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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434063 Views
  • 967 replies
  • 108 likes
  • Account
  • 434063 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192619 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192619 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105972 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105972 Views
  • 70 replies
  • 11 likes

Solved!!Superuser Contribution New artist, not in catalog

I uploaded a track from a new artist who is not on spotify yet. I was wondering if it was possible to create his profile before the song goes online.I want to pitch the Song to spotify playlist curators and need the song to be available before its re...

  • Gig Goer
  •   I uploaded a track from a new artist who is not on spotify yet. I was wondering if it was possible to create his profile before the song goes online. I want to pitch the Song to spotify play...
  • Peter
  • Spotify Legend
  • 3661 Views
  • 2 replies
  • 0 likes
  • Other
    Subscription
  • 3661 Views
  • 2 replies
  • 0 likes

Dancing Queen is not my top song of 2018 wth

Hi, I just got email from spotify about my top songs of 2018 and stuff.And its some cool stats you have there and all. But not all of it is correct. You say ABBA is my top artist of 2018 and that dancing queen is my most listend to song. Its not even...

  • Regular
  •   Hi, I just got email from spotify about my top songs of 2018 and stuff. And its some cool stats you have there and all.  But not all of it is correct. You say ABBA is my top artist of ...
  • iwishiwastswift
  • Regular
  • 604 Views
  • 2 replies
  • 0 likes
  • Account
  • 604 Views
  • 2 replies
  • 0 likes

Music not Listened.

PlanPremiumCountry BrasilDeviceMotoZOperating SystemAndroid Oreo Na minha playlist aparecem musicas que nunca escutei.Porque isso ocorre?In my playlist appear songs that I never listened to. Why does this occur?

  • Newbie
  • Plan Premium Country  Brasil Device MotoZ Operating System Android Oreo   Na minha playlist aparecem musicas que nunca escutei. Porque isso ocorre? In my playlist appear son...
  • MaxieNL
  • Casual Listener
  • 274 Views
  • 2 replies
  • 0 likes
  • Account
  • 274 Views
  • 2 replies
  • 0 likes

Account stolen

PlanPremiumCountry RomaniaDeviceHuawei P10 LiteOperating SystemAndroid Oreo My Question or Issue Yesterday I received an email from Spotify that said : my mail was changed to another. I was disconnected from all my devices. Contacted support, but sti...

  • Casual Listener
  •   Plan Premium Country  Romania Device Huawei P10 Lite Operating System Android Oreo   My Question or Issue  Yesterday I received an email from Spotify that said :...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 254 Views
  • 1 replies
  • 0 likes

Unable to get back premium

PlanPremiumCountry - Hungary Operating SystemWindows 10 My Question or Issue After my family premium was suspended because of expired credit card, I am unable to update my payment method as credit card details are not accepted. I tried multiple valid...

  • Casual Listener
  • Plan Premium Country - Hungary   Operating System Windows 10   My Question or Issue  After my family premium was suspended because of expired credit card, I am unable to update...
  • Jose_M
  • Spotify Star
  • 368 Views
  • 7 replies
  • 1 likes
  • Account
  • 368 Views
  • 7 replies
  • 1 likes

Issues involving Facebook account and username

PlanPremiumCountry CanadaDevicePs4, huawei nova plus, laptop, web. practically all My Question or Issue So I have had a premium spotify account for a few years now. I have made my account using Facebook. and all went well until about a few months ago...

  • Casual Listener
  • Plan Premium Country  Canada Device Ps4, huawei nova plus, laptop, web. practically all  My Question or Issue  So I have had a premium spotify account for a few years now. I hav...
  • OneByBoo
  • Roadie
  • 397 Views
  • 7 replies
  • 0 likes
  • Account
  • 397 Views
  • 7 replies
  • 0 likes

Solved!! Account cannot be found

A couple of days ago I created a new account and entered my username (_kvte). When I tried logging in with this username, it wasn’t accepted as an existing user, and I’ve had to log in with my email account. When checking my account this morning, I s...

  • Casual Listener
  • A couple of days ago I created a new account and entered my username (_kvte). When I tried logging in with this username, it wasn’t accepted as an existing user, and I’ve had to log in with my email ...
  • kvte
  • Casual Listener
  • 1641 Views
  • 4 replies
  • 0 likes
  • Account
  • 1641 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why Does What my Family listens to Replace What I am?

(Family Premium, United States, Macbook) We recently bought Family Premium, my account is the main account. When I opened my Spotify on my MacBook the song it had playing (but was paused) was the song my family member had been listening to. Instead o...

  • Casual Listener
  • (Family Premium, United States, Macbook)   We recently bought Family Premium, my account is the main account. When I opened my Spotify on my MacBook the song it had playing (but was pause...
  • Peter
  • Spotify Legend
  • 274 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 274 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logging in....

I just reset my password because it was telling me that my password or username was incorrect. It told me my username and reset my password. I know I'm entering everything correctly but it still tells me that my username or password is incorrect! Hel...

