Unknown update of my subscription

[jtjy]

Hey there,

With reference to the email screenshot attached, I received this email regarding some address confirmation of an unknown user.

I have double checked my account and there have been no changes to the members in my family plan so i'm not sure what the email is for?

Could you please help?

Thank you!

[Bethany_Dawn]

Hi @jtjy and welcome to the Community! 🙂
If you are noticing any unknown users attempting access or strange activity on your account, I suggest checking out this support article from Spotify. It helps walk you through some security measures - as well as give an option to contact them if the steps listed don't resolve it.

I hope you find this useful and have a wonderful day! 🙂