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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265826 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265826 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13063 Views
  • 6 replies
  • 11 likes
  • Security
  • 13063 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529857 Views
  • 989 replies
  • 113 likes
  • Account
  • 529857 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128177 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128177 Views
  • 74 replies
  • 12 likes

Solved!! I CAN'T CLOSE MY ACCOUNT, PLEASE!!!

PlanPremiumCountry USDevice(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is this. This account, *snip*, is my temporary account.I can log and service through my i-phone. But I can't login in web by us...

  • Casual Listener
  • Plan Premium Country  US Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account is this. This account, *snip*, is my temp...
  • jy10
  • Casual Listener
  • 1327 Views
  • 2 replies
  • 0 likes
  • Account
  • 1327 Views
  • 2 replies
  • 0 likes

Solved!! Cartão de presente Spotify

Quero comprar um cartão de presente Spotify e gostaria de saber a diferença entre o cartão de presente com o mês estipulado e o que não tem o mês estipulado. Quando vou comprar online aparecem cartões com o mês estipulado e cartões que só apresentam ...

  • Casual Listener
  • Quero comprar um cartão de presente Spotify e gostaria de saber a diferença entre o cartão de presente com o mês estipulado e o que não tem o mês estipulado. Quando vou comprar online aparecem cartõe...
  • Bittencourt
  • Spotify Star
  • 1073 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1073 Views
  • 6 replies
  • 0 likes

playlist

PlanPremiumCountry Device(iPhone xOperating System(iOS 12 My Question or Issue PlanPremiumCountry Device(iPhone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have both the Iphone x and samsung S7. Just noticed on the...

  • Casual Listener
  • Plan Premium Country   Device (iPhone x Operating System (iOS 12   My Question or Issue   Plan Premium Country   Device (iPhone x Operating System (iOS 10, Andro...
  • Missyyo
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • Premium
  • 291 Views
  • 2 replies
  • 0 likes

Solved!! Digiupgrades

Plan My Question or Issue I found an offer of 20 dollars for 1 year of premium on digiupgrades.. is this legit?

  • Newbie
  • Plan     My Question or Issue  I found an offer of 20 dollars for 1 year of premium on digiupgrades.. is this legit?  <removed site / mod>    
  • Maxim
  • Spotify Star
  • 1037 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1037 Views
  • 1 replies
  • 0 likes

Cadastro na conta de outra pessoa

PlanUniversitárioCountry Brasil My Question or Issue Fui fazer o cadastro da conta universitária pelo pc da empresa, quando finalizei a forma de pagamento o cadastro foi feito na conta de outra funcionaria daqui, agora nao sei como cancelar o cadastr...

  • Visitor
  •   Plan Universitário Country  Brasil   My Question or Issue  Fui fazer o cadastro da conta universitária pelo pc da empresa, quando finalizei a forma de pagamento o cadastr...
  • Brunelicia
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 200 Views
  • 1 replies
  • 0 likes

Account permanently lost?

Long time ago, I created an Spotify account, with a different email. Last year, before Christmas or so, I could log in with said account on my old phone. On Christmas I acquired a new phone, so I downloaded Spotify on said new phone. To my surprise, ...

  • Visitor
  •   Long time ago, I created an Spotify account, with a different email. Last year, before Christmas or so, I could log in with said account on my old phone. On Christmas I acquired a new phone, ...
  • Brunelicia
  • Community Legend
  • 275 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 275 Views
  • 3 replies
  • 0 likes

Superuser Contribution All emails in Arabic, I can't read Arabic

PlanPremiumCountryDubai My Question or IssueStop emailing me in Arabic. Getting help with Spotify is aweful.

  • Newbie
  • Plan Premium Country Dubai  My Question or Issue Stop emailing me in Arabic. Getting help with Spotify is aweful. 
  • Maxim
  • Spotify Star
  • 495 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 495 Views
  • 1 replies
  • 1 likes

Superuser Contribution headspace and family subscription

Hi there. I have upgraded my account to £14.99 per month for headspace access. Does this now mean I can let my wife use my account the same as the family package?

  • Casual Listener
  • Hi there. I have upgraded my account to £14.99 per month for headspace access. Does this now mean I can let my wife use my account the same as the family package?
  • Guido
  • Spotify Legend
  • 14948 Views
  • 6 replies
  • 1 likes
  • Subscription
  • 14948 Views
  • 6 replies
  • 1 likes

Adding a Profile Picture

I've been a Premium Spotify member for over 2 years now, and I have never been able to add a profile picture or change the thumbnails on my playlists. It's a little frustrating and I'm just looking for help. The info regarding pictures on the app did...

  • Newbie
  •     I've been a Premium Spotify member for over 2 years now, and I have never been able to add a profile picture or change the thumbnails on my playlists. It's a little frustrating and I'...
  • OneByBoo
  • Roadie
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 435 Views
  • 1 replies
  • 0 likes

need help recovering old account!!

hello there so i was in my old account yesterday and deleted spotify cause of lags and then re downloaded and tried to log in i tried every password i could have made i sent verification and looked through all emails and all spam folders my old accou...

  • Newbie
  • hello there so i was in my old account yesterday and deleted spotify cause of lags and then re downloaded and tried to log in i tried every password i could have made i sent verification and looked t...
  • OneByBoo
  • Roadie
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
  • 356 Views
  • 1 replies
  • 0 likes

Facebook keeps disconnecting from Spotify

Hello!If I close Spotify on desktop or mobile, Facebook disconnects. If I log in again, the next start I'm disconnected again. Plus when I'm connected, I can't see my friends even though they connected to Facebook. It was not a problem back then, thi...

