Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84661 Views

9 replies

2 likes

Account
Login
  • 84661 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661277 Views

13 replies

4 likes

Account
  • 661277 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743105 Views

18 replies

29 likes

  • 743105 Views
  • 18 replies
  • 29 likes

Different Songs in the Same Spotify-Playlist

PlanPremiumCountrygermanyDevice(iPhone 8Operating System(iOS 12.1My Question or Issue Hi. I‘m often listening to Spotify Playlist „motivation mix“.usually the Songs are changing. I just sent the link to my wife. But when opening the Link in her IPhon...

Newbie

  Plan Premium Country germany Device (iPhone 8 Operating System (iOS 12.1 My Question or Issue  Hi.   I‘m often listening to Spotify Playlist „motivation mix“. usually th...

zacharyaddi

Music Fan

1375 Views

1 replies

2 likes

Account
  • 1375 Views
  • 1 replies
  • 2 likes

Invader device uses my account!

PlanPremium FamiliarCountry: Argentina Device(Sony X-Peria, Toshiba Sattelite 775)Operating System(Linux Mint, Android, Windows 8.1) My Question or Issue There is a PS4 device that use my account in real time, and surely it's not mine. I'm listening ...

Casual Listener

Plan Premium Familiar Country: Argentina   Device (Sony X-Peria, Toshiba Sattelite 775) Operating System (Linux Mint, Android, Windows 8.1)   My Question or Issue  There is a...

ulisesulises

Casual Listener

355 Views

2 replies

0 likes

Account
  • 355 Views
  • 2 replies
  • 0 likes

Can't select a username - even on new accounts

I want to select my username before I upgrade to premium. I see that i can't do that with my existing account so I registered another one - just gave me numbers. Is there no way to create a new account and select a username?

Casual Listener

  I want to select my username before I upgrade to premium. I see that i can't do that with my existing account so I registered another one - just gave me numbers. Is there no way to create a n...

zacharyaddi

Music Fan

728 Views

6 replies

3 likes

Account
Login
  • 728 Views
  • 6 replies
  • 3 likes

Superuser Contribution Disable shuffle at account level by default

Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My famil is going nuts trying to figure out why alexa is alwa...

Regular

  Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My...

barneytoe

Regular

827 Views

2 replies

0 likes

Subscription
  • 827 Views
  • 2 replies
  • 0 likes

Change my User Name

Hello, My User Name is *snip* which is very annoying. I want to change it, but from some reason I can't. I'll be more Than Happy if you can help me and change it to Leron1990, or if you can send me a guide to do so. If from some reason you are unable...

Visitor

Hello,   My User Name is *snip* which is very annoying.   I want to change it, but from some reason I can't. I'll be more Than Happy if you can help me and change it to Leron...

user-removed

Not applicable

738 Views

4 replies

0 likes

Account
  • 738 Views
  • 4 replies
  • 0 likes

Change my User Name

Hello, My User Name is gmklvyahk89fp141zm6gh5qnb which is very annoying. I want to change it, but from some reason I can't.I'll be more Than Happy if you can help me and change it to Leron1990, or if you can send me a guide to do so. If from some rea...

Visitor

Hello,   My User Name is gmklvyahk89fp141zm6gh5qnb which is very annoying.   I want to change it, but from some reason I can't. I'll be more Than Happy if you can help me and chan...

musicbloggers

Newbie

948 Views

3 replies

0 likes

Account
  • 948 Views
  • 3 replies
  • 0 likes

I think I've been hacked?

PlanPremiumCountry AustraliaDeviceAndroid and HP PC My Question or Issue I don't know if this is the right place but I think I've been hacked, I have no idea. Music keeps randomly playing on my account every few days and when I check, my account seem...

Casual Listener

Plan Premium Country  Australia Device Android and HP PC  My Question or Issue  I don't know if this is the right place but I think I've been hacked, I have no idea. Music keeps...

Billy-J

Spotify Star

896 Views

4 replies

0 likes

Account
Security
  • 896 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account name is a number

My Question or Issue Yesterday I wanted to disconnect my spotify account from my facebook. So I deleted the acces with facebook from the account settings. However when I logged back in this morning my name was changed to: 1170240794. I found out that...

Casual Listener

  My Question or Issue  Yesterday I wanted to disconnect my spotify account from my facebook. So I deleted the acces with facebook from the account settings. However when I logged back in...

Guido

Spotify Legend

988 Views

4 replies

1 likes

Account
Login
Other
  • 988 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify cut the connection.

Hello Spotify,You will give me 3 months use for a very low price.But for what?You cut the connection to my Squeezebox.........You cut the connection to my 4 yaer old Pioneer Premium Atmos reciever.WHY?

Casual Listener

Hello Spotify, You will give me 3 months use for a very low price. But for what? You cut the connection to my Squeezebox......... You cut the connection to my 4 yaer old Pioneer Premium Atmos rec...

Katerina

Spotify Legend

997 Views

3 replies

0 likes

Premium
  • 997 Views
  • 3 replies
  • 0 likes

Superuser Contribution 14 day, unable to change country or remove account payment.

PlanFreeCountry UKDevice(iPhone 5s, iphone 6s, Macbook Pro 2015)Operating SystemiOS 10, mojava My Question or Issue I've recently moved to France, got the 14 day restriction so went to change my country and was unable as the drop down only gives the ...

Casual Listener

Plan Free Country  UK Device (iPhone 5s, iphone 6s, Macbook Pro 2015) Operating System iOS 10, mojava    My Question or Issue  I've recently moved to France, got th...

