).Account is registered in Spain.
My Question or Issue Hi, I wonder if premium membership price is going to change if I change country (say from Spain to Norway). Account is registered in Spain.
Spotify Star
1574 Views
1 replies
0 likes
Hello, I have a Spotify account(username: otkurrr) since April 2017, and till now my username cannot searchable on the Spotify search bar, only searchable with "spotify:user:otkurrr", I'm not connected to 'Facebook' or something, music streaming 'alw...
Hello, I have a Spotify account(username: otkurrr) since April 2017, and till now my username cannot searchable on the Spotify search bar, only searchable with "spotify:user:otkurrr", I'm not...
Spotify Star
1004 Views
3 replies
0 likes
Faço parte de um plano Premium Familiar, e, quando estou usando meu Spotify sempre aparace que estou escutando em outro dispositivo que eu não conheço, como se outra pessoa estivesse usando meu login.Já troquei minha senha do email e do facebook, bem...
Faço parte de um plano Premium Familiar, e, quando estou usando meu Spotify sempre aparace que estou escutando em outro dispositivo que eu não conheço, como se outra pessoa estivesse usando m...
Spotify Star
1756 Views
4 replies
2 likes
Como não pode alterar o endereço de login, eu cancelei minha conta e tentei fazer uma nova conta para alterar o meu endereço de login, mas quando criei minha conta novamente eu tiver que ficar com meu antigo login! Eu quero mudar meu login, não quero...
Como não pode alterar o endereço de login, eu cancelei minha conta e tentei fazer uma nova conta para alterar o meu endereço de login, mas quando criei minha conta novamente eu tiver que ficar com me...
Spotify Star
489 Views
1 replies
0 likes
I have two songs that were distributed under Repost Network, but unfortunately others have the same artist name as me "Bryce". I really would like to have my stuff put onto my own artist page as Apple Music did so automatically. Please help if anyone...
I have two songs that were distributed under Repost Network, but unfortunately others have the same artist name as me "Bryce". I really would like to have my stuff put onto my own artist page as Appl...
Spotify Star
249 Views
1 replies
0 likes
I use my account ggarcia1031 basically everyday on my iphone and ps4, today it logged me out of my account on ps4 so i tried to log in. Same password and username but it says that my password is incorrect even tho it shouldnt be because i never chang...
I use my account ggarcia1031 basically everyday on my iphone and ps4, today it logged me out of my account on ps4 so i tried to log in. Same password and username but it says that my password is inco...
Spotify Star
431 Views
2 replies
0 likes
As written in the title when i created my account my password instantly became my shown name in the attachments there a web player picture of before (last album) as VOJTEKK and on the new one its my password example on phone Playlist XYfrom user xxxx...
As written in the title when i created my account my password instantly became my shown name in the attachments there a web player picture of before (last album) as VOJTEKK and on the new on...
Spotify Legend
750 Views
2 replies
0 likes
there is a longNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrylondon, englandDeviceiphone6, hp laptopOperating System Windows 10 My Question or Issue hi i have b...
there is a longNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country london, england Device ...
Roadie
282 Views
1 replies
0 likes
