My username has changed to a bunch of numbers instead

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My username has changed to a bunch of numbers instead

Sardoche23
Casual Listener

My Question or Issue

 Hello there, couple of days ago my spotify username has changed to some numbers which are i think my i.d. or something. Also my profile picture has faded away. I can still log in with Facebook without any problem and see my friends etc but cannot seem to bring back my name.

 

- I have not deactivated my Facebook page, spotify premium or any other deactivation

- Has been a premium user for more than 3 years, such a problem never occured

- I may have changed some privacy data tick box in the account settings a week ago but i cannot remember if it was off or on (switched to on after this problem)

- I cannot reach out to facebook app settings nor from web or mobile, page does not load (maybe this is the real problem)

If anything i can do to change this i appreaciate it

 

Plan

Premium

Country

 Turkey

Operating System

Windows 10,etc

 

 

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1 ACCEPTED SOLUTION

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Solution!

Re: My username has changed to a bunch of numbers instead

Rock Star 10
Rock Star 10

Hey @Sardoche23!

Sounds like you might have opted out of sharing your data with Facebook. You can check this on your account page here. You should also make sure that on Facebook's end here, Spotify has to be allowed to have access to personal data.

 

Hope this helps and have a nice day!

Jose_MRock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
3 Replies
Solution!

Re: My username has changed to a bunch of numbers instead

Rock Star 10
Rock Star 10

Hey @Sardoche23!

Sounds like you might have opted out of sharing your data with Facebook. You can check this on your account page here. You should also make sure that on Facebook's end here, Spotify has to be allowed to have access to personal data.

 

Hope this helps and have a nice day!

Jose_MRock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 person liked this

Re: My username has changed to a bunch of numbers instead

Sardoche23
Casual Listener

I think that was the problem, I changed it yesterday and now my name has came back :) Thx for the reply anyway.

Re: My username has changed to a bunch of numbers instead

Rock Star 10
Rock Star 10

Hey @Sardoche23! I'm glad to hear everything's fine now. Make sure to let me know if you have any other questions and have a nice day :)

Jose_MRock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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