My Question or Issue
after three hours of browsing support centre and community i am pretty frustrated. And all i wanted is to connect my account both with e-mail and facebook.
My old account was connected to my old facebook. I wanted to connect it to my new one. Spotify support navigated me to the only option - to cancel my spotify account and make a new one. So I unsubscribed and canceled my account.
I made a new one via facebook and subsribed it to premium instantly. Now i have an account connected to my new facebook, but soon i learnt that i cant add to it my email adress, nor username etc. Spotify support again navigated me to the only option - to cancel my spotify account and make a new one. So I unsubscribed and wanted to cancel this account. But spotify support didnt cancel it and wrote to me that i should try to look for help on their support page or here.
Now i have two account:
1. registered with email, free (without option to connect it to my facebook)
2. registered with facebook, premium (without option to connect it to my email)
All i want is to have my account registered with my email and connected to my facebook.
Spotify, i will eagerly provide you with any information you need to solve this problem.