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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352895 Views
  • 901 replies
  • 105 likes
  • Account
  • 352895 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152553 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152553 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88395 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88395 Views
  • 68 replies
  • 10 likes

All playlists deleted

Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but noone had. After this happened I also noticed that...

  • Newbie
  • Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but...
  • Luke
  • Spotify Star
  • 736 Views
  • 1 replies
  • 0 likes
  • 736 Views
  • 1 replies
  • 0 likes

Logging out automatically after logging in

I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music. But after some hours i opened the app and found that I'm logged out again, therefore i logge...

  • Newbie
  • I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music.  But after some hours i opened the ...
  • Luke
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Can't log into my account.

It keeps saying username or password is incorrect. Or it logs in for a second, says your offline nd logs out again before giving me a chance to do anything. This has been happening since the past 2 hours now.

  • Newbie
  • It keeps saying username or password is incorrect. Or it logs in for a second, says your offline nd logs out again before giving me a chance to do anything. This has been happening since the past 2 h...
  • Luke
  • Spotify Star
  • 815 Views
  • 1 replies
  • 0 likes
  • 815 Views
  • 1 replies
  • 0 likes

leoleesgardens account doenst exist ? despite beingcharged

Hello the account i am contacting you through is not the account i want to be using. I have been charged 9.99 for the account Leoleesgardens. which woud be fine if spotify actually said the account existed ! i can not log in. in any way, and i am bei...

  • Visitor
  • Hello the account i am contacting you through is not the account i want to be using.  I have been charged 9.99 for the account Leoleesgardens. which woud be fine if spotify actually said the ac...
  • Jose_M
  • Spotify Star
  • 4276 Views
  • 5 replies
  • 1 likes
  • Login
  • 4276 Views
  • 5 replies
  • 1 likes

Solved!! Can't log in on the Spotify App

Good morning!I have a Premium Plan and I can't log in my account.I reset my password in the web page, I managed to do it and logged in in the web page. Then I tried to log in in my app, both on my computer and my phone, and it kept saying that my ema...

  • Casual Listener
  • Good morning! I have a Premium Plan and I can't log in my account. I reset my password in the web page, I managed to do it and logged in in the web page. Then I tried to log in in my app, both on m...
  • MauriceMV
  • Spotify Star
  • 3193 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 3193 Views
  • 3 replies
  • 0 likes

Useername and Email

PlanFree/Premium Country SwedenDeviceSamsungOperating System My Question or Issue Why is it that when I use my Username to log on to spotify I come in to "my account", with all my playlists, no premium and there is a picture of my brother? (he also u...

  • Newbie
  • Plan Free/Premium  Country  Sweden Device Samsung Operating System     My Question or Issue  Why is it that when I use my Username to log on to spotify I come in to...
  • Jose_M
  • Spotify Star
  • 888 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 888 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative Playlists Privacy / Followers Privacy

PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or IssueHi, I would like to create a collaborative playlist in which the followers are private to each other. This provides them with the opportunity to collaborate anonymously and communic...

  • Visitor
  • Plan Premium Country UK Device All Operating System All   My Question or Issue Hi,    I would like to create a collaborative playlist in which the followers are private to ...
  • Guido
  • Spotify Legend
  • 1164 Views
  • 1 replies
  • 0 likes
  • Security
  • 1164 Views
  • 1 replies
  • 0 likes

[Account] Change Username

PlanPremiumCountry United StatesDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue When I signed up and registered my account I created the username EluminizaKarin. This username appears on certain things like if I want to logout...

  • Newbie
  • Plan Premium Country  United States Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  When I signed up and registered my account I created th...
  • EthanS1
  • Community Legend
  • 1556 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1556 Views
  • 1 replies
  • 0 likes

Does NOT let me log in

It doesnt give a option to log in it automatically goes to a free log in. yes i have tried redownloading multiple times. i have even tried to switch icloud account and it does the same thing. just doesnt give me a option to log in on the app.PlanPrem...

  • Newbie
  • It doesnt give a option to log in it automatically goes to a free log in. yes i have tried redownloading multiple times. i have even tried to switch icloud account and it does the same thing. ju...
  • Jose_M
  • Spotify Star
  • 906 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 906 Views
  • 1 replies
  • 1 likes

Suddenly getting ads as a paying user

I have a paid subscription in Germany (still on the old amount of 5 euro pm) and since a few days I've started getting ads when playing music. Can someone tell me why this is happening? Thanks,Maarten

  • Casual Listener
  • I have a paid subscription in Germany (still on the old amount of 5 euro pm) and since a few days I've started getting ads when playing music. Can someone tell me why this is happening?   Than...
  • mnieber
  • Casual Listener
  • 1494 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
  • 1494 Views
  • 8 replies
  • 1 likes

Family Premium

PlanFree/PremiumCountry DeviceiPhone SE My Question or Issue I have upgraded to family premium but can’t get each device to be able to play music from Spotify without the same track playing on all devices.

