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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Kane22
  • Casual Listener
  • 173404 Views
  • 697 replies
  • 57 likes
  • Account
  • 173404 Views
  • 697 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1091143 Views
  • 118 replies
  • 104 likes
  • Account
  • 1091143 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52051 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52051 Views
  • 58 replies
  • 8 likes

Password unknown and Email hacked on facebook linked account

Hello,Actually I log in to my spotify account using facebook for years and I have forgotten my very very old password. Un fortunately my account is linked to an email address that have been hacked years ago and on which I have no access.I want to upd...

  • Newbie
  • Hello, Actually I log in to my spotify account using facebook for years and I have forgotten my very very old password. Un fortunately my account is linked to an email address that have been hacked ...
  • JackBeau
  • Composer
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Switch from premium to family account but already paid a year contract premium, is their conversion?

Hi A fiew months a go I accepted the offer to pay €100 at once for a year contract instead op 9.99 a month. Today I want to upgrade my account to family. On the payment page, I have to sign that I'm willing to pay 14,99/ month. I'm okay with that, bu...

  • Newbie
  • Hi   A fiew months a go I accepted the offer to pay €100 at once for a year contract  instead op 9.99 a month.  Today I want to upgrade my account to family. On the payment page, I ...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 1 likes
  • 153 Views
  • 1 replies
  • 1 likes

Superuser Contribution Editing Profile

I'm unable to edit my profile to provide an email address. Please help.

  • Newbie
  • I'm unable to edit my profile to provide an email address. Please help.
  • Melody
  • Community Manager
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating

My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update it?

  • Newbie
  • My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update...
  • Luke
  • Spotify Star
  • 427 Views
  • 10 replies
  • 0 likes
  • Premium
  • 427 Views
  • 10 replies
  • 0 likes

French in Switzerland - Français en Suisse

(Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the major language spoken in Switzerland. I speak French a...

  • Newbie
  • (Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the maj...
  • PatrickV70
  • Casual Listener
  • 5523 Views
  • 20 replies
  • 92 likes
  • 5523 Views
  • 20 replies
  • 92 likes

Solved!! Change my email while I have premium subscription?

Can I change my email while I have premium subscription? 

  • Casual Listener
  • Can I change my email while I have premium subscription? 
  • jsannn
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dejó de funcionar Spotify en mi smart

Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet del tv está perfecta.gracias

  • Newbie
  • Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet d...
  • DiegoSanchez1
  • Newbie
  • 28797 Views
  • 21 replies
  • 5 likes
  • 28797 Views
  • 21 replies
  • 5 likes

Superuser Contribution "You bought Spotify Premium before, so you aren't eligible for this $0.99 offer"

Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer?My friend recently received an email regarding the $0.99 offer, so I went to check, saw it, logged in, and, "Unfortunately you aren't elig...

  • Regular
  • Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer? My friend recently received an email regarding the $0.99 offer, so I went to check, s...
  • Aimee_T
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on Spotify's website

Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to waste that much money. I am logged on my phone with thi...

  • Newbie
  • Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to wast...
  • Aimee_T
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Who is King Colee on spotify?

It seems like its J cole and Logic mixed together into one artist?? Is this a record label doing this or some random person?

  • Newbie
  • It seems like its J cole and Logic mixed together into one artist?? Is this a record label doing this or some random person?
  • RickCF61
  • Newbie
  • 40396 Views
  • 6 replies
  • 1 likes
  • 40396 Views
  • 6 replies
  • 1 likes

Superuser Contribution My Account Isn't showing my activity anymore

For some reason my account is not showing my activity on the friend feed anymore. I know because on my sisters account it showed what I had been listening two days ago and I've been listening to many different things since then. Thanks

  • Newbie
  • For some reason my account is not showing my activity on the friend feed anymore. I know because on my sisters account it showed what I had been listening two days ago and I've been listening to many...
  • alliepenguin
  • Newbie
  • 1904 Views
  • 2 replies
  • 7 likes
  • Account
  • 1904 Views
  • 2 replies
  • 7 likes

Superuser Contribution Temporary Error When Trying to Connect to Facebook

HiJust regained control of my account after it was hacked this morning. Going throught setting thing up again, but I can;t connect to Facebook, I just get an error saying:Sorry there has been a temporary error, please try again later I try later usin...

  • Casual Listener
  • Hi Just regained control of my account after it was hacked this morning.  Going throught setting thing up again, but I can;t connect to Facebook, I just get an error saying: Sorry there has b...
  • ajw107
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Will I lose offline music and playlist if I cancel NY Times/Premium and resubscribe?

So this is kind of a very hypothetical/in the future type of question. I subscribed to Spotify Premium and The New York Times All Access as part of this NYT/Spotify promotion bundle, and it's a 1-year plan, which I'm locked into. I plan on canceling ...

  • Newbie
  • So this is kind of a very hypothetical/in the future type of question. I subscribed to Spotify Premium and The New York Times All Access as part of this NYT/Spotify promotion bundle, and it's a 1-yea...
  • Aimee_T
  • Roadie
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strangers are attached to my Premium for Family account

I now check regularly to see who is connected to my account after noticing that complete strangers were somehow added. Is this normal? And is two-step verification possible? *Removed screenshots with personal information*

  • Newbie
  • I now check regularly to see who is connected to my account after noticing that complete strangers were somehow added. Is this normal? And is two-step verification possible?    *Removed...
  • Aimee_T
  • Roadie
  • 371 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country change

I am already a premium subscriber.I lived in France and paid in with credit card until now.I am currently living in Israel, and would like to make my account an Israeli one.When I want to change my country on account options, it says that I have to u...

  • Newbie
  • I am already a premium subscriber. I lived in France and paid in with credit card until now. I am currently living in Israel, and would like to make my account an Israeli one. When I want to chang...
  • Aimee_T
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is experiencing technical difficulties

It would be really cool if Spotify would have an easy to find technical issues notification. Seems like lots of people are having a similar issue as I am today:All my songs have disappeared and/or "oooops, something went wrong" pops up when clicking ...

  • Regular
  • It would be really cool if Spotify would have an easy to find technical issues notification. Seems like lots of people are having a similar issue as I am today: All my songs have disappeared and/or ...
  • sandmanbc71
  • Regular
  • 367 Views
  • 3 replies
  • 0 likes
  • Account
  • 367 Views
  • 3 replies
  • 0 likes

Solved!! Family Plan

Hi my daughter has the Premium Spotify account with her person email address. I want to cancel her account and set-up the Family Plan through my email address. Can she switch her playlists over to our family plan?

  • Casual Listener
  • Hi my daughter has the Premium Spotify account with her person email address.  I want to cancel her account and set-up the Family Plan through my email address.  Can she switch her playlist...
  • StaffingMatters
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • Account
  • 255 Views
  • 2 replies
  • 0 likes

I don't have access to my music (Xbox one)

My Spotify on Xbox one has been working completely fine until for no apparent reason I have lost all my music and Spotify will not display anything at all if I go to the "my music" tab. Initially I lost all my music then I lost my playlists and follo...

  • Casual Listener
  • My Spotify on Xbox one has been working completely fine until for no apparent reason I have lost all my music and Spotify will not display anything at all if I go to the "my music" tab. Initially I l...
  • LiamSmithonxbox
  • Casual Listener
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

not receiving premium

I paid for premium and am not receiving it. Reinstalled the app, signed out and back in, still not getting what I paid for.

  • Newbie
  • I paid for premium and am not receiving it. Reinstalled the app, signed out and back in, still not getting what I paid for.
  • JackBeau
  • Composer
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

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