spotify premium student account got paid but it's also free

[shinshinto]

Hello everyone,I  appealed spotify student premium account on Thursday 04.00 am. My student account verified and ı got paid the price.but still my account is a free version and got the sheerid email. I clicked the apply email and steer payment screen now.But  I got paid also.Here The evidence the payment. I want it the my right back me in a short period.

<mod snip/ payment details>

[Daisy]

Hey @shinshinto,

Welcome to the Community.

If we’re unable to verify your student I.D, then unfortunately you won’t be eligible to claim the Student Discount. In this instance, any charges will show on your statement as ‘pending’ or 'processing.' This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