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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287826 Views

529 replies

34 likes

Account
Free
  • 287826 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13638 Views

6 replies

11 likes

Security
  • 13638 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540497 Views

990 replies

114 likes

Account
  • 540497 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129616 Views

74 replies

12 likes

Account
Login
Premium
  • 129616 Views
  • 74 replies
  • 12 likes

Account compromised?

Plan - FamilyFree/Premium - PremiumCountry - USA A member in my family (on my plan) feels their account might have been compromised. Is there a way for me to see which devices the account is attached to from my (master) account?

Newbie

Plan - Family Free/Premium - Premium Country - USA     A member in my family (on my plan) feels their account might have been compromised. Is there a way for me to see which devices th...

OneByBoo

Roadie

291 Views

1 replies

0 likes

Premium
  • 291 Views
  • 1 replies
  • 0 likes

FACEBOOK ISSUE

I can't link my spotify app to my Facebook because it says my Spotify is already connected to another Facebook? If its linked to an old fb email - I dont have access to that email anymore. Please help PlanPremiumCountry USADeviceSamsung Galaxy 9Opera...

Newbie

I can't link my spotify app to my Facebook because it says my Spotify is already connected to another Facebook? If its linked to an old fb email - I dont have access to that email anymore. Please hel...

OneByBoo

Roadie

277 Views

1 replies

0 likes

Account
Login
Other
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! I CAN'T CLOSE MY ACCOUNT, PLEASE!!!

PlanPremiumCountry USDevice(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is this. This account, *snip*, is my temporary account.I can log and service through my i-phone. But I can't login in web by us...

Casual Listener

Plan Premium Country  US Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account is this. This account, *snip*, is my temp...

jy10

Casual Listener

1334 Views

2 replies

0 likes

Account
  • 1334 Views
  • 2 replies
  • 0 likes

Solved!! Cartão de presente Spotify

Quero comprar um cartão de presente Spotify e gostaria de saber a diferença entre o cartão de presente com o mês estipulado e o que não tem o mês estipulado. Quando vou comprar online aparecem cartões com o mês estipulado e cartões que só apresentam ...

Casual Listener

Quero comprar um cartão de presente Spotify e gostaria de saber a diferença entre o cartão de presente com o mês estipulado e o que não tem o mês estipulado. Quando vou comprar online aparecem cartõe...

Bittencourt

Spotify Star

1076 Views

6 replies

0 likes

Account
Other
Premium
  • 1076 Views
  • 6 replies
  • 0 likes

playlist

PlanPremiumCountry Device(iPhone xOperating System(iOS 12 My Question or Issue PlanPremiumCountry Device(iPhone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have both the Iphone x and samsung S7. Just noticed on the...

Casual Listener

Plan Premium Country   Device (iPhone x Operating System (iOS 12   My Question or Issue   Plan Premium Country   Device (iPhone x Operating System (iOS 10, Andro...

Missyyo

Casual Listener

297 Views

2 replies

0 likes

Premium
  • 297 Views
  • 2 replies
  • 0 likes

Solved!! Digiupgrades

Plan My Question or Issue I found an offer of 20 dollars for 1 year of premium on digiupgrades.. is this legit?

Newbie

Plan     My Question or Issue  I found an offer of 20 dollars for 1 year of premium on digiupgrades.. is this legit?  <removed site / mod>    

Maxim

Spotify Star

1038 Views

1 replies

0 likes

Premium
  • 1038 Views
  • 1 replies
  • 0 likes

Cadastro na conta de outra pessoa

PlanUniversitárioCountry Brasil My Question or Issue Fui fazer o cadastro da conta universitária pelo pc da empresa, quando finalizei a forma de pagamento o cadastro foi feito na conta de outra funcionaria daqui, agora nao sei como cancelar o cadastr...

Visitor

  Plan Universitário Country  Brasil   My Question or Issue  Fui fazer o cadastro da conta universitária pelo pc da empresa, quando finalizei a forma de pagamento o cadastr...

Brunelicia

Community Legend

204 Views

1 replies

0 likes

Account
Login
Premium
  • 204 Views
  • 1 replies
  • 0 likes

Account permanently lost?

Long time ago, I created an Spotify account, with a different email. Last year, before Christmas or so, I could log in with said account on my old phone. On Christmas I acquired a new phone, so I downloaded Spotify on said new phone. To my surprise, ...

Visitor

  Long time ago, I created an Spotify account, with a different email. Last year, before Christmas or so, I could log in with said account on my old phone. On Christmas I acquired a new phone, ...

Brunelicia

Community Legend

276 Views

3 replies

0 likes

Account
Login
  • 276 Views
  • 3 replies
  • 0 likes

Superuser Contribution All emails in Arabic, I can't read Arabic

PlanPremiumCountryDubai My Question or IssueStop emailing me in Arabic. Getting help with Spotify is aweful.

Newbie

Plan Premium Country Dubai  My Question or Issue Stop emailing me in Arabic. Getting help with Spotify is aweful. 

Maxim

Spotify Star

499 Views

1 replies

1 likes

Account
Other
Premium
  • 499 Views
  • 1 replies
  • 1 likes

Superuser Contribution headspace and family subscription

Hi there. I have upgraded my account to £14.99 per month for headspace access. Does this now mean I can let my wife use my account the same as the family package?

Casual Listener

Hi there. I have upgraded my account to £14.99 per month for headspace access. Does this now mean I can let my wife use my account the same as the family package?

Guido

Spotify Legend

14974 Views

6 replies

1 likes

Subscription
  • 14974 Views
  • 6 replies
  • 1 likes

Adding a Profile Picture

I've been a Premium Spotify member for over 2 years now, and I have never been able to add a profile picture or change the thumbnails on my playlists. It's a little frustrating and I'm just looking for help. The info regarding pictures on the app did...

Newbie

    I've been a Premium Spotify member for over 2 years now, and I have never been able to add a profile picture or change the thumbnails on my playlists. It's a little frustrating and I'...

OneByBoo

Roadie

446 Views

1 replies

0 likes

Account
Premium
  • 446 Views
  • 1 replies
  • 0 likes

need help recovering old account!!

hello there so i was in my old account yesterday and deleted spotify cause of lags and then re downloaded and tried to log in i tried every password i could have made i sent verification and looked through all emails and all spam folders my old accou...

Newbie

hello there so i was in my old account yesterday and deleted spotify cause of lags and then re downloaded and tried to log in i tried every password i could have made i sent verification and looked t...

OneByBoo

Roadie

360 Views

1 replies

0 likes

Account
  • 360 Views
  • 1 replies
  • 0 likes

Facebook keeps disconnecting from Spotify

Hello!If I close Spotify on desktop or mobile, Facebook disconnects. If I log in again, the next start I'm disconnected again. Plus when I'm connected, I can't see my friends even though they connected to Facebook. It was not a problem back then, thi...

Casual Listener

Hello! If I close Spotify on desktop or mobile, Facebook disconnects. If I log in again, the next start I'm disconnected again. Plus when I'm connected, I can't see my friends even though they conne...

Martin0414

Casual Listener

2837 Views

2 replies

7 likes

Account
Login
  • 2837 Views
  • 2 replies
  • 7 likes

Premium account not recognized

PlanPremiumCountry BrasilDeviceiPhone XOperating SystemNot apply My Question or Issue I´m paying for a premium account, but my app doesn't not recognize a premium account.What I need to do, to solve this problem?

Newbie

Plan Premium Country  Brasil Device iPhone X Operating System Not apply   My Question or Issue   I´m paying for a premium account, but my app doesn't not recognize a premium...

Billy-J

Spotify Star

885 Views

1 replies

0 likes

Account
Premium
Subscription
  • 885 Views
  • 1 replies
  • 0 likes

cant log in with the app on iphone

PlanFreeCountry Device(iphone x)Operating System(iOS 12.2 ) My Question or Issue hi have a vaid account in witch i can accsess through my computer but not with the ios app and i dont know why. one other qeastion how may I get accsess to the aplha bet...

Casual Listener

  Plan Free Country   Device (iphone x) Operating System (iOS 12.2 )   My Question or Issue   hi  have a vaid account  in witch i can accsess through my ...

Billy-J

Spotify Star

435 Views

4 replies

0 likes

Account
  • 435 Views
  • 4 replies
  • 0 likes

Solved!! Disappearing music

Hello. Premium member here. Currently registered with Canada address, used to be singapore. I’ve been making playlists painstakingly for over five years. Now I notice quite extensively that entire music is disappearing from Spotify. For example Malia...

Music Fan

Hello. Premium member here. Currently registered with Canada address, used to be singapore. I’ve been making playlists painstakingly for over five years. Now I notice quite extensively that entire mu...

Nearlynubile

Music Fan

1754 Views

4 replies

0 likes

Account
Premium
Subscription
  • 1754 Views
  • 4 replies
  • 0 likes

Superuser Contribution My email address won't sync and change

Hey!I have a problem with my Facebook created free account. My email address won't sync.Currently this FB Spotify account of mine has my old email address synced to it. This is my old FB email address and I have no access to it anymore (because of th...

Newbie

  Hey! I have a problem with my Facebook created free account. My email address won't sync. Currently this FB Spotify account of mine has my old email address synced to it. This is my old FB ...

Guido

Spotify Legend

599 Views

2 replies

1 likes

Account
  • 599 Views
  • 2 replies
  • 1 likes

Spotify follow link to Facebook page

Hello! Iam trying to add Spotify follow link to my bands Facebook page. Not like a post! More like permanent link or button or something like that. Is this even possible? If it is, please some one tell me how its done. Thank you in advance! Also, ple...

Casual Listener

  Hello!  Iam trying to add Spotify follow link to my bands Facebook page. Not like a post! More like permanent link or button or something like that. Is this even possible? If it is, ple...

Mrtti

Casual Listener

2501 Views

2 replies

0 likes

Other
  • 2501 Views
  • 2 replies
  • 0 likes

How do I find a track I blocked by mistake?

I was listening to recommended tracks, i.e. random tracks that play after you finished your own playlist. There I discovered a song I liked but blocked it by accident. I don’t know the title of the song nor the artist, and because it was not a specif...

Newbie

I was listening to recommended tracks, i.e. random tracks that play after you finished your own playlist. There I discovered a song I liked but blocked it by accident. I don’t know the title of the s...

Jose_M

Spotify Star

369 Views

1 replies

0 likes

Account
  • 369 Views
  • 1 replies
  • 0 likes

Solved!! I missed a payment

PlanPremium/Fsmily My Question or IssueHello. I missed a payment. I had family plan for years. So when I went in to pay from my account, I guess I ended up paying for premium instead of family. Finding this out from my husband and daughter who do not...

Newbie

  Plan Premium/Fsmily   My Question or Issue Hello. I missed a payment.   I had family plan for years.   So when I went in to pay from my account, I guess I ended up paying f...

Brunelicia

Community Legend

625 Views

1 replies

0 likes

Account
Subscription
  • 625 Views
  • 1 replies
  • 0 likes