  • Casual Listener
  • Hello! If I close Spotify on desktop or mobile, Facebook disconnects. If I log in again, the next start I'm disconnected again. Plus when I'm connected, I can't see my friends even though they conne...
  • Martin0414
  • Casual Listener
  • 2819 Views
  • 2 replies
  • 7 likes
  • Account
    Login
  • 2819 Views
  • 2 replies
  • 7 likes

Premium account not recognized

PlanPremiumCountry BrasilDeviceiPhone XOperating SystemNot apply My Question or Issue I´m paying for a premium account, but my app doesn't not recognize a premium account.What I need to do, to solve this problem?

  • Newbie
  • Plan Premium Country  Brasil Device iPhone X Operating System Not apply   My Question or Issue   I´m paying for a premium account, but my app doesn't not recognize a premium...
  • Billy-J
  • Spotify Star
  • 865 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 865 Views
  • 1 replies
  • 0 likes

cant log in with the app on iphone

PlanFreeCountry Device(iphone x)Operating System(iOS 12.2 ) My Question or Issue hi have a vaid account in witch i can accsess through my computer but not with the ios app and i dont know why. one other qeastion how may I get accsess to the aplha bet...

  • Casual Listener
  •   Plan Free Country   Device (iphone x) Operating System (iOS 12.2 )   My Question or Issue   hi  have a vaid account  in witch i can accsess through my ...
  • Billy-J
  • Spotify Star
  • 407 Views
  • 4 replies
  • 0 likes
  • Account
  • 407 Views
  • 4 replies
  • 0 likes

Solved!! Disappearing music

Hello. Premium member here. Currently registered with Canada address, used to be singapore. I’ve been making playlists painstakingly for over five years. Now I notice quite extensively that entire music is disappearing from Spotify. For example Malia...

  • Music Fan
  • Hello. Premium member here. Currently registered with Canada address, used to be singapore. I’ve been making playlists painstakingly for over five years. Now I notice quite extensively that entire mu...
  • Nearlynubile
  • Music Fan
  • 1738 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1738 Views
  • 4 replies
  • 0 likes

Superuser Contribution My email address won't sync and change

Hey!I have a problem with my Facebook created free account. My email address won't sync.Currently this FB Spotify account of mine has my old email address synced to it. This is my old FB email address and I have no access to it anymore (because of th...

  • Newbie
  •   Hey! I have a problem with my Facebook created free account. My email address won't sync. Currently this FB Spotify account of mine has my old email address synced to it. This is my old FB ...
  • Guido
  • Spotify Legend
  • 586 Views
  • 2 replies
  • 1 likes
  • Account
  • 586 Views
  • 2 replies
  • 1 likes

Spotify follow link to Facebook page

Hello! Iam trying to add Spotify follow link to my bands Facebook page. Not like a post! More like permanent link or button or something like that. Is this even possible? If it is, please some one tell me how its done. Thank you in advance! Also, ple...

  • Casual Listener
  •   Hello!  Iam trying to add Spotify follow link to my bands Facebook page. Not like a post! More like permanent link or button or something like that. Is this even possible? If it is, ple...
  • Mrtti
  • Casual Listener
  • 2489 Views
  • 2 replies
  • 0 likes
  • Other
  • 2489 Views
  • 2 replies
  • 0 likes

How do I find a track I blocked by mistake?

I was listening to recommended tracks, i.e. random tracks that play after you finished your own playlist. There I discovered a song I liked but blocked it by accident. I don’t know the title of the song nor the artist, and because it was not a specif...

  • Newbie
  • I was listening to recommended tracks, i.e. random tracks that play after you finished your own playlist. There I discovered a song I liked but blocked it by accident. I don’t know the title of the s...
  • Jose_M
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
  • 356 Views
  • 1 replies
  • 0 likes

Solved!! I missed a payment

PlanPremium/Fsmily My Question or IssueHello. I missed a payment. I had family plan for years. So when I went in to pay from my account, I guess I ended up paying for premium instead of family. Finding this out from my husband and daughter who do not...

  • Newbie
  •   Plan Premium/Fsmily   My Question or Issue Hello. I missed a payment.   I had family plan for years.   So when I went in to pay from my account, I guess I ended up paying f...
  • Brunelicia
  • Community Legend
  • 609 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 609 Views
  • 1 replies
  • 0 likes

Artist page cannot be claimed

Hello, I am trying to claim my Artist page, which is this:https://open.spotify.com/artist/7z08dCgfyZFDbnapJvV93h I have music uploaded over a year ago via DistroKid. When I try to claim my profile, it redirects me to Distrokid, which informs me that ...

  • Newbie
  • Hello,   I am trying to claim my Artist page, which is this: https://open.spotify.com/artist/7z08dCgfyZFDbnapJvV93h   I have music uploaded over a year ago via DistroKid.   When...
  • Maxim
  • Spotify Star
  • 1192 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift cars issue (in Turkey)

PlanPremiumCountry TurkeyDevice(iPhone 6)Operating System(iOS 12) My Question or Issue Why not get a gift card in Turkey?

CF7E9C0C-2DE7-469B-8C6F-185F27C95CB3.png
  • Newbie
  • Plan Premium Country  Turkey Device (iPhone 6) Operating System (iOS 12)  My Question or Issue   Why not get a gift card in Turkey?          
  • Guido
  • Spotify Legend
  • 7412 Views
  • 3 replies
  • 1 likes
  • 7412 Views
  • 3 replies
  • 1 likes