Lost playlists, can't play any music

[upstairsmuffin]

Plan

Free

Country

UK

Device

Desktop

Operating System

Windows 10

My Question or Issue

 For a week or so, Spotify stopped playing music that wasn't in my library.  I would have to reinstall Spotify for it to start playing music outside my library again, but eventually the problem would return and I would have to reinstall again.  Recently, after another reinstallation, my library even disappeared; so now I cannot play any music on Spotify.  If I log into the webplayer, my library is there but none of the songs can be played.  I've logged into the webplayer on a different browser and had the same issue.  I've reinstalled and the issue hasn't gone away.  I am only using one account.

[A_Musicophile · Accepted solution]

Hi there!

Here's a potential solution I found from browsing through other threads that you could look at:

https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818

Hope this does the trick,

A

[upstairsmuffin]

Thank you very much, this worked!