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cant login to premium account.

cant login to premium account.

And i cant reset my password, idont get any mail... ??? and the mail is the right one.

 

 

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@askasen wrote:

And i cant reset my password, idont get any mail... ??? and the mail is the right one.

 

 


Have you tried entering your Spotify username on the password reset page?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Yes and it dosent work.. i got no email. from reset password.

 Morrr

Okay, 

 

Just drop the customer services team a message using the online contact form and they will be able to assist you directly with this.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Askasen - You should be able to log in with your Facebook username and password too.

 

If you're still having trouble, just contact Customer Support.

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but that dosent work. The button is not responding?!

Which button?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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logg in whit facebook

You don't need to press the button, just enter your Facebook log in details. The system knows which log in method to use automatically. If you enter an email address that is facebook, if you enter a username then that is Spotify 😉

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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