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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080128 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080128 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49859 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49859 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146265 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146265 Views
  • 4840 replies
  • 118 likes

Deactivating Facebook

Hey Guys, so I got Spotify Premium as a Family Member. Due to recent events I'll be closing my Facebook Account soon, and I wanted to save my Profile / Playlists.Is there a way to do this?I know I can disconnect Spotify from Facebook, but then my Acc...

  • Casual Listener
  • Hey Guys, so I got Spotify Premium as a Family Member.   Due to recent events I'll be closing my Facebook Account soon, and I wanted to save my Profile / Playlists. Is there a way to do this?...
  • Klam1974
  • Casual Listener
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Spotify doesn't seem to learn my musical taste and offers me only generic genres and playlists

I've recently subscribed to a premium account. Three weeks of listening daily and the app still offers me only generic genres, such as: Focus, Rock, Indie, Pop, etc.. Also, on the discover tab, the only playlist is Release Radar (no discover weekly o...

  • Newbie
  • I've recently subscribed to a premium account. Three weeks of listening daily and the app still offers me only generic genres, such as: Focus, Rock, Indie, Pop, etc..   Also, on the discover t...
  • Hubo
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 364 Views
  • 1 replies
  • 0 likes

Acount sign in dosent work

I don't know why but i'm inserting my username and password but my account is'nt logging in at all.Beside that it dosen't even give a replay about the meter, not "email aderres or password is in correct" or some thing else at all.what can i do to fix...

  • Newbie
  • I don't know why but i'm inserting my username and password but my account is'nt logging in at all. Beside that it dosen't even give a replay about the meter, not "email aderres or password is ...
  • MauriceMV
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

register zip code

hello!!, sorry for the interuption I have had problems to register my zip code, will not let me add my address on my profile, could someone please instruct me on how to register it? is that I am registered by facebook and only appears in edit your ac...

  • Newbie
  • hello!!, sorry for the interuption I have had problems to register my zip code, will not let me add my address on my profile, could someone please instruct me on how to register it? is that I am regi...
  • 174 Views
  • 0 replies
  • 0 likes
  • Account
  • 174 Views
  • 0 replies
  • 0 likes

Changing account, but keeping playlists?

I want to detach my premium account from facebook, which I understand means deleting my curent account and opening up another. That's OK, but what I would like to be able to do is somehow export my current playlists, so I can import them into my new ...

  • Not applicable
  • I want to detach my premium account from facebook, which I understand means deleting my curent account and opening up another.  That's OK, but what I would like to be able to do is somehow expor...
  • IguanaSetup
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
  • 215 Views
  • 1 replies
  • 0 likes

Wrong picture showing in search

Hello, I changed my profile picture, but when I do a search, I still see the old picture. How do I change that? thank you!

  • Newbie
  • Hello,   I changed my profile picture, but when I do a search, I still see the old picture. How do I change that?   thank you!
  • Maxim
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! "too many songs selected for offline mode"

So apparently there's a limit? I bought premium... thinking I could listen to a trillion offline songs. I guess I hit my 3,333 limit on my pc? Like I have many playlists, I've been using Spotify for years... I love music, you are expecting me to not ...

  • Music Fan
  • So apparently there's a limit?  I bought premium... thinking I could listen to a trillion offline songs.  I guess I hit my 3,333 limit on my pc?  Like I have many playlists, I've been ...
  • jubilas
  • Newbie
  • 1804 Views
  • 2 replies
  • 2 likes
  • Account
    Premium
  • 1804 Views
  • 2 replies
  • 2 likes

Premium

I paid premium but still free. Please help me

  • Casual Listener
  • I paid premium but still free. Please help me
  • im_tired2000
  • Casual Listener
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I have a membership. but I tried to pay with all kinds of cards failed. I can not make my account premium, please help.

  • Newbie
  • I have a membership. but I tried to pay with all kinds of cards failed. I can not make my account premium, please help.
  • MaríaCamila
  • Roadie
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

my premium account get hacked

my premium account hacked, email address has changed, so my password can you please investigate this problem, i cant use my account, when i login, its say my no such email or username..thanks in advanced

  • Casual Listener
  • my premium account  hacked,   email address has changed, so my password   can you please investigate this problem, i cant use my account, when i login, its say my no such email or ...
  • user-removed
  • Not applicable
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

premium account hacked

I’ve been listening all day on my computer and I got in my car and opened the app on my phone and it says I have the wrong information. I go to put the password in and there’s an email on my account that IS NOT my email. I need this fixed ASAP I’m fr...

  • Casual Listener
  • I’ve been listening all day on my computer and I got in my car and opened the app on my phone and it says I have the wrong information. I go to put the password in and there’s an email on my account ...
  • ahardo
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • Account
  • 241 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me acuerdo ni del correo ni pasword

Pues eso que tengo el premiun estoy pagando tengo el concepto pwro no me acuerdo ni del pasword ni de la cuenta de correo. A quien le puedo mandar el concepto?

  • Newbie
  • Pues eso que tengo el premiun estoy pagando tengo el concepto pwro no me acuerdo ni del pasword ni de la cuenta de correo. A quien le puedo mandar el concepto?
  • MaríaCamila
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 298 Views
  • 1 replies
  • 0 likes

Can't find my account

Hi. I wonder if anyone can help me. I set up a Premium Account for my family and added my two kids. I now want to add my wife but when I log into my account it says I am only a standard member. The money is coming out of my bank account and we can us...

  • Not applicable
  • Hi. I wonder if anyone can help me. I set up a Premium Account for my family and added my two kids. I now want to add my wife but when I log into my account it says I am only a standard member. The m...
  • kejt_
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

someone else is using my account

Basically I think someone else is using my account, when I log in sometimes there is music playing that I dont listen to, connected to chrome web player (i don't use chrome web player). I'm not logged into spotify anywhere else. My spotify is connect...

  • Newbie
  • Basically I think someone else is using my account, when I log in sometimes there is music playing that I dont listen to, connected to chrome web player (i don't use chrome web player). I'm not logge...
  • Maxim
  • Spotify Star
  • 1148 Views
  • 1 replies
  • 0 likes
  • 1148 Views
  • 1 replies
  • 0 likes

login with Smasung Gear Fit2 Pro

login failed when I try to login with Smasung Gear Fit2 Pro, what can I do?

  • Newbie
  • login failed when I try to login with Smasung Gear Fit2 Pro, what can I do?
  • Luke
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 340 Views
  • 1 replies
  • 0 likes

Switched from Premium to Family plan.

Hello,I just switched from my premium to a family plan. However, I paid for a month of premium, so I was wondering if I could get a refund for the premium. I purchased Spotify Premium before my sisters asked me to purchase the family plan for us. I s...

  • Newbie
  • Hello, I just switched from my premium to a family plan. However, I paid for a month of premium, so I was wondering if I could get a refund for the premium. I purchased Spotify Premium before...
  • phan_times
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Prevent my Spotify account from being shown as a Google search result

Hi,When my name is googled, my Spotify playlists etc show up in search results. How can I prevent this from happening?My account is not linked to facebook.Thanks!

  • Not applicable
  • Hi, When my name is googled, my Spotify playlists etc show up in search results. How can I prevent this from happening? My account is not linked to facebook. Thanks!
  • Maxim
  • Spotify Star
  • 2201 Views
  • 6 replies
  • 0 likes
  • Account
  • 2201 Views
  • 6 replies
  • 0 likes

How to contact customer service

 How can I contact customer service to ask questions on my account?

  • Music Fan
  •  How can I contact customer service to ask questions on my account?
  • this1marcel
  • Gig Goer
  • 583 Views
  • 6 replies
  • 0 likes
  • Other
  • 583 Views
  • 6 replies
  • 0 likes

How many devices can you use?

I have 2 phones, 1 for work 1 for personal, I also use my work computer. Can I use my home computer as well or my tablet?

  • Music Fan
  •   I have 2 phones, 1 for work 1 for personal, I also use my work computer. Can I use my home computer as well or my tablet? 
  • CzechFencer
  • Composer
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes