Free, used to be Premium
My Question or Issue
Hoping for some technical assistance from a Spotify employee... About 2 years ago, I created my Spotify account using my primary email address and I decided to upgrade to Premium. My job changed I needed to lower my expenses so I cancelled my Premium service which closed my account entirely; not what I wanted to have happen. I tried to get my account re-opened as a Free account but I couldn't get it done easily and I was busy and time slipped by.
Fast-forward to today and I miss my playlists and Spotify experience. The system won't let me use my previous email address and I can't get my password reset because I am not 'in the system.' Catch-22. Just to get to this forum, I've had to create a new account with secondary e-mail address I rarely use. I don't know if my previous account can be resurrected or if my playlists and songs can be linked to my current account. I was hoping a Spotify employee could assist me with this. Anyone able to help me? I prefer not to post my previous account's email address in this post.