payment

[Clivelatham2]

I had 2 accounts i did'nt know this they cancelled one .my 1st premium was taken from my a/c against the cancelled one .i cant seem 2 get through 2 them that the premuim paid is for the active a/c . They keep saying they are trying 2 take afurther £9.99 .

[MichaelW · Accepted solution]

Hi there,
Welcome at the Spotify Community!

I would suggest you to get in touch with Spotify so they can sort this out for you.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
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