Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
3 weeks ago
Meghanleegill
Casual Listener
5099 Views
1 replies
9 likes
Security

5099 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
placeboinme
Newbie
469079 Views
977 replies
111 likes
Account

469079 Views
977 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206805 Views
119 replies
117 likes
Account

1206805 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
a week ago
Joan
Moderator
118117 Views
72 replies
12 likes
Account
Login
Premium

118117 Views
72 replies
12 likes

Superuser Contribution Need help deleting my account

Hello, i want to delete this account, i already did all the required stuff with the clse account links and stuff but it seems that you wont send me the email to complete the deletion, please send me the email so i can delete this account.PlanFreeCoun...

rollxgaming
Casual Listener
Hello, i want to delete this account, i already did all the required stuff with the clse account links and stuff but it seems that you wont send me the email to complete the deletion, please send me ...
2018-12-08 11:35:44 PM
2018-12-11 8:46:09 AM
Guido
Spotify Legend
337 Views
3 replies
0 likes
Account
Free
Other

337 Views
3 replies
0 likes

Superuser Contribution Account Logged in on an Unknown Device

My plan was changed, and card details were changed. I opened the app on my iPhone 8 and it told me that music was playing on an unknown device. An update when my account logs into a new device or if my payment or plan subscriptions change would be a ...

VeryMilky
Newbie
My plan was changed, and card details were changed. I opened the app on my iPhone 8 and it told me that music was playing on an unknown device. An update when my account logs into a new device or if ...
2018-12-09 11:37:49 AM
2018-12-11 8:41:52 AM
Guido
Spotify Legend
373 Views
2 replies
0 likes
Security

373 Views
2 replies
0 likes

Solved!!Superuser Contribution Facebook App Spotify ID & My Spotify ID is Diffirent (User Name Problem)

PlanPremiumCountryTurkey Operating System(Android ,Windows 10,etc.) My Question or Issue Hi; My Spotify profile is shown as only numbers because some time ago i disabled all my Facebook Applications on my FB account. So after i gave permission Spotif...

onurozguzel
Casual Listener
Plan Premium Country Turkey Operating System (Android ,Windows 10,etc.) My Question or Issue Hi; My Spotify profile is shown as only numbers because some time ag...
2018-12-09 1:55:26 PM
2018-12-11 8:38:43 AM
Guido
Spotify Legend
1728 Views
3 replies
0 likes
Account
Other
Premium

1728 Views
3 replies
0 likes

Superuser Contribution Scam Songs?

PlanPremiumCountry United KingdomDevicePixel 2 XL, Google Home Mini, DesktopOperating SystemWindows 10, Android 9 My Question or IssueWhile playing music on Spotify, I've recently been redirected to the same two songs; one of which is called Leoni Ju...

Glitchma
Casual Listener
Plan Premium Country United Kingdom Device Pixel 2 XL, Google Home Mini, Desktop Operating System Windows 10, Android 9 My Question or Issue While playing music on Spotify, ...
2018-11-26 8:37:13 PM
2018-12-11 3:38:15 AM
reyesver13
Newbie
1382 Views
5 replies
1 likes
Account
Other
Security

1382 Views
5 replies
1 likes

Google Mini $1 not working

I have signed up for family premium but I do not get an option for a Google home mini. I know this offer is good through 12/31 but it also states "while supplies last". Do you have any more mini's to give out, or am I doing something wrong? I got thi...

bwiggsjr
Newbie
I have signed up for family premium but I do not get an option for a Google home mini. I know this offer is good through 12/31 but it also states "while supplies last". Do you have any more mini...
2018-12-10 6:45:34 PM
2018-12-11 1:54:08 AM
Billy-J
Spotify Star
266 Views
1 replies
0 likes
Free

266 Views
1 replies
0 likes

Bought Spotify Premium Sill on free

My Question or Issue I just have bough spotify premium for 1$ for 3 months and im still on free its been like 6 hours since the purchase

Icealfredo
Casual Listener
My Question or Issue I just have bough spotify premium for 1$ for 3 months and im still on free its been like 6 hours since the purchase
2018-12-10 12:05:19 AM
2018-12-11 1:52:33 AM
Billy-J
Spotify Star
155 Views
1 replies
0 likes
Account
Premium
Subscription