Guido

Spotify Legend

459 Views

1 replies

0 likes

Account
Subscription
  • 459 Views
  • 1 replies
  • 0 likes

Lost whole library

PlanPremiumCountrySweden DeviceAll my devices, independent of device or platform My Question or IssueI lost all my playlists, artists, albums, and so on. In the songs section, there are songs that I don't recognize. In the Recently played section, I ...

Casual Listener

Plan Premium Country Sweden  Device All my devices, independent of device or platform     My Question or Issue I lost all my playlists, artists, albums, and so on. In the song...

zacharyaddi

Music Fan

457 Views

2 replies

1 likes

Other
Premium
Subscription
  • 457 Views
  • 2 replies
  • 1 likes

Ongoing Issue

PlanPremiumCountry BrazilDeviceSamsung Galaxy A7 2017Operating SystemAndroidMy Question or IssueWhen i try to download any podcast episode, the app closes. Worth notice that i'm using the alpha version of Spotify, but i don't know where to report thi...

Casual Listener

Plan Premium Country  Brazil Device Samsung Galaxy A7 2017 Operating System Android My Question or Issue When i try to download any podcast episode, the app closes. Worth notice that i'...

Billy-J

Spotify Star

343 Views

1 replies

0 likes

Other
  • 343 Views
  • 1 replies
  • 0 likes

Solved!! My accountname is a number

PlanPremiumCountry NetherlandsDeviceDesktopOperating SystemWindows 10 My Question or Issue Yesterday I wanted to disconnect my spotify account from my facebook. So I deleted the acces with facebook from the account settings. However when I logged bac...

Casual Listener

Plan Premium Country  Netherlands Device Desktop Operating System Windows 10   My Question or Issue  Yesterday I wanted to disconnect my spotify account from my facebook. So ...

Jose_M

Spotify Star

803 Views

4 replies

0 likes

Account
Login
Premium
  • 803 Views
  • 4 replies
  • 0 likes

Claiming artist

So like 9 months ago I tried to claim "Sugiwo"signed in majority of my media.And one day the pending just disappeared. I wasn't rejected or approved.So.. I like ignored itI'm trying again now. wish me luck.I just gave up back then but this spotify wr...

Newbie

So like 9 months ago I tried to claim "Sugiwo" signed in majority of my media. And one day the pending just disappeared. I wasn't rejected or approved. So.. I like ignored it I'm trying agai...

Maxim

Spotify Star

641 Views

1 replies

1 likes

Account
  • 641 Views
  • 1 replies
  • 1 likes

I'm having trouble logging into my account

I'm trying to log in as Paul Bruce Jr because I'm a songwriter I ... distribution my songs on there though revbnations I'm a member there my email there has changed from *snip* to *snip* on revbnations can someone please help me thanks

Casual Listener

I'm trying to log in as Paul Bruce Jr because I'm a songwriter I ... distribution my songs on there though revbnations I'm a member there my email there has changed from *snip* to *snip* on revbnatio...

Billy-J

Spotify Star

430 Views

1 replies

0 likes

Premium
  • 430 Views
  • 1 replies
  • 0 likes

Account connected to Facebook but not sharing information

PlanFreeCountryItaly My Question or IssueHello,I have quite a common problem: when I created the account, I connected it to my Fcebook account, but now my username on Spotify is an id number, the profile image is not updated with my Facebook profile ...

Casual Listener

Plan Free Country Italy   My Question or Issue Hello, I have quite a common problem: when I created the account, I connected it to my Fcebook account, but now my username on Spotify is an...

osornios

Spotify Star

366 Views

1 replies

0 likes

Account
Login
  • 366 Views
  • 1 replies
  • 0 likes

Changing country: there is only one option

I'm trying to change the country but when I go on my account to edit profile and click country there is only one option which is the previous set country which was USA, I cannot use Spotify on my Spotify app because it says I have to change the count...

Newbie

I'm trying to change the country but when I go on my account to edit profile and click country there is only one option which is the previous set country which was USA, I cannot use Spotify on my Spo...

DubbRichard

Regular

1072 Views

1 replies

0 likes

Account
Free
  • 1072 Views
  • 1 replies
  • 0 likes

Facebook disonected and now my username won't change back to my name instead of numbers

I recently changed passwords to fb so it somehow disconected with my spotify account although I could still log in through fb my username changed to a string of numbers. I have tried:-Disconecting and reconecting multiple times-I checked the settings...

Newbie

I recently changed passwords to fb so it somehow disconected with my spotify account although I could still log in through fb my username changed to a string of numbers. I have tried: -Disconecting ...

osornios

Spotify Star

306 Views

1 replies

0 likes

Account
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Artists Account Creation?

PlanFreeCountry GermanyDevice Operating System My Question or Issue I want to set up an Artist Account for me but somehow i cant get "access" because when i press the 3 dots like Spotify wants me to, there is no "share" function where i can copy the ...

Casual Listener

  Plan Free Country  Germany Device   Operating System     My Question or Issue  I want to set up an Artist Account for me but somehow i cant get "access" bec...

Guido

Spotify Legend

721 Views

2 replies

0 likes

Account
Free
Other
  • 721 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problem with my Facebook account which is connected to two profiles

PlanFree and PremiumCountry SlovakiaDevicePC and iPhoneOperating SystemiOS 10 and Windows 10 My Question or Issue Hello,I created a small mess with my accounts. Some time ago I started with Spotify (connected the Facebook account) And then because of...

Casual Listener

Plan Free and Premium Country  Slovakia Device PC and iPhone Operating System iOS 10 and Windows 10   My Question or Issue  Hello, I created a small mess with my accounts.&n...

Peter

Spotify Legend

813 Views

6 replies

0 likes

Account
  • 813 Views
  • 6 replies
  • 0 likes