  • Newbie
  • Plan Free/Premium Country   Device iPhone SE   My Question or Issue  I have upgraded to family premium but can’t get each device to be able to play music from Spotify without ...
  • Maxim
  • Spotify Star
  • 1728 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1728 Views
  • 1 replies
  • 0 likes

How do I log ALL of my devices off my account

Alright I already know how to log out all of my offline accounts but how to I log out ALL devices because I can't log out this random person adding and changing random junk on my account and booting me off my own music. When I look at devices it's un...

  • Newbie
  • Alright I already know how to log out all of my offline accounts but how to I log out ALL devices because I can't log out this random person adding and changing random junk on my account and booting ...
  • Maxim
  • Spotify Star
  • 1202 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 1202 Views
  • 1 replies
  • 0 likes

Account issues

I created a regular account. I went through a distributor to release my song "Best Days". An artist account was created for my release. There is now a regular account as well as an artist account. How do I gain access to my artist account?

  • Newbie
  • I created a regular account.  I went through a distributor to release my song "Best Days". An artist account was created for my release. There is now a regular account as well as an artist accou...
  • Maxim
  • Spotify Star
  • 771 Views
  • 1 replies
  • 0 likes
  • Account
  • 771 Views
  • 1 replies
  • 0 likes

Lost my playlists

Plan premium I have a premium package and I have lost my playlists. Not sure if one of my family members has deleted by accident. My Question or Issue

  • Newbie
  •   Plan premium   I have a premium package and I have lost my playlists.  Not sure if one of my family members has deleted by accident.  My Question or Issue  
  • Billy-J
  • Spotify Star
  • 1814 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1814 Views
  • 1 replies
  • 0 likes

Hacked Account

PlanPremium My Question or Issue My account has been hacked by someone or multiple people who have deleted all of my 6 years of playlists and saved music. I can't listen to music on my devices because they will calibrate my account to play on their c...

  • Newbie
  •     Plan Premium   My Question or Issue  My account has been hacked by someone or multiple people who have deleted all of my 6 years of playlists and saved music. I can't li...
  • Billy-J
  • Spotify Star
  • 1209 Views
  • 1 replies
  • 1 likes
  • Account
  • 1209 Views
  • 1 replies
  • 1 likes

Solved!! Change my name on Premium for Family

I thought I was inviting my sister to join the Premium for Family subscription I just purchased but the site was actually just asking for my name and address. How do I edit this?

  • Newbie
  • I thought I was inviting my sister to join the Premium for Family subscription I just purchased but the site was actually just asking for my name and address. How do I edit this?
  • amatovino
  • Casual Listener
  • 22008 Views
  • 50 replies
  • 8 likes
  • 22008 Views
  • 50 replies
  • 8 likes

no longer a student

PlanStudent PremiumCountryGermany My Question or IssueAs of 01.01.2019 I will be no longer a student, can I manually change my suscription to Premium? Or how does this work if my university status changes before my suscription runs out?

  • Casual Listener
  •   Plan Student Premium Country Germany     My Question or Issue As of 01.01.2019 I will be no longer a student, can I manually change my suscription to Premium? Or how does thi...
  • Jose_M
  • Spotify Star
  • 2118 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2118 Views
  • 3 replies
  • 1 likes

Solved!! Device Password

PlanPaidOperating SystemS+9 My Question or Issue Hi..I managed to send myself a device password, didn't mean to and now everytime I open my it keeps asking for this password. How do I cancel this?

  • Newbie
  • Plan Paid Operating System S+9   My Question or Issue  Hi..I managed to send myself a device password, didn't mean to and now everytime I open my it keeps asking for this password. Ho...
  • Loxer
  • Community Legend
  • 1794 Views
  • 1 replies
  • 0 likes
  • Account
  • 1794 Views
  • 1 replies
  • 0 likes

Random skipping of songs

Device(iPhoneX, Macbook Pro) My Question or Issue Spotify has been randomly skipping me out of my playlists and defaulting to random tracks from "Indie Chill" or "chill as folk" Spotify albums. I dont know why it is happening, but I will select a son...

  • Casual Listener
  •     Device (iPhoneX, Macbook Pro)     My Question or Issue  Spotify has been randomly skipping me out of my playlists and defaulting to random tracks from "Indie ...
  • Billy-J
  • Spotify Star
  • 15495 Views
  • 3 replies
  • 0 likes
  • Account
  • 15495 Views
  • 3 replies
  • 0 likes

Como cambiar el pais de residencia

Acabo de adquirir una cuenta premium familiar desde Nueva Zelanda, donde voy a estar un par de semanas más, con una tarjeta emitida acá, pero en breve me vuelvo a mi país (Argentina) y quiero continuar pagando con la misma tarjeta porqueno tengo banc...

  • Newbie
  • Acabo de adquirir una cuenta premium familiar desde Nueva Zelanda, donde voy a estar un par de semanas más, con una tarjeta emitida acá, pero en breve me vuelvo a mi país (Argentina) y quiero continu...
  • Jose_M
  • Spotify Star
  • 2321 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2321 Views
  • 1 replies
  • 1 likes