  • Newbie
  • I just reset my password because it was telling me that my password or username was incorrect. It told me my username and reset my password. I know I'm entering everything correctly but it still tell...
  • Katerina
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Song I released doesnt have an artsit or album under it

Hi, Im a new Artist called Lord Caine on spotify and i distribute music there from tunecore.I released a song called New Religion which is about 2:33 mins long. Im trying to claim my artist profile but spotify doesnt have me as having one. The reason...

  • Regular
  •   Hi,   Im a new Artist called Lord Caine on spotify and i distribute music there from tunecore. I released a song called New Religion which is about 2:33 mins long. Im trying to claim ...
  • Peter
  • Spotify Legend
  • 1206 Views
  • 12 replies
  • 0 likes
  • Other
  • 1206 Views
  • 12 replies
  • 0 likes

Superuser Contribution Payment problem/ Odeme sorunu

Odeme yapmis olmama ramen premium uyelik aktif degil. Dekont ekte mevcut

  • Newbie
  • Odeme yapmis olmama ramen premium uyelik aktif degil. Dekont ekte mevcut   <removed sensitive info>
  • Katerina
  • Spotify Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Joining two artist accounts

Hello!I have two artist accounts on my name because of the different uploading labels. One is only my first name Siret and other is both my first and last name Siret Tuula. I have claimed both now under Distrokid but I'd like to join those two accoun...

  • Newbie
  • Hello! I have two artist accounts on my name because of the different uploading labels. One is only my first name Siret and other is both my first and last name Siret Tuula.  I have claimed bo...
  • Peter
  • Spotify Legend
  • 8382 Views
  • 3 replies
  • 0 likes
  • Account
  • 8382 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account is active on family plan but email hacked and changed

Very frusterating getting support. Credit card is still being billed. I am the main account holder and can log into my wifes sub account however the email address for the main account was somehow changed on me. No easy options to get support to fix t...

  • Newbie
  • Very frusterating getting support. Credit card is still being billed. I am the main account holder and can log into my wifes sub account however the email address for the main account was somehow cha...
  • Katerina
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading message keeps hanging in left corner on Android 5.1.1. after playlist has been download

PlanPremiumDeviceOneplus 3tOperating SystemAndroid My Question or Issue I like to listen to "this is" artist playlists, so I hit the "dowloaded" slider, and all the songs in the playlist get downloaded. However, when I go to the "all songs" list in m...

  • Newbie
  •   Plan Premium Device Oneplus 3t Operating System Android  My Question or Issue  I like to listen to  "this is" artist playlists, so I hit the "dowloaded" slider, and all ...
  • Peter
  • Spotify Legend
  • 322 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 322 Views
  • 3 replies
  • 1 likes

Superuser Contribution Recreated account forced to use old username

Hi there, I just returned to Spotify after years of inactivity and I decided I wanted to start fresh and close my account so I could create a new one with the same email address but a different username. Closing the account and everything went fine, ...

  • Casual Listener
  • Hi there,   I just returned to Spotify after years of inactivity and I decided I wanted to start fresh and close my account so I could create a new one with the same email address but a differ...
  • Peter
  • Spotify Legend
  • 624 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
  • 624 Views
  • 5 replies
  • 0 likes

Superuser Contribution mobile login problems

I have tried to log in to spotify on my phone(droid turbo 2) for several days as soon as i log in it logs me back out and sends me to the screen asking me to login or sign up. I have uninstalled and reinstalled spotify several times and it does the s...

  • Newbie
  •  I have tried to log in to spotify on my phone(droid turbo 2) for several days as soon as i log in it logs me back out and sends me to the screen asking me  to login or sign up. I have unin...
  • Katerina
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forced to Make a New Account. Now All my stuff is gone.

Hey all, Everything was working fine this morning. Then about 20 minutes ago, I tried to log into spotify and it said my Facebook was not associated with a spotify account. I had to make a new account to post on these boards for help.Now all my playl...

  • Visitor
  • Hey all,   Everything was working fine this morning. Then about 20 minutes ago, I tried to log into spotify and it said my Facebook was not associated with a spotify account. I had to make a n...
  • Katerina
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need to swap emails to a different account

So I got premium on an account different than the account that has my usual email. I switched the email on the non-premium account to something else and then tried to switch the email on my premium account to my usual email. It says the email is alre...

  • Newbie
  • So I got premium on an account different than the account that has my usual email. I switched the email on the non-premium account to something else and then tried to switch the email on my premium a...
  • Katerina
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify "old email address"

Hi all, I was hoping someone could help me. SITUATION:For the past few years, I have had my Spotify account linked to my FB account. I have forgotten my Spotify password. I have now moved countries and when I try and change the payment method, it ask...

  • Newbie
  • Hi all,   I was hoping someone could help me.   SITUATION: For the past few years, I have had my Spotify account linked to my FB account. I have forgotten my Spotify password.   ...
  • Katerina
  • Spotify Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 531 Views
  • 1 replies
  • 0 likes