155 Views
1 replies
0 likes

Problemas cuenta

Hola Tengo problemas con la verificacion de la cuenta de invitado al plan familiar premiun, le pongo los mismos datos de mi cuenta y me dice q no se puede verificar la direccion. El correo de verificacion q le enviaron se fue directo al spam y luego ...

xio_lina
Newbie
Hola Tengo problemas con la verificacion de la cuenta de invitado al plan familiar premiun, le pongo los mismos datos de mi cuenta y me dice q no se puede verificar l...
2018-12-09 7:57:25 AM
2018-12-10 4:28:16 PM
Jose_M
Spotify Star
185 Views
1 replies
0 likes
Premium

185 Views
1 replies
0 likes

Spooky "no signal" device in Spotify connect!

Hello,3 years ago our school gave out free tablets for educational uses. I downloaded Spotify on it, and then I tossed it out somewhere and it hasn't been used for 2 years now.The other 2 synced devices are my cell phone and my laptop. The tablet nev...

mimboi
Newbie
Hello, 3 years ago our school gave out free tablets for educational uses. I downloaded Spotify on it, and then I tossed it out somewhere and it hasn't been used for 2 years now. The other 2 synced ...
2018-12-09 12:56:42 PM
2018-12-10 4:23:24 PM
Jose_M
Spotify Star
180 Views
1 replies
0 likes
Account
Login
Security

180 Views
1 replies
0 likes

Superuser Contribution Unlinking Hulu accounts

My Hulu account is currently linked to my wife's Spotify account but I recently signed up for the student premium plan and would like to link my Hulu up with my Spotify plan. Is there any way to do this without cancelling her account? She doesn't wan...

heyexclamation
Newbie
My Hulu account is currently linked to my wife's Spotify account but I recently signed up for the student premium plan and would like to link my Hulu up with my Spotify plan. Is there any way to do t...
2018-12-08 4:33:07 PM
2018-12-10 3:16:11 PM
Guido
Spotify Legend
458 Views
1 replies
0 likes
Account

458 Views
1 replies
0 likes

New phone and i cant log into my account!!

Plan- PremiumCountry- Australia Device Samsung Galaxy S9My Question or IssueI recently purchased a new phone going from apple to samsung, I have a family premium spotify account that I use with my partner, since getting my new phone i cannot log into...

Cassharps
Casual Listener
Plan- Premium Country- Australia Device Samsung Galaxy S9 My Question or Issue I recently purchased a new phone going from apple to samsung, I have a family premium spotif...
2018-12-10 10:06:18 AM
2018-12-10 12:38:49 PM
Mantisentil
Community Legend
467 Views
7 replies
0 likes
Account

467 Views
7 replies
0 likes

Lost emails

Hey!I have two accounts. One free and one premium. The premium one is allways logged in on my smartphone, but I want to find out the password for this account. If I send the restoration mail, it doesnt land in any of my mail boxes (I checked them all...

user-removed
Visitor
Hey! I have two accounts. One free and one premium. The premium one is allways logged in on my smartphone, but I want to find out the password for this account. If I send the restoration mail, it do...
2018-12-10 11:01:29 AM
2018-12-10 12:07:59 PM
Mantisentil
Community Legend
176 Views
1 replies
0 likes
Account
Login
Premium

176 Views
1 replies
0 likes

having troubles with paying with ininal card

PlanfreeCountry turkeyDevicelg g3Operating System My Question or Issue i am trying to get a premium account. i was in a family group before but now i want to make a payment for my personal premium account. i am sure that i am writing every informatio...

iremyaman
Newbie
Plan free Country turkey Device lg g3 Operating System My Question or Issue i am trying to get a premium account. i was in a family group before but now i ...
2018-12-10 10:17:35 AM
2018-12-10 11:26:51 AM
Mantisentil
Community Legend
708 Views
1 replies
0 likes
Premium

708 Views
1 replies
0 likes

Superuser Contribution For the love of god can someone help me

PlanPremiumCountry USADeviceWindows LaptopOperating SystemWindows 10 My Question or Issue Ok so my account got hacked again, and they changed the email and password. People keep linking me to some spotify support ticket thing, but I've done it 4 time...

garicula15
Casual Listener
Plan Premium Country USA Device Windows Laptop Operating System Windows 10 My Question or Issue Ok so my account got hacked again, and they changed the email and ...
2018-12-02 5:33:38 PM
2018-12-10 10:09:48 AM
Guido
Spotify Legend
864 Views
7 replies
0 likes
Account
Premium
Security

864 Views
7 replies
0 likes

Solved!! Wrapped 2018 needs special access, why?

Hello I'd like to use the Wrapped 2018 feature that I received email about. However first thing it does is request access to my personal spotify data. Questions: 1. do I give access to this data to a different legal entity than Spotify? If so why? Wh...

jurgenvinju
Regular
Hello I'd like to use the Wrapped 2018 feature that I received email about. However first thing it does is request access to my personal spotify data. Questions: 1. do I give ...
2018-12-07 8:36:24 AM
2018-12-10 8:52:52 AM
jurgenvinju
Regular
1171 Views
5 replies
5 likes
Account
Security

1171 Views
5 replies
5 likes

My account is all numbers

My Question or Issue My account:21mgj4fw5o5zwnnmodxz4bnuiAnd i couldn't log in because this username change. Can you please change back to the original username?

21mgj4fw5o5z
Casual Listener
My Question or Issue My account:21mgj4fw5o5zwnnmodxz4bnui And i couldn't log in because this username change. Can you please change back to the original username?
2018-12-09 10:36:06 AM
2018-12-10 4:56:52 AM
Billy-J
Spotify Star
287 Views
3 replies
0 likes
Account
Login
Other

287 Views
3 replies
0 likes

Account Hacked and Charged for Premium Family

PlanPremiumCountryUnited States My Question or IssueI noticed when I went to play songs that there were songs in my history I had never listened to before. They were artists and playlists I had never even heard of. Well, lo and behold, I went on my a...

djammer23
Casual Listener
Plan Premium Country United States My Question or Issue I noticed when I went to play songs that there were songs in my history I had never listened to before. They were ar...
2018-12-04 4:17:58 PM
2018-12-10 4:20:32 AM
djammer23
Casual Listener
1068 Views
6 replies
0 likes
Account

1068 Views
6 replies
0 likes

Login not working

I cannot login the app on my Moto G4+. The behavior is as follows.. I click on the app icon.. The app opens on the login page. My user name and password are not displayed.. I fill in my user name and password (I also tried my email address, and also ...

bruteb-cdn
Newbie
I cannot login the app on my Moto G4+. The behavior is as follows. . I click on the app icon. . The app opens on the login page. My user name and password are not displayed. . I fil...
2018-12-09 7:42:55 PM
2018-12-10 3:59:47 AM
Billy-J
Spotify Star
218 Views
1 replies
0 likes
Login

218 Views
1 replies
0 likes

Someone is STILL using my account after trying every security method.

PlanPremiumCountry UKDeviceSamsung Galaxy S8, PCOperating SystemAndroid (not sure which version) and Windows 10 My Question or Issue This has been going on for about 8 months now. Every day or two my account will stop playing my music because my "acc...

gwynmelodee
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S8, PC Operating System Android (not sure which version) and Windows 10 My Question or Issue This has been going on for ab...
2018-12-09 4:59:15 PM
2018-12-09 10:09:12 PM
Jose_M
Spotify Star
443 Views
3 replies
0 likes
Security

443 Views
3 replies
0 likes

Can’t log in with Facebook

i Login with Facebook and my Facebook account was recently deleted and I was wondering how I can view or change my email address. I have the username but don’t know the pass.

Greygod
Newbie
i Login with Facebook and my Facebook account was recently deleted and I was wondering how I can view or change my email address. I have the username but don’t know the pass.
2018-12-09 1:39:11 PM
2018-12-09 7:49:18 PM
arnavsareen123
Roadie
228 Views
1 replies
0 likes
Account
Login
Other
Premium

228 Views
1 replies
0 likes

Someone else is using my account

PlanPremiumCountryIreland My Question or IssueIt looks like someone else got access to my account. My playlists keep getting deleted, other playlists pop up with music I've never listened to, and sometimes when I'm listening, playback stops as it swi...

usbToaster
Casual Listener
Plan Premium Country Ireland My Question or Issue It looks like someone else got access to my account. My playlists keep getting deleted, other playlists pop up with music I've n...
2018-12-09 7:37:19 PM
2018-12-09 7:44:25 PM
arnavsareen123
Roadie
359 Views
1 replies
0 likes
Account
Security

359 Views
1 replies
0 likes

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