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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171314 Views
  • 695 replies
  • 57 likes
  • Account
  • 171314 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090232 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090232 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51893 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51893 Views
  • 58 replies
  • 8 likes

Superuser Contribution Lost all saved content - Everything replaced

Hi,I had the unpleasant surprise this morning to notice the entirety of my starred content (albums, artists, playlists - even mine!) has been removed and replaced by default spotify playlists and popular pop artists I don't care about.I have been usi...

  • Casual Listener
  • Hi, I had the unpleasant surprise this morning to notice the entirety of my starred content (albums, artists, playlists - even mine!) has been removed and replaced by default spotify playlists and p...
  • Syko
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

Is someone else using my account?

So, it started when random playlists of songs were being added. Playlists such as "Songs for Davide". I kept deleting them, but they always returned after a few days. Now, while at work and using the Web Player, I noticed that the albums "Butterfly E...

  • Regular
  • So, it started when random playlists of songs were being added. Playlists such as "Songs for Davide". I kept deleting them, but they always returned after a few days.   Now, while at work and ...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Security
  • 188 Views
  • 1 replies
  • 0 likes

Aucune connexion internet détectée

Bonjour, Depuis quelques jours je n'arrive plus à écouter de la musique sur le PC de mon travail (avec mes identifiants).J'ai un message d'erreur comme quoi il n'y a "pas de connexion internet détectée : erreur 4"Pourtant je suis bien connectée à int...

  • Newbie
  • Bonjour,   Depuis quelques jours je n'arrive plus à écouter de la musique sur le PC de mon travail (avec mes identifiants). J'ai un message d'erreur comme quoi il n'y a "pas de connexion inte...
  • Flanstario1
  • Composer
  • 37053 Views
  • 1 replies
  • 2 likes
  • 37053 Views
  • 1 replies
  • 2 likes

Superuser Contribution Changed face book email

I changed by facebook email and I am usign spotfiy with my facebook account. However, when I see my profile in spotify the email registred is the old one. How can I change this?

  • Newbie
  • I changed by facebook email and I am usign spotfiy with my facebook account. However, when I see my profile in spotify the email registred is the old one. How can I change this? 
  • JuanSebastian
  • Roadie
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

Paid for Premium but only have been getting the Plain service for 2 years now

How do I rectify this ?I cannot find out how to get help with contacting . I have been billed for over two years for a Prremium service - but am not getting it !

  • Newbie
  • How do I rectify this ? I cannot find out  how to get help with contacting . I have been billed for over two years for a  Prremium service - but am not getting it !
  • Alathea
  • Newbie
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 193 Views
  • 1 replies
  • 0 likes

Playlists gone...

Hello, A while ago i realized that i have been logged out from spotify on my iphone and on my mac. I didn't remember the password so i changed it. It was the exactly the same mailadress. When i was logged in i could't see any of my playlist and i did...

  • Casual Listener
  • Hello,   A while ago i realized that i have been logged out from spotify on my iphone and on my mac. I didn't remember the password so i changed it. It was the exactly the same mailadress. Whe...
  • Hadezzman
  • Casual Listener
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Playlists are gone?! :(

Hi, all my playlists are gone Only strange music and lists that are not mine.. Please help!

  • Newbie
  • Hi, all my playlists are gone 😞 Only strange music and lists that are not mine.. Please help!  
  • nathentat
  • Newbie
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! Device limit reached, but I only have one device

Hi, I just installed a new system on my Android phone, tried to download my songs to offline storage, and got a message that I have reached the limit of three devices.However, I only have one device that I use for downloads - this particular phone. I...

  • Casual Listener
  • Hi,  I just installed a new system on my Android phone, tried to download my songs to offline storage, and got a message that I have reached the limit of three devices. However, I only have on...
  • kukunamuniu_pl
  • Casual Listener
  • 4411 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 4411 Views
  • 2 replies
  • 0 likes

Family administrator's name

Hi, I think I have mis entered the data for administrator's account. How I can check the data's administrator ? I try to find the answer on the forum, but unfortunately didn't find. Thanks a lot Regards, David

  • Casual Listener
  • Hi,  I think I have mis entered the data for administrator's account. How I can check the data's administrator ?   I try to find the answer on the forum, but unfortunately didn't find. ...
  • andorra-ch
  • Casual Listener
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Account

Hi my name is Camille Clark and I think last month I put in to cancel and they just charged my account today and it made my account overdraft so I can somebody get back to me and can you see if you can get that put back on my account because now I kn...

  • Newbie
  • Hi my name is Camille Clark and I think last month I put in to cancel and they just charged my account today and it made my account overdraft so I can somebody get back to me and can you see if you c...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! I'm Being Charged but I don't have a Subscription!

I just noticed a charge in bank transactions from Spotify, so I thought I must have accidentally subscribed. But when I logged into Spotify to cancel my subscription, it says I don't have one! It also shows that there is no payment information linked...

  • Visitor
  • I just noticed a charge in bank transactions from Spotify, so I thought I must have accidentally subscribed.  But when I logged into Spotify to cancel my subscription, it says I don't have one! ...
  • osornios
  • Spotify Star
  • 91615 Views
  • 19 replies
  • 2 likes
  • 91615 Views
  • 19 replies
  • 2 likes

Can't log in/Login page freezes

Whenever I enter my login information on Spotify desktop, the boxes where you enter your username and password fade to grey and the page just stays there. It's been stuck on this page for over two hours. I've tried closing the application multiple ti...

  • Newbie
  • Whenever I enter my login information on Spotify desktop, the boxes where you enter your username and password fade to grey and the page just stays there. It's been stuck on this page for over two ho...
  • jrees22
  • Newbie
  • 4570 Views
  • 14 replies
  • 6 likes
  • 4570 Views
  • 14 replies
  • 6 likes

Superuser Contribution Problemas con actividad de amigos

Hola. No puedo visualizar correctamente lo que escuchan mis amigos de facebook. Normalmente podía ver la actividad de 15/20 personas en la barra lateral, pero ahora de repente solo visualizo a 5 personas y no encuentro manera de solucionarlo. Alguna ...

  • Casual Listener
  • Hola. No puedo visualizar correctamente lo que escuchan mis amigos de facebook. Normalmente podía ver la actividad de 15/20 personas en la barra lateral, pero ahora de repente solo visualizo a 5 pers...
  • RpRocker
  • Newbie
  • 1947 Views
  • 9 replies
  • 3 likes
  • Account
  • 1947 Views
  • 9 replies
  • 3 likes

My spotify has been hacked

My acount has been hacked someone is changing all my music and shows them playing on their phone please advise how to stop & fix this.

  • Visitor
  • My acount has been hacked someone is changing all my music and shows them playing on their phone please advise how to stop & fix this.
  • user-removed
  • Not applicable
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Superuser Contribution Passwort vergessen und kein zugriff auf Email Konto.

Ich habe mein Spotify Passwort vergessen und habe leider auch das Passwort von der Zugehörigen Email Adresse nicht mehr im Kopf , kann ich da irgendwas tun um mein Passwort neu zu machen ?Mfg

  • Newbie
  • Ich habe mein Spotify Passwort vergessen und habe leider auch das Passwort von der Zugehörigen Email Adresse nicht mehr im Kopf , kann ich da irgendwas tun um mein Passwort neu zu machen ? Mfg
  • paddy1910
  • Newbie
  • 45498 Views
  • 16 replies
  • 6 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 45498 Views
  • 16 replies
  • 6 likes

Solved!! My friends cannot see my activity

Hello, My friends cannot see my activity in the Activity Feed. What is shown is that my activity from 8 days ago. I looked at the settings and yes, publishing activity is on and I am not in offline mode. Both Mac app and Android app does not work for...

  • Newbie
  • Hello,   My friends cannot see my activity in the Activity Feed. What is shown is that my activity from 8 days ago. I looked at the settings and yes, publishing activity is on and I am not in ...
  • JackBeau
  • Composer
  • 877 Views
  • 1 replies
  • 0 likes
  • 877 Views
  • 1 replies
  • 0 likes

Solved!! Remove credit card on my account

Hi, I would like to remove the credit card details of my account. How can I do this? When I am logged in --> Subscription I can only use the option "Get Premium".

  • Music Fan
  • Hi,   I would like to remove the credit card details of my account.   How can I do this?   When I am logged in -->  Subscription I can only use the option "Get Premium".
  • Maxim
  • Spotify Star
  • 38325 Views
  • 3 replies
  • 0 likes
  • 38325 Views
  • 3 replies
  • 0 likes

Address

How do I find out what address I have registered?

  • Newbie
  • How do I find out what address I have registered?
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

Minhas playlists sumiram e estão aparecendo como tocadas recentemente umas playlists que com certeza não foi eu que escolhi. Como faço pra recuperar minhas playlists?

  • Casual Listener
  • Minhas playlists sumiram e estão aparecendo como tocadas recentemente umas playlists que com certeza não foi eu que escolhi. Como faço pra recuperar minhas playlists? 
  • DenaMarie82
  • Casual Listener
  • 372 Views
  • 4 replies
  • 0 likes
  • 372 Views
  • 4 replies
  • 0 likes

Env